• Responsible for defining, developing and delivering the global study start up project strategy • Manage and coordinate study start up activities globally • Lead start up sub team for the study, region(s) or countries assigned • Deliver site activations to plan for studies across high operational complexity • Accountable for quality and completeness of start up timeline plans at study, country and site level

• Support planning, coordination, and execution of HR transformation and HR technology initiatives. • Track project timelines, risks, dependencies, milestones, and action items. • Support intake, classification, prioritization, and governance of HR enhancement requests and initiatives. • Monitor SLAs and KPIs for HR Technology and Projects, analyze case drivers, root causes and system defects, facilitate operational prioritization. • Monitor and analyze HR solutions roadmap incl new releases and maintain enhancement backlog. • Coordinate with HR, HRIS, IT, vendors, and operational teams to ensure alignment and delivery progress. • Prepare project documentation, status updates, presentations, and governance materials. • Support process improvement, standardization, and operational optimization initiatives. • Assist with testing coordination, change tracking, communication activities, and rollout support. • Maintain project plans, RAID logs, prioritization trackers, and portfolio reporting. • Support PMO activities and continuous improvement of delivery processes.

• Lead the delivery of Public Safety software implementation projects from contract award through to go-live and service handover. • Plan, track, and manage project schedules, milestones, risks, issues, and dependencies. • Coordinate and manage resources from internal teams, external partners, and customer stakeholders to ensure smooth project progression. • Build strong relationships with customer organisations (including emergency services forces) and act as the primary NEC representative in all customer meetings. • Manage escalations effectively, ensuring issues are addressed promptly and communicated appropriately. • Chair and attend internal governance boards, providing accurate reporting to senior stakeholders. • Ensure project delivery remains within the agreed NEC budget, maintaining strong commercial awareness throughout. • Oversee third‑party contractors and ensure alignment with project objectives and quality expectations. • Maintain a high standard of professionalism and be an excellent ambassador for NEC.

• Manage the coordination and execution of small to mid-sized projects from initiation through completion • Maintain project plans, schedules, task lists, and project documentation • Oversee coordination of project schedule and activities involving cross-functional teams • Develop, maintain, and manage team to performance and quality standards, key performance indicators, and other metrics • Engage team in continuous process improvement for implementation projects delivering gains in performance and quality • Manage and track project progress and follow up with internal resources and vendors on assigned tasks • Collect and compile project status updates for review by the Director of Implementation • Schedule meetings, prepare agendas, and document meeting notes • Maintain project artifacts, documentation, and communication records • Identify and track project risks, issues, and dependencies and escalate as necessary • Manage budget, scope, and change tracking for assigned projects • Manage project closeout activities, including documentation and post-implementation reviews • Maintain regular and consistent attendance to work duties