• Define the Narrative • Bridge the Gap • Architect the Pipeline • Pioneer New Formats • Guard the Soul of the Brand

• CG Life is seeking an Editorial Manager to develop and grow our editorial discipline and elevate the quality, accuracy, and consistency of scientific and healthcare content across integrated campaigns. • You’ll be the day‑to‑day owner of editorial operations for assigned biopharma client brands—editing content hands-on to ensure quality, accuracy and consistence across deliverables. • Help establish editorial standards, shape processes, and partner closely with Account, Creative, Strategy, Project Management, and Medical/Scientific teams to integrate editorial tightly into the workflow. • Edit and proof a range of deliverables (e.g., healthcare websites, banners, email, brochures, social, video scripts, sales aids) for grammar, usage, clarity, flow, and brand voice. • Ensure accuracy of scientific and supporting claims in partnership with Medical/Scientific teams through rigorous alignment to the brief, references, brand lexicon, and style guides (including AMA style). • Validate content accuracy and completeness through multiple rounds of iterations and changing formats (ie. From manuscript to layout, etc.). • Own the editorial intake and output process; set SLAs, prioritize queues, and partner with Project Management on schedules and resourcing. • Manage, mentor, and review editors/proofreaders; provide clear feedback, goals, and growth plans. • Partner with Medical/Scientific, Copy, and Design to resolve content issues and drive consistency from draft through production.

• Own the U.S. Case Law Collection as a Product • Define and execute the roadmap for U.S. federal and state case law, targeting Level A (full parity) coverage against Westlaw and LexisNexis benchmarks. • Establish and manage KPIs for coverage completeness, update latency, citation accuracy, enrichment depth, and reliability. • Drive measurable business impact, including improved win rates, retention, and ARR tied to case-law capabilities. • Maintain a jurisdiction-level coverage heatmap across courts, reporters, archival depth, and update frequency. • Prioritize new coverage and remediation based on precedential value, customer demand, competitive gaps, and cost efficiency. • Partner with Content Ops, Data Ops, and Engineering to operate and evolve the ingestion and enrichment stack (including migration to Iceberg pipelines). • Ensure pipelines are resilient, proprietary, scalable, and free from fragile manual or third-party dependencies. • Define and maintain data integrity, monitoring, fault tolerance, and disaster recovery standards to support Vincent and Clio Work research features. • Govern metadata and structural standards, including court identifiers, reporter series, parallel citations, and pagination mapping. • Oversee CERT, Clio’s proprietary citator, ensuring validation accuracy and historical treatment of “good law.” • Partner with Finance to quantify ROI of new coverage and enrichment investments. • Maintain dashboards tracking cost-per-document, ingestion throughput, parity metrics, and enrichment penetration. • Benchmark Clio’s coverage, editorial quality, and citator capabilities against Westlaw, LexisNexis, Bloomberg Law, and emerging competitors. • Track advancements in AI and NLP applied to legal text normalization and summarization. • Act as Clio’s internal subject-matter expert for U.S. case law. • Enable Product, Sales, Marketing, and Support teams on: • Scope and differentiators of Clio’s case-law collection

• Create and maintain high‑quality platform documentation—including guides, FAQs, articles, toolkits, and in‑app copy—that empowers users to onboard and succeed independently • Design and execute targeted email and SMS campaigns that drive onboarding, activation, engagement, and re‑engagement across the user lifecycle • Translate complex product features and workflows into clear, compelling narratives and microcopy that support user understanding and adoption • Collaborate closely with Customer Success and Activation teams to identify recurring user needs and develop scalable, self‑serve content solutions • Uphold and refine the voice, tone, and messaging that reflect Be The People’s mission and brand identity • Use analytics, testing, and user insights to continuously improve content—running A/B tests across subject lines, flows, and formats to optimize performance • Manage content calendars and contribute to performance dashboards to ensure alignment, visibility, and ongoing improvement