Role Description The BMS Program Manager plays a critical role in enabling business execution through disciplined operating cadence, strong governance, and data‑driven insights. This role supports enterprise and business unit leadership by ensuring effective Monthly Business Reviews (MBRs), Management Operating System (MOS) adherence, and robust New Product Introduction (NPI) governance. The role partners closely with Sales Operations, Product Management, Finance, and functional leaders to translate performance data into actionable insights that drive growth, margin expansion, and disciplined execution. The Program Manager is responsible for developing and delivering Power BI dashboards that provide actionable insights to drive business performance and decision-making. Key Responsibilities - Operating Cadence & MOS Enablement: - Supports and enhances the operating cadence by preparing, coordinating, and continuously improving MBR and MOS routines, ensuring clarity, consistency, and action orientation. - Maintains MOS artifacts including KPI dashboards, Bowler scorecards, PSTs, and action trackers to ensure alignment from strategy to execution. - Facilitates pre‑MBR reviews, driving issue clarity, root cause analysis, and follow‑through on committed actions. - Sales Operations Enablement & Insights: - Partners with Sales Operations to deliver actionable performance insights across bookings, funnel, backlog, revenue, and margin metrics. - Synthesizes complex data into clear, executive‑ready narratives that enable informed decision‑making. - Identifies trends, risks, and opportunities; proactively recommends actions to improve sales execution and forecast accuracy. - NPI Governance Leadership: - Leads the NPI governance framework, ensuring disciplined progression through phase gates, transparent decision‑making, and alignment to financial and strategic priorities. - Owns and maintains NPI cadence, including gate reviews, readiness assessments, KPI tracking, and executive materials. - Partners with Product Management, Engineering, Finance, and Operations to ensure accountability, risk mitigation, and on‑time/on‑budget delivery. - PMO Execution & Continuous Improvement: - Acts as a key execution arm of the PMO, tracking strategic initiatives, milestones, interdependencies, and risks across portfolios. - Drives standardization of execution tools, templates, and processes to improve speed, quality, and consistency. - Supports continuous improvement of PMO processes, incorporating best practices and lessons learned. Qualifications - Bachelor’s degree required; MBA or equivalent experience preferred. - 3–7+ years of experience in PMO, Strategy, Operations, Finance, or Sales Operations roles. - Strong understanding of MOS, MBR cadence, KPI management, and governance frameworks. - Experience supporting or managing NPI / product lifecycle governance strongly preferred. - Advanced analytical skills with ability to translate data into insights and business actions. - Proficiency in Excel, PowerPoint, and business intelligence tools. - Experience in data analytics and demonstrated proficiency in Power BI, data visualization, and cross-system data integration. Critical Skills & Competencies - Executive‑level communication and storytelling. - Structured problem solving and root cause analysis. - Strong attention to detail with the ability to operate at both strategic and tactical levels. - Ability to influence without authority across cross‑functional teams. - Bias for action and accountability. Leadership & Behaviors - Demonstrates Johnson Controls values and a strong commitment to integrity and accountability. - Operates with a continuous improvement mindset. - Thrives in a fast‑paced, matrixed environment. - Brings rigor, clarity, and simplicity to complex business challenges. Benefits - Competitive salary. - Annual Bonus. - Paid vacation/holidays/sick time. - Comprehensive benefits package including 401K, medical, dental, and vision care. - On-the-job/cross-training opportunities. - Encouraging and collaborative team environment. - Dedication to safety through our Zero Harm policy. - This role is remote based. SALARY RANGE $100,000 - $165,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.

• Drive technical implementation projects for Information Security activities • Partner with Product and Technology leadership for planning sessions • Develop detailed work breakdown structures, milestones, and execution plans • Monitor project progress and facilitate course corrections • Act as the primary liaison between Architecture, Engineering, and Product teams

• At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. • You will be responsible for managing the platform, operational relationships, operations related services, and on-going support of contact center managed operations clients. • You will function as a trusted advisor to our clients, and your responsibilities will include oversight of the managed technical operations, building and maintaining client relationships, ensuring client satisfaction, mitigating risks, and leading managed technical operations account expansion. • The Ops Manager also manages internal and external communications regarding the client engagement.

Job Description What's it like working for a company where you are treated as more than a number? Empowering. Joining our Information Technology team means you are the backbone behind managing all the technology aspects for multiple contracts and programs that help keep nations safe. With the diversity of our offerings and work, you'll get to take on new challenges while your career reaches new heights. BAE Systems, Inc. is looking for an experienced and results-driven Manager III, IT Program Delivery, to join our team. This role will lead delivery execution across an assigned set of sector-specific IT programs and projects and will be responsible for managing project managers, ensuring quality delivery of internal investments, and reinforcing strong project delivery practices across the team. As a senior manager within the PMO, this role plays a critical part in driving consistent execution, transparency, and accountability across multiple concurrent initiatives. The role requires strong people leadership, sound delivery judgment, and the ability to identify and address risks, dependencies, and execution barriers in a complex, matrixed environment. Primary Duties and Responsibilities - Project Delivery: Lead and develop Project Managers responsible for delivery of sector-specific IT programs and projects. Drive consistent, high-quality execution across multiple concurrent initiatives within an assigned delivery area. - Project Manager Development: Build and mature project managers through targeted coaching, mentorship, and development in execution excellence and leadership. - Project Reporting and Oversight: Monitor delivery health across projects, including progress, risks, dependencies, issues, and execution constraints, and intervene as needed to improve outcomes. Partner with business, technology, and PMO stakeholders to resolve delivery challenges and maintain forward momentum across initiatives. - Team Coaching: Coach team members across IT to drive execution across multiple concurrent initiatives, managing dependencies, risks, and delivery milestones. - Best Practices Reinforcement: Ensure sector IT projects and initiatives align with enterprise standards, best practices, and IT strategies, leveraging BAE LifeCycle Management frameworks. Ensure project managers apply consistent project lifecycle, governance, reporting, and delivery management practices. Support adoption of PMO tools, standards, and best practices to improve consistency and execution quality. - Culture and Performance: Promote a culture of ownership, transparency, and results-driven performance across sector IT delivery teams. Contribute delivery insight and operational perspective to broader portfolio and PMO discussions as needed. Required Education, Experience, & Skills Bachelor's Degree. Project Management Professional (PMP) 12+ years of relevant work experience. Proven track record of delivering projects and programs. Strong leadership and management skills, with experience managing project managers and teams. Excellent communication, collaboration, and stakeholder management skills. Strong analytical and problem-solving skills, with ability to interpret data and inform decisions. Experience with Agile and/or Waterfall project management methodologies. Preferred Education, Experience, & Skills Master's Degree preferred. 14+ years relevant management experience preferred IT Service management, product management, hybrid project management methodologies, SDLC, Agile and ITIL certification, ServiceNow SPM. Pay Information Full-Time Salary Range: $153377 - $260743 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. About BAE Systems, Inc. BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.