• Review, assess, and quality check creative materials across all channels and formats to ensure alignment with brand standards and executional requirements • Maintain strong brand governance across all deliverables, ensuring consistency in visual identity, tone, formatting, and overall presentation • Focus review and refinement efforts on a wide range of marketing assets, including: PowerPoint decks, Social media assets, Paid media creative, Print collateral such as datasheets and case studies, Email marketing assets • Edit, correct, and refine creative work as needed to bring materials to a polished, final state • Confidently give feedback when work that does not meet brand, quality, or execution standards • Partner closely with marketing stakeholders to ensure deliverables are accurate, consistent, and ready for use • Identify and recommend opportunities to improve production workflows, streamline repeatable tasks, and increase efficiency • Support the ongoing elevation of creative quality across all marketing outputs

• Develop and execute automated test cases across all layers of the testing pyramid using advanced QA tools. • Collaborate with stakeholders to gather project requirements and define technical solutions. • Maintain and improve application performance, scalability, and reliability through rigorous testing practices. • Mentor junior QA team members, fostering a culture of continuous learning and improvement. • Establish and implement quality processes that empower developers to deliver high-quality work autonomously. • Analyze and troubleshoot software defects, ensuring timely resolutions and enhancements. • Act as a central reference for QA practices, guiding system-level decisions throughout the project lifecycle.

• Review and validate AI-generated test results. Critically assess AI test outputs for accuracy, completeness, and false positives/negatives, applying your domain expertise and judgment to determine pass/fail outcomes. • Perform execution of manual test cases, targeted exploratory and edge-case testing. Focus human testing effort where it matters most: complex workflows, boundary conditions, integration points, and scenarios where AI coverage is insufficient. • Own QA strategy and execution for your squad, including test planning, risk assessment, and release readiness decisions. • Write and maintain automated tests in Playwright, following Page Object Model (POM) design patterns, and expand POM coverage to support a scalable, maintainable automation suite. • Leverage AI development tools (Claude, GitHub Copilot) as core parts of your workflow to generate test cases, write automation scripts, debug failures, and accelerate coverage growth. • Report defects, track bugs, and provide clear, actionable suggestions for product enhancements. • Work closely with development, product management, and delivery teams throughout the entire software development lifecycle (SDLC). • Communicate clearly and effectively, working independently while managing multiple projects and priorities. • Collaborate with our Customer Support team to triage complex application issues.

• Edit and format technical/security deliverables • Maintain document consistency and quality standards • Support Section 508/accessibility compliance checks • Review cross-references, tables, and compliance artifacts • Assist with final package assembly and submission readiness