• Manage communication systems, coordinate recruiting pipelines, and help implement tools and SOPs that reduce cognitive load for the CEO and leadership team. • Triage and manage emails, reviewing flagged emails for responses. • Organize emails into four folders. • Act as a gatekeeper for the Executive's calendar and manage interview scheduling. • Maintain and improve CRM organization for usability and efficiency. • Build and maintain a personal operating system with SOPs and task tracking. • Consolidate and manage personal administrative tasks.

• Manage emails, calendars, and daily schedules for managers and team members • Handle data entry, document organization, and file management accurately • Coordinate meetings, appointments, and internal communications • Prepare reports, spreadsheets, and administrative documents as needed • Monitor inventory records, purchase orders, and supplier coordination • Respond to customer and supplier inquiries professionally via email and phone • Assist with order tracking, logistics coordination, and operational follow-ups • Maintain organized digital records and company databases • Support HR and onboarding administrative tasks when necessary • Provide general administrative and customer support assistance

Role Description itD is seeking an experienced Executive Assistant to support senior leadership by driving operational efficiency, managing executive priorities, and ensuring seamless coordination across administrative and strategic functions. This role will directly support the SVP while providing additional calendar and operational support to the VP of Engineering. - Manage complex executive calendars for senior leadership, including strategic prioritization, scheduling, and conflict resolution. - Coordinate domestic and international travel arrangements, itineraries, and logistics for executives and leadership teams. - Prepare executive briefings, presentations, meeting materials, and research summaries to support leadership decision-making. - Process and manage expense reports, invoices, and administrative documentation with accuracy and timeliness. - Screen, prioritize, and route incoming communications while maintaining professionalism and confidentiality. - Organize and coordinate meetings, leadership events, team activities, and space planning logistics. - Support special projects, operational initiatives, and day-to-day administrative functions for executive leadership and direct staff. - Partner cross-functionally with internal stakeholders to ensure alignment on schedules, deliverables, and executive priorities. Internal Responsibilities - Attend regular internal practice community meetings. - Collaborate with your itD practice team on industry thought leadership. - Complete client case studies and learning material (blogs, media material). - Build out material to contribute to the Digital Transformation practice. - Attend internal itD networking events (in person and virtual). - Work with leadership on career fast-track opportunities. Qualifications - 5+ years of experience providing executive-level administrative support to senior leadership. - Demonstrated expertise in strategic calendar and time orchestration across multiple executives and competing priorities. - Strong anticipatory planning skills with the ability to proactively identify needs, risks, and scheduling conflicts. - Excellent written and verbal communication skills with strong executive presence and gatekeeping capabilities. - Proven ability to handle confidential information with discretion and professionalism. - Experience coordinating travel, meetings, executive events, and expense reporting. - Strong organizational and multitasking skills in fast-paced, high-volume environments. - Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams. - Ability to manage multiple priorities independently with exceptional attention to detail. Preferred Qualifications and Skills - Experience supporting senior leaders within engineering, technology, or corporate operations organizations. - Experience coordinating cross-functional initiatives and leadership communications. - Familiarity with event planning, office coordination, and executive operations support. - Experience supporting distributed or hybrid teams. Education - Bachelor’s degree in a relevant field or equivalent work experience required. Benefits - Comprehensive medical benefits. - 401k plan. - Paid holidays. - Networking & career learning and development programs. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries.

• Executive & Email Management: Manage the CEO’s inbox, schedule, and daily communications. • Project & Task Coordination: Track active projects, monitor deliverables, and follow up with staff to ensure goals and timelines are met. • Internal Communication: Liaise between the CEO and directors, prepare meeting agendas, capture decisions, and ensure consistent follow-through. • Organisation & Systems: Build and maintain systems to streamline operations — including task tracking, shared drives, and workflow dashboards. • Software & AI Integration: Quickly learn and apply new software platforms and AI productivity tools (such as Notion, ClickUp, ChatGPT, Google Workspace automations, etc.) to improve efficiency. • Confidentiality & Professionalism: Handle sensitive communications and internal information with complete discretion and tact.