Title: Operations Support Manager ANZ 1 Location: North Sydney Australia Job Description: We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more. We are seeking a dedicated professional to enable sales growth and profitability for our Retail Network. In this role, you will play a crucial part in delivering key operational initiatives aimed at expanding both new and existing channels. Your focus will be on continuously developing and improving essential operational components, aligning closely with global objectives, and fostering strong internal business relationships. Reporting to the Senior Operations Support Manager and supported by the Store Operations Support Administrator, this role offers the opportunity to make an impact in a fast-paced retail environment. The position includes occasional travel across our ANZ store network and collaboration with global teams, which may require some communication outside standard business hours. We value flexibility and support a healthy work-life balance. Your responsibilities - Provide operational support to stores via Service Desk tickets, email, and Microsoft Teams - Maintain the Store Operating Manual and implement best-practice operational processes across Retail stores - Coordinate key store operations including stocktakes, audits, and peak trading support activities - Identify and implement process improvements to enhance store performance and operational efficiency - Conduct regular store visits and facilitate Field Team Committee meetings to support operational excellence and compliance - Support the implementation and maintenance of operational platforms and collaborate with local and global teams on operational initiatives About you - Tertiary Degree preferred but not essential - Minimum 2 years’ experience in retail management with store operations experience desirable - Proficiency in retail systems and advanced skills in Microsoft Word, Excel, and PowerPoint - Skilled communicator with the ability to manage expectations effectively - Strong influencing skills to guide stakeholders, demonstrating confidence and proactiveness in interactions with stakeholders of all levels of seniority - Risk-aware, balancing commercial outcomes with compliance, and committed to continuous self-development Working at EssilorLuxottica A career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day. Working at our head-office located in North Sydney, you will enjoy: - Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban, Laubman & Pank and EyeQ - Up to 50% off Oakley eyewear and apparel throughout the year. - Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage. - Abundance of local cafes, a major shopping centre and close to public transport facilities - Volunteering with our charity partner OneSight, including volunteer leave and iChampion ambassador opportunities. - Wide range of career opportunities across the EssilorLuxottica network - Complimentary full-time concierge services offering an exclusive hotel-style experience! - Options for a hybrid working environment Next Steps To be considered for this opportunity, please click apply and send your resume today. Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in EssilorLuxottica As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

Role Description At Nas Company, we don’t just build communities. We build platforms and communities where people want to come back to every single day. Now we’re looking for someone who can help keep those communities alive, organized, engaging, and running smoothly behind the scenes. This is not a passive support role; this is for someone who is hands-on, proactive, detail-oriented, and genuinely enjoys interacting with people online. You’ll be responsible for the daily operations of our online communities across platforms like Nas.com, WhatsApp, and other community channels. That means you will: - Moderate community conversations and maintain a positive environment - Send daily messages, updates, reminders, and engagement prompts - Respond to member questions and escalate issues when needed - Remove spam, enforce community guidelines, and handle conflicts professionally - Keep communities active, organized, and engaging - Track engagement and identify ways to improve member participation - Coordinate with internal teams to communicate announcements and updates - Help execute community campaigns, launches, and events - Ensure no important member messages or operational tasks fall through the cracks Qualifications - Loves online communities and understands internet culture - Highly organized and detail-oriented - Communicates clearly and confidently - Can manage multiple tasks and communities at once - Takes ownership instead of waiting for instructions - Is proactive, reliable, and consistent - Enjoys operations and keeping things running smoothly - Have experience managing WhatsApp, Discord, Telegram, or Facebook communities - Have worked in startups, creator businesses, media companies, or online education - Understand engagement tactics and community growth - Have experience with customer support or community moderation Benefits - Help shape communities that reach people around the world - Create experiences, conversations, and communities people genuinely care about - Work with a fast-moving team that loves building on the internet

Role Description We’re looking for an exceptionally organised, proactive, and people-savvy Entertainment & Operations Coordinator to support the day-to-day coordination of a premium entertainment and events business. This role suits someone who thrives in a fast-paced environment with many moving parts, shifting priorities, and high expectations for communication and responsiveness. This is not just an admin role. We’re looking for someone who can become a highly trusted operational support person within the business, someone who naturally takes ownership, stays two steps ahead, communicates confidently, and helps keep both clients and performers feeling supported and looked after. You’ll work across: - Entertainment bookings - Client communication - Scheduling - Performer coordination - Operational support in a fast-moving, premium hospitality/events environment The ideal person is naturally warm, personable, and confident, building relationships with both clients and performers. Key Responsibilities - Respond to client enquiries in a timely, professional, and polished manner - Manage client follow-ups and maintain strong communication throughout the booking process - Coordinate with artists, performers, and suppliers regarding availability, logistics, and confirmations - Prepare proposals, booking information, and supporting documentation - Manage diaries, schedules, and booking calendars - Maintain and update CRM systems, admin records, and operational trackers - Provide general operational and administrative support across the business - Anticipate issues before they arise and help keep projects moving smoothly Qualifications - Experience in events, entertainment, hospitality, talent coordination, executive support, or operations coordination is highly desirable - Experience using CRMs, scheduling systems, and collaborative tools will be advantageous - Ability to manage competing priorities in a fast-paced environment - Exceptional written and spoken English communication skills - Highly organised with strong responsiveness and follow-through - Proactive mindset with initiative and forward-thinking instincts - Professional, emotionally intelligent, and calm under pressure - High attention to detail and ability to manage multiple moving parts - Confident communicating with both clients and performers - Comfortable working in a premium hospitality, entertainment, or events environment - Strong sense of ownership and accountability - Tech-savvy and confident learning new systems and processes quickly - Comfortable solving problems independently and making sensible decisions without needing constant direction - Strong responsiveness and consistent communication during agreed collaboration hours are essential Work Arrangement & Expectations This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to: - Disclose any existing ongoing roles or client work - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

• Work closely with regional and practice leadership to drive optimal clinical operations • Plan and execute ongoing strategic initiatives for all practices • Partner with business integration team to on-board new practices and grow existing ones • Monitor practice performance and review monthly financials • Provide recommendations for improvement