Role Description Inside Sales Specialist supports Jeld Wen’s commitment to providing world-class service ensuring customer orders and quotes are handled in an efficient, timely, and professional manner. The Inside Sales Specialist is expected to consistently demonstrate a high level of accuracy and report/escalate issues that may impede order fulfillment. This is a fully remote position that can be worked anywhere in the U.S.; however, candidates must be agreeable and available to working hours of 8 - 4 p.m. CST. This position role offers base pay + commission. Principle Duties and Responsibilities - Maintain a thorough understanding of the JELD-WEN customer(s) and their needs. - Professionally resolve and/or manage customer situations with a goal of first contact resolution. - Identify and determine the best solution by problem-solving, and perform research by interfacing with manufacturing, operations, product management, logistics, and sales to provide the highest level of service. - Process Orders, Quotes and provide any revisions as needed per departmental guidelines. - Address customer questions or issues that come into the sales team by providing courteous and prompt responses. - Audit Orders/Quotes as needed. - Escalate non-routine issues and report to department leadership any areas that do not meet service expectations. - Update management on customer developments/issues. - Communicate and coordinate with peers, internal partners and management as necessary. - Use appropriate data systems to follow up with contacts. - Interface with the proper team to bring resolution to customer issues (Operations, Sales, or Marketing). - Support the sales team by developing and maintaining positive customer relations which can affect product revenue(s). - Continuously grow knowledge through JW-supported tools to further understanding of JW products, operations, websites, and literature to add value to and assist customers. - Communicate product details and specifications. - Resolve/Escalate Catalog Issues or pricing issues. - Assist department leadership with departmental process improvements. - Other duties as assigned. Qualifications - 2 years’ Customer Service experience in a professional business environment. - Intermediate to expert level skills in Microsoft Office applications. - Passionate about providing exceptional customer experience. - Ability to quickly learn new software, systems, or processes. - Strong communication skills (verbal and written). - Outstanding interpersonal, written and communication skills; as this position will act as primary customer contact and maintain ongoing customer relationships for repeat orders. - Must be self-motivated, confident, positive and professional when dealing with both internal and external customers. - Must be laser focused on customer satisfaction. - Must have a strong work ethic with a positive can-do attitude and the ability to multi-task in a fast-paced environment. Requirements - Associate degree from an accredited institution (preferred). Benefits - Competitive compensation & benefits packages. - Medical, dental, vision, and basic life insurance coverage for employees and their families. - Ten paid holidays throughout the calendar year. - Flexible Paid Time Off Policy for vacation, illness, or other reasons agreed upon with management. - 401k Retirement Savings Plan. - Prescription Drug Plan. - Flexible Spending Account (FSA). - Health Reimbursement Account (HRA). - Employee Assistance Program (EAP). - Tuition Reimbursement. - Employee Discount Program.

Role Description The Inside Sales - Inbound Trade Advisors respond to incoming sales inquiries in a timely manner. Conduct full needs assessment to determine which services will meet prospects' needs and/or wants. Manages the opportunity and lead pipelines to ensure optimal sales results. Maintains accurate and up-to-date data in customer relationship management (CRM) system. Qualifications - Proficient with Salesforce.com - U.S. and Canadian Brokerage knowledge - Familiarity with U.S. and Canadian customs compliance - Sales acumen - Effective time management - Proficient with client service - Effective communications skills via phone and email - Familiarity with using a telephony system Requirements - 2 years of related experience - Bachelors Degree or equivalent Benefits - Accommodations are available for applicants and employees with disabilities throughout the recruitment process. Company Description Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. We know that women and people of color may be less likely to apply if their professional experience does not exactly match the job description. Livingston is striving to build a culture where differences are celebrated; therefore, if you are excited about this position, we encourage you to apply even if your experience may not check every box. Location: Anywhere in Canada. This role requires bilingual French and English.

Role Description We’re looking for a dynamic, and results-driven Personal Lines Insurance Sales Manager to lead our performing team of unlicensed and licensed agents. This is a unique opportunity to make a meaningful impact by driving sales performance, mentoring talent, and ensuring our members receive exceptional service and coverage. - Lead and coach a team of licensed insurance sales agents - Drive insurance sales performance and meet team and department goals - Analyze sales metrics and implement improvement strategies - Ensure compliance with insurance regulations and company policies - Manage team schedules, timekeeping, and coverage - Interview, hire, and onboard new team members - Provide ongoing coaching, training, and development - Handle customer escalations and ensure five-star diamond service - Stay current on insurance products, industry trends, and carrier updates - Occasional team support during off-hours as needed Qualifications - 100% remote position - Must have a quiet, dedicated home office space free from distractions - Reliable high-speed internet connection - Ability to work independently in a fast-paced, goal-driven environment - Demonstrate strategic ownership, accountability, and ability to lead a remote team with minimal oversight - High School Diploma required; Associate's Degree or higher preferred - Minimum of 3 years of direct leadership/management sales experience with proven success - Minimum of 6 years of insurance sales experience with a track record of sales success including cross-selling - Active Personal Lines or Property and Casualty license upon hire - Life Insurance License (state specific) required within 1 year Benefits - Eligible for monthly performance-based bonus - Paid Time Off: 3 weeks of vacation, 12 holidays, and 8 sick days annually - Health Coverage: Medical, Dental, and vision insurance with AAA Northeast covering up to 88% of the plan - Retirement: 401(k) plan with a 6% company match - Additional Perks: Free AAA membership, insurance discounts, travel commission match, and a paid volunteer day each year - Tuition Reimbursement: Financial support for continuing education - Life license and designations supported through paid training and reimbursement - Ample opportunities for advancement

Role Description As a Moderate Inside Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve: - Virtually inspecting damages - Investigating coverage - Preparing estimates - Settling claims promptly and accurately You will interact with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration. Communication will take place through different channels, including voice calls, email, and text messages. This role places a particular focus on water losses, ensuring that our customers receive the highest level of support and resolution for these specific claims. You'll wear a few hats that will require a level of experience: - The Customer Service Expert: Live into Allstate’s Claims Culture by caring, empowering, and restoring. Accomplish this by being compassionate, clear, and a committed partner in each Property claim. - The Investigator: Confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage. - The Effective Communicator: Use phone, emails, and sometimes video chat with customers to help them through a fast, fair, and easy claims process. - The Negotiator: Evaluate and negotiate claims settlements with customers, vendors, third party carriers, and claimants, in accordance with all legal and business standard methodologies. - The Problem Solver: Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms. - The Recorder: Protect the company financially by executing policies along policy agreements and keeping a clear record of your work in a claims system. Schedule: Monday – Friday; 8 am - 4:30 pm with rotational Saturday duty. This role involves taking care of customers in their times of need, so you must be willing to work some weekends and extended hours if necessary. Qualifications - 1+ years of previous customer service experience required. - Previous industry experience is highly desired. - Proficiency in using Xactimate and other relevant software for virtual assessments is preferred. - Ability to assess property damages and accurately determine claim coverage. - Excellent negotiation and communication skills to interact with customers and stakeholders remotely. - Ability to work independently and manage time efficiently in a virtual work environment. - Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions. - Residency within the posted location is mandatory for this role. Requirements - As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license, which includes passing an additional background check with the Department of Labor. - If applicable, you will be required to secure license(s) within 60 days of hire. - The Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed. Benefits - Competitive pay with needed support for continuous development and career advancement. - Flexibility in scheduling and a time off policy that helps support your work/life balance. - Initial and ongoing training to get you proficient in your new role. - Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Company Description At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs.