EssilorLuxottica

Title: Retail Space Manager Location: North Sydney Australia Job Description: We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica's 190,000 employees in 150 countries work towards a common mission to help people see more and be more. Working within our Assortment & Implementation team we're seeking a detail-oriented professional to lead the visual merchandising (VM) implementation for our retail banners across our ANZ network. In this role, you will be responsible for translating our global guidelines on space allocation into actionable plans, ensuring the highest standards of store execution and local implementation. You will also oversee VM strategies for new store openings, relocations, and refurbishments, driving standardization and excellence across all projects within our store refurbishment program. Please note, this is a 12 Month FTC, with potential to extend. Your Responsibilities Lead Retail Space Management execution across all ANZ retail banners Optimise store layouts, planograms and in-store space allocation Oversee store refurbishments, new openings and experiential retail projects Partner with global design and property teams to align brand execution Analyse RSM performance using local and global business insights Manage VM collateral forecasting, inventory and production processes Maintain fixtures, props and signage inventory across the retail network Support ANZ RSM strategy development and manage associated budgets About You Previous experience with working with local prop suppliers or store experience/design specialized agencies 3+ years' experience in a marketing/visual merchandising role Demonstrated knowledge of store design and merchandising Previous responsibility for managing budgets and accountability for results Possess strong negotiating, influencing, planning, and project management skills. Solid knowledge and understand of the Microsoft Office suite of products, particularly Microsoft Excel and Microsoft Project Knowledge on how to read & comprehend technical drawings (architecture/props) Working at EssilorLuxottica A career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day. Working at our head-office located in North Sydney, you will enjoy: Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands - OPSM, Sunglass Hut, Oakley, Ray-Ban, Laubman & Pank and EyeQ Up to 50% off Oakley eyewear and apparel throughout the year. Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage. Abundance of local cafes, a major shopping centre and close to public transport facilities Volunteering with our charity partner OneSight, including volunteer leave and iChampion ambassador opportunities. Wide range of career opportunities across the EssilorLuxottica network Complimentary full-time concierge services offering an exclusive hotel-style experience! Options for a hybrid working environment Next Steps To be considered for this opportunity, please click apply and send your resume today. - Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in EssilorLuxottica* As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other. .jobTitle{ display:none !important; } Job Segment: Ophthalmic, Fashion Merchandising, Retail Design, Marketing Manager, Merchandising, Healthcare, Fashion, Retail, Marketing

Title: Operations Support Manager ANZ 1 Location: North Sydney Australia Job Description: We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more. We are seeking a dedicated professional to enable sales growth and profitability for our Retail Network. In this role, you will play a crucial part in delivering key operational initiatives aimed at expanding both new and existing channels. Your focus will be on continuously developing and improving essential operational components, aligning closely with global objectives, and fostering strong internal business relationships. Reporting to the Senior Operations Support Manager and supported by the Store Operations Support Administrator, this role offers the opportunity to make an impact in a fast-paced retail environment. The position includes occasional travel across our ANZ store network and collaboration with global teams, which may require some communication outside standard business hours. We value flexibility and support a healthy work-life balance. Your responsibilities - Provide operational support to stores via Service Desk tickets, email, and Microsoft Teams - Maintain the Store Operating Manual and implement best-practice operational processes across Retail stores - Coordinate key store operations including stocktakes, audits, and peak trading support activities - Identify and implement process improvements to enhance store performance and operational efficiency - Conduct regular store visits and facilitate Field Team Committee meetings to support operational excellence and compliance - Support the implementation and maintenance of operational platforms and collaborate with local and global teams on operational initiatives About you - Tertiary Degree preferred but not essential - Minimum 2 years’ experience in retail management with store operations experience desirable - Proficiency in retail systems and advanced skills in Microsoft Word, Excel, and PowerPoint - Skilled communicator with the ability to manage expectations effectively - Strong influencing skills to guide stakeholders, demonstrating confidence and proactiveness in interactions with stakeholders of all levels of seniority - Risk-aware, balancing commercial outcomes with compliance, and committed to continuous self-development Working at EssilorLuxottica A career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day. Working at our head-office located in North Sydney, you will enjoy: - Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban, Laubman & Pank and EyeQ - Up to 50% off Oakley eyewear and apparel throughout the year. - Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage. - Abundance of local cafes, a major shopping centre and close to public transport facilities - Volunteering with our charity partner OneSight, including volunteer leave and iChampion ambassador opportunities. - Wide range of career opportunities across the EssilorLuxottica network - Complimentary full-time concierge services offering an exclusive hotel-style experience! - Options for a hybrid working environment Next Steps To be considered for this opportunity, please click apply and send your resume today. Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in EssilorLuxottica As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

Title: Vision Services Specialist Location: North Sydney Australia Job Description: Kick-start your career with EssilorLuxottica! Join our Customer Support team on a permanent full-time basis and become the friendly voice behind our iconic brands, connecting with customers through calls, emails, and social media to create memorable experiences every day. Ideal for school graduates, customer care professionals, and anyone passionate about delivering great service and building a long-term career in a global company. Why us? Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands - OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank Up to 50% off Oakley eyewear and apparel throughout the year. Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador. WFH: 2 days a week after training Your responsibilities Respond to inbound customer enquiries in a timely, and professional manner. Complete customer data updates and maintenance. Provide technical support by working with internal and external departments to resolve system issues. Assist in customer relationships, experiences and ongoing support, this includes B2B client base. Ensure compliance as per Essilor Luxottica's work health and safety policies and procedures. About you Energetic, enthusiastic and passionate about delivering great customer experiences, with a positive and proactive attitude. Natural communicator and solution focused. Initiative to 'think outside the box' to ensure best solutions for our customers. Solid knowledge and understanding of Microsoft Office suite. Next Steps To be considered for this opportunity, please click apply and send your resume today. - Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in EssilorLuxottica* Who We Are We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica's 190,000 employees in 150 countries work towards a common mission to help people see more and be more. As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other. .jobTitle{ display:none !important; } Job Segment: Apparel, Garment, Merchandising, Ophthalmic, Retail, Fashion, Healthcare

Title: RCM Account Representative Location: Dallas United States Job Description: Requisition ID: 927302 Store #: E04004 RCM Insurance - US Position:Full-TimeTotal Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION RCM (Revenue Cycle Management) Account Representative is the key to success in helping our customers keep their insurance receivables clean and revenue flowing back into their practice. VisionWeb is currently looking for highly motivated and driven candidates to oversee the day-to-day insurance operations for Optometry providers across the United States. We need someone who loves to analyze insurance receivables and will provide exceptional support to our clients. Candidates should have recent experience in Optometry billing with a strong knowledge of medical and vision payers. This is a remote (work from home) position that requires a full 8 (consecutive) hour workday between the hours of 7:00am - 6:00pm central time, Monday through Friday. MAJOR DUTIES AND RESPONSIBILITIES Provide customer support via phone, email, and GoToMeeting for RCM customers. Monitor customer accounts to identify revenue trends and proactively engage the client with solutions and updates. Identify, research, and resolve account concerns or issues; reported by the customer, internal team, and partners. Work clearinghouse rejections for customers and create missing information requests or send corrected claims Work denials and aging reports to ensure maximum reimbursement for vision and medical claims Communicate with payment posting team to ensure customer expectations are being met Collaborate with Sales for onboarding new customers and creating a new statement of work for existing customers Train client on RCM tools and expectations to obtain maximum reimbursement Track and trend product data using multiple complex systems Provide basic technical website and PC support to enable customers to use our solutions Effectively use Salesforce and other company tools to document customer interactions and account updates BASIC QUALIFICATIONS Minimum of three years' experience with customer facing customer service and medical & vision insurance billing practices in an optometry setting Knowledge of ICD-10 coding and Optometry CPT codes Excellent communication skills, able to communicate with people at all levels through verbal and written modes Great interpersonal and customer service skills, able to act with an appropriate sense of urgency to resolve problems Ability to critically think through problems in a fast-paced environment with changing priorities Ability to multi-task and prioritize Must be able to work a full 8-hour day within the hours of 7:00am - 6:00pm central time, Monday through Friday The ability to work from home with minimal supervision and distraction Stable high-speed internet connection with a quiet, private home office location Strong Knowledge of Windows and Microsoft office suite of products PREFERRED QUALIFICATIONS CPC or CPOC Certification Knowledge of spectacle lenses, contact lenses, and frames Knowledge of Vision Payers including VSP, Eyemed, Spectera, Versant Health Experience working in ZirMed, TriZetto, and/or Emdeon to submit claims, process rejections, and send corrected claims Experience working with Salesforce Experience using remote connection software Experience working in multiple Optometry Practice Management Systems (Revolution, Crystal PM, Uprise, OfficeMate, Eyefinity) This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .jobTitle{ display:none !important; } Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth Job Segment: Social Media, Ophthalmic, Optometry, Marketing, Healthcare

Title: Director Workforce Planning (Remote) Location: Dallas, TX, United States Job Description: Requisition ID: 918227 Store #: X00099 EyeCare Delivery Model - Field US Position: Full-Time Total Rewards: Benefits/Incentive Information If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! GENERAL FUNCTION Leads and develops a team responsible for workforce planning, scheduling, and onboarding operations for employed doctors (ODs). Owns strategy, governance, and continuous improvement of OD labor planning, forecasting, and onboarding processes, while performing select hands-on planning and scheduling activities as needed. Operates at both strategic and executional levels—setting direction, ensuring consistency across markets, and personally executing complex or high-impact work when required. Partners with field leaders and executives to optimize workforce productivity, align resources to business needs, and drive performance against key objectives. MAJOR DUTIES AND RESPONSIBILITIES • Lead and develop a team responsible for doctor scheduling, onboarding, forecasting, and analytics with clear priorities and accountability • Provide strategic leadership in the design, implementation, and continuous improvement of workforce planning processes • Ensure labor targets and standards align with brand strategy and drive top- and bottom-line growth; prepare short- and long-term plans • Identify performance outliers, conduct root cause analysis, and recommend action plans tied to financial and operational KPIs • Prepare leadership summaries for weekly, monthly, and quarterly business reviews • Partner cross-functionally with Operations, Field, EyeCare, Finance, Payroll, and Accounting to support long-term strategic priorities • Serve as escalation point for complex scheduling, onboarding, and alignment issues • Own OD workforce planning strategy including forecasting accuracy, labor standards, schedule predictability, and coverage gaps • Align workforce plans with brand priorities and critical location needs • Optimize remote and in-person doctor coverage using analytics and standardized methodologies • Lead scheduling technology, onboarding workflows, documentation, and Kronos automation initiatives • Personally support select markets, urgent coverage needs, and special projects • Analyze trends, translate insights into recommendations, and represent workforce planning in cross-functional forums • Ensure on-call coverage during nights, weekends, and holidays as business needs require BASIC QUALIFICATIONS • 10–15 years’ experience in workforce planning, labor, or workforce management • Experience in a large corporate environment • Experience with workforce management systems including scheduling, payroll, and timekeeping • Advanced Microsoft Office skills (Excel, Teams, Forms, PowerPoint) • Bachelor’s degree in Finance, Business Administration, or related field PREFERRED QUALIFICATIONS - Master’s degree in Finance/Business Administration - Experience in UKG (Kronos) WFM software - Experience in Retail Service Industry - Experience in Eye Care or Health Care Services - Ability to write SQL, VBA This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.