JTCCS Careers

• Manage emails, calendars, and daily schedules for managers and team members • Handle data entry, document organization, and file management accurately • Coordinate meetings, appointments, and internal communications • Prepare reports, spreadsheets, and administrative documents as needed • Monitor inventory records, purchase orders, and supplier coordination • Respond to customer and supplier inquiries professionally via email and phone • Assist with order tracking, logistics coordination, and operational follow-ups • Maintain organized digital records and company databases • Support HR and onboarding administrative tasks when necessary • Provide general administrative and customer support assistance

• Answer inbound calls and assist patients with inquiries in a professional manner • Schedule, confirm, and manage patient appointments efficiently • Send appointment reminders via phone, SMS, or email • Follow up with missed appointments and reschedule patients when necessary • Maintain and update patient records accurately within the clinic management system • Handle emails, chat support, and patient communications promptly • Assist with insurance verification and patient billing inquiries • Conduct recall campaigns and follow-up communications for returning patients • Coordinate with dentists, hygienists, and clinic staff regarding schedules and patient concerns • Provide general administrative and customer service support as needed

• Respond to customer inquiries via email, chat, and phone calls in a timely and professional manner • Assist clients with property-related questions, bookings, and general information • Handle and resolve customer concerns efficiently while maintaining a positive experience • Maintain and update client records in CRM systems • Track inquiries, leads, and follow-ups to ensure timely resolution • Coordinate with internal teams regarding property listings, availability, and updates • Escalate complex or urgent issues when necessary • Maintain accurate logs of all customer interactions • Support administrative tasks related to client management and documentation