• Ejecutar el proceso de monitoreo transaccional diario mediante las herramientas institucionales. • Analizar, documentar e investigar alertas, gestionando sus estados según los SLA definidos. • Aplicar controles de debida diligencia simplificada y reforzada según corresponda. • Escalar oportunamente al Oficial de Cumplimiento las alertas con indicios de Operaciones Sospechosas. • Realizar screening de PEPs, sanciones internacionales, listas negras, etc. • Monitorear diariamente la cartera de clientes con causas penales activas. • Realizar seguimiento semanal a clientes en etapa de onboarding con coincidencias en delitos para la investigación de condenas. • Gestionar el proceso de cierre de cuentas de clientes con evidencia de comportamiento delictual. • Elaborar reportes internos de operaciones sospechosas y apoyar en la preparación de los reportes regulatorios para la UAF. • Mantener actualizados los indicadores clave (KPIs) del proceso. • Apoyar en la confección del Comité de Cumplimiento, PLAFT y Ética, además de dar soporte al cliente interno. • Participar activamente en el diseño, implementación y seguimiento del nuevo sistema PLAFT del Banco. • Apoyar la ejecución de planes de acción derivados de auditorías internas o del regulador. • Proponer mejoras continuas al modelo PLAFT y apoyar en la aplicación de capacitaciones internas.

• Provide functional and operational support for Oracle Fusion Cloud EPM modules, including Planning, Budgeting, Forecasting, and Cost Reporting processes • Support Oracle Fusion SCM Inventory Management activities, including configuration validation, issue triage, and operational readiness testing • Assist with Oracle Phase 2 implementation support and stabilization activities • Troubleshoot production and non-production issues across ERP, EPM, SCM, and related integrations • Collaborate with business stakeholders, implementation partners, and technical teams to validate system functionality and resolve operational issues • Participate in hypercare and post-go-live stabilization efforts • Support quarterly Oracle release validation and deployment readiness activities • Assist with environment validation following refreshes, patches, and configuration updates • Participate in migration and configuration validation activities across Oracle environments • Provide documentation support and knowledge transfer as needed • Support regression testing activities related to Oracle quarterly updates and Phase 2 deployment efforts • Create, maintain, and execute detailed test scripts, testing scenarios, and testing evidence documentation • Coordinate and support User Acceptance Testing (UAT) activities with business users and functional teams • Validate defect resolutions and retest fixes across integrated Oracle systems • Assist with development of risk-based testing strategies and test coverage plans • Document testing results, identified defects, risks, and remediation activities • Support testing coordination for integrations, workflows, reports, interfaces, and security roles • Contribute to testing process improvements and testing standardization initiatives • Participate in operational planning sessions, status meetings, and issue review discussions • Coordinate with Oracle ERP Analysts, implementation teams, and project stakeholders • Support release coordination and deployment readiness activities • Collaborate with cross-functional teams to ensure operational continuity and system performance

• Makes independent configuration decisions within assigned modules; escalates changes with cross-functional system impact or material payroll/compliance risk to the HRIS Manager • Owns end-to-end administration of Workday Advanced Compensation, including merit cycles, bonus processing, and compensation plan setup; leads annual cycle readiness planning, stakeholder preparation, eligibility validation, and post-cycle auditing • Leads Workday Payroll configuration, including pay components, earnings codes, deductions, and payroll calculation rules; provides configuration-layer support for regular payroll cycles and resolves break/fix issues • Manages Workday Benefits configuration, including open enrollment, plan setup, eligibility rules, and vendor integration • Owns configuration of Workday Absence (leave plans, time-off types, accrual rules, country-specific compliance) and Talent (performance reviews, skills, talent optimization) modules, expanding scope as the team’s portfolio evolves • Manages daily support queue via ServiceNow, functioning as Tier II specialist across assigned modules; triages, investigates, and resolves break/fix issues with appropriate urgency and clear communication to end users • Identifies patterns in support ticket volume and translates recurring issues into enhancement proposals or documentation improvements • Maintains project work in Jira; owns assigned backlog, communicates status proactively, and surfaces blockers early • Analyzes existing business processes and recommends re-configuration, automation, or workflow improvements; executes configuration builds, unit testing, and regression testing for enhancements and Workday biannual releases • Documents configuration decisions, business requirements, and process changes in alignment with audit and change management standards • Builds trusted advisory relationships across HR COEs and business stakeholders; proactively engages partners, translates technical constraints into plain language and surfaces tradeoffs clearly for non-technical partners • Serves as a consultative partner to Total Rewards, Payroll Operations, and HR Business Partners — framing options, surfacing tradeoffs, and influencing design decisions rather than solely executing configuration requests • Creates user-facing guides, knowledge base articles, and training materials to support Tier 0 self-service • Participates in biannual Workday release cycles, including feature review, regression planning, and cross-functional communication; researches new functionality and assesses impact on current configurations • Contributes to HRIS team capacity planning and workload prioritization by proactively flagging bandwidth constraints, sequencing dependencies, and recommending trade-offs to leadership • Maintains data integrity through regular audits, queries, and quality checks; upholds data governance, security role assignments, and privacy standards with particular attention to payroll calculation accuracy, wage & hour compliance, and audit controls across all assigned functional areas • Serves as a technical resource and informal mentor to HRIS team members on module configuration best practices, supporting peer development and knowledge continuity.

• Cloud Management and Optimization: Work on resolving issues related to cloud environments, with a focus on Google Cloud Platform (GCP). • Plan and execute migration strategies, ensuring low downtime and high availability. • Define execution plans, activities, and continuous improvements in cloud environments. • Identify new opportunities to optimize infrastructure and services. • FinOps and Operational Efficiency: Apply FinOps best practices to optimize costs and ensure efficient use of cloud providers. • Develop cost allocation strategies across shared resources. • Implement reservations and committed use contracts to reduce expenses and increase financial predictability. • Monitoring and Automation: Create cost-visualization dashboards for multiple cloud providers (using Focus or similar tools). • Develop Python scripts to identify optimization opportunities and automate processes. • Architecture and Data: Contribute to the architecture and optimization of workloads in cloud environments. • Work with databases, processing, queries, jobs, and storage to ensure performance and scalability.