• Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products • Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory • Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications • Identifies and addresses territory-specific opportunities and barriers to product success • Effectively manages promotional resources and budget • Builds and maintains relationships with key stakeholders including: Healthcare providers (Psychiatrists, Neurologists, NPs, PAs) • Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams

• Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. • Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. • This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s). • Drives product acceptance and growth through targeted education and strategic account management. • Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications. • Identifies and addresses territory-specific opportunities and barriers to product success. • Effectively manages promotional resources and budget. • Builds and maintains relationships with key stakeholders including: Healthcare providers (Psychiatrists, Neurologists, NPs, PAs), Clinical staff (RNs, LPNs, PharmDs), Key opinion leaders and advocacy groups, Community Mental Health Clinics and Long Term Care facilities, Local/regional payers and pharmacies.

• Identify opportunities to maximize asset utilization for ROI and capacity • Execute productivity initiatives to deliver long-range strategic plan for Doors • Facilitate cross functional team collaboration to deliver improved results • Build capability of operations to meet customer needs and replicate equipment and process standards across the network • Educate stakeholders on the business value of strategic projects to create buy-in • Ensure that standard operating procedures exist to meet short and long-term needs of the business

Role Description The Operations Assistant is a full-time non-exempt position that provides customer service and support to international university participants and host employers participating in the BridgeUSA (J-1 visa) Summer Work Travel Program. - Review and update participant applications and documents in Salesforce. - Research and secure housing for participants. - Contact Host Companies to vet them for the Intrax Work Travel program. - Assist the Director of Field Operations and Regional Account Manager in providing ongoing support for Summer Work Travel participants after their arrival in the United States, specifically in the Mid-Atlantic region. - Requires attention to detail, heavy database work, and excellent customer service skills. - Fast-paced and service-driven work environment. - Superior customer support with heavy phone and computer usage. Qualifications - Previous experience handling a high volume of incoming calls/emails. - Previous experience in a customer service environment. - Previous experience/knowledge of the Bridge USA (J-1 visa) Summer Work Travel program preferred. - Previous experience in cultural exchange program preferred. - Previous experience working remotely, from home-based office, preferred but not required. - Associates degree or equivalent experience. - Familiarity with other cultures/international experience. - Excellent writing skills as depicted in your cover letter. - Strong time management skills to handle periods of high volume. - Proficiency in Excel, Word, Outlook. Previous experience in Salesforce a plus. Requirements - Ability to work in a home-based office while working remotely in a team environment. - Ability to work without direct/onsite supervision. - Must be available to be on-call for emergency support on a rotating schedule (approximately 1 week every 8-10 weeks). - Strong organizational skills. - Strong multi-tasking skills. - Previous call center experience preferred but not required. - Strong technology skills. - Flexibility and an ability to adapt to a continuously changing industry. - A proactive, self-motivated personality, eager to identify new and better ways of achieving goals. - Ability to work in a fast-paced environment. Benefits - Pay: $20.00 - $25.00 per hour based on previous experience. - Comprehensive benefits package available. Travel - Driver’s License required. - Must be available to travel domestically, as needed. - Estimated travel days: 1-2 times per month. - Estimated overnight travel: 1 week per year.