Role Description The Policy Analyst supports the development and advancement of state and federal policy initiatives focused on student basic needs, college access, and workforce outcomes. This role manages technical assistance projects, contributes to research and policy analysis, and supports advocacy efforts through strategic partnerships, written products, and stakeholder engagement. The Policy Analyst serves as a thought partner to leadership, coordinates cross‑functional work, and produces high‑quality communications and policy materials that advance organizational priorities. Essential Duties and Responsibilities - Serve as a strategic thought partner to Trellis Strategies leadership in the development of non-tuition support strategies. - Support state technical assistance projects that include managing timelines, deliverables, work products, external events, and meetings. - Prepare, proofread, and edit documents/materials, including but not limited to internal communications, meeting agenda, presentations, notes, and reports. - Draft correspondence and other materials as requested and serve as the primary point of contact for State TA partners, as directed. - Support the development of new technical assistance projects including contributing new ideas and writing and editing proposals and grants. - Demonstrate an ability to proactively anticipate needs and challenges and develop strategies to address them. - Develop, edit, and collaborate across various communication mediums such as memos, newsletters, and presentation decks for internal and external audiences. - Develop and contribute to research, analysis, and writing of reports, issue briefs, blog posts, fact sheets, and letters that advance policy priorities. - Schedule, organize, and develop plans for meetings with policymakers and staff, including gathering pertinent materials and providing appropriate follow-up materials and clarifications for subjects discussed in the meeting. - Support the development of federal and state level research agenda aligning with team priorities. - Analyze, summarize, and make recommendations on draft policy proposals, including on legislative, regulatory, and administrative issues. - Monitor and analyze regulatory, budgetary, and legislative developments in the student basic needs space. - Contribute research, analysis, and writing to reports, issue briefs, blog posts, fact sheets, and letters. - Provide support for data and research needs to support the student basic needs priorities. - Collaborate with partners at both the state and national levels through coalitions. Non-Essential Duties and Responsibilities - Assist with special projects as assigned. - Perform all other duties and responsibilities as assigned. - Must be available to work flexible hours. - Support other functions and responsibilities of the department. - Interact with all levels of management, as necessary. - Contribute to the development of strategic initiatives. - Exercise sound judgment, discretion, and professionalism when serving as a primary point of contact for external partners. - Work independently while also contributing effectively in a team‑based environment. Competencies - Action Oriented - Builds Effective Teams - Business Insight - Champion Change - Collaborates - Communicates Effectively - Compliance - Consulting - Cultivating Innovation - Customer Focus - Decision Quality - Demonstrates Self-Awareness - Develops Talent - Directs Work - Diversity Focused - Drives Results - Interpersonal Savvy - Organizational Savvy - Plans and Aligns - Relationship Management - Resourcefulness - Self-Development - Situational Adaptability - Strategic Mindset - Tech Savvy Knowledge, Skills, and Abilities - Knowledge of federal and state public policy processes, including legislative, regulatory, and administrative frameworks, including advocacy, coalition‑based work, and stakeholder engagement in policy environments. - Knowledge of higher education policy, workforce development systems, and/or public benefit programs, with emphasis on student basic needs and non‑tuition supports. - Knowledge of technical assistance models and strategies used to support state and local partners. - Strong project management skills, including the ability to manage timelines, deliverables, meetings, and multiple workstreams simultaneously. - Advanced writing and editing skills, with experience producing high‑quality policy briefs, reports, memos, presentations, and external communications. - Research and analytical skills, including the ability to synthesize complex policy information and develop clear, actionable recommendations. - Strong communication skills to effectively engage internal leadership, external partners, policymakers, and coalition members and translate complex research and policy concepts into accessible materials for diverse audiences. - Organizational and planning skills, including meeting coordination, agenda development, and follow‑up documentation. - Collaborative skills to work across teams and with state and national partners in coalition settings. - Ability to serve as a strategic thought partner by contributing ideas, anticipating challenges, and supporting solution development. - Demonstrated ability to analyze and monitor legislative, regulatory, and budgetary developments and assess their policy implications. Qualifications - Education - Required: Bachelor’s degree in education, public policy, or other related field. - Preferred: Master’s degree in education, public policy, or other related field. - Experience - Required: Three (3) years’ progressively responsible experience in policy with preference for state human service, workforce development, or higher education agency, or - Three (3) years’ experience with federal and state policy processes, including legislative, regulatory, and administrative frameworks. - Preferred: Experience working on federal or state safety net policy such as the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF) program or childcare subsidies. Physical and Mental Demands - Must move about inside the office and infrequently utilize modes of transportation for travel. - Repetitive motion. Regularly a computer, keyboard, phone, and general office equipment. - Regularly uses hands/fingers to handle, feel, or grasp; reaches or extends arm(s) in any direction. - Hearing and speaking. Regularly talks with other employees and on the phone, virtually, or in person. Regularly uses hearing to listen and respond to internal and external contacts. - Visual acuity. Regularly must have close visual acuity to view and enter information into computer and software systems, view monitor, analyze data, develop presentations and reports, and other materials. - Mental focus. Requires worker to maintain focus and exchange detailed and accurate information through oral and written communication. Work Environment - Typically works forty hours per week but may require after-hours work, remote work, weekend work, or other demands to meet deadlines. - Work may be conducted remotely or in an office with a surrounding small cubicle environment. - Minor travel may be required. Compensation and Benefits - Base Salary: $58,218.00 - $77,625.00 per year (commensurate with experience) - Corporate Annual Incentive: This position is eligible for a corporate annual incentive, subject to the discretion and approval of the Board of Directors and not guaranteed. - Paid Holidays: 11 holidays + 1 floating holiday per year - Comprehensive benefits package including health, dental, vision, and retirement plans.

• Administer and support employee benefit programs including medical, dental, vision, life insurance, disability, 401(k), FSA/HSA, wellness, and leave programs. • Serve as the primary point of contact for employee benefit questions and provide timely resolution for complex benefits-related issues. • Support employees regarding eligibility, enrollments, claims issues, leave questions, retirement plan inquiries, benefits changes, and escalations. • Partner with HR leadership and external vendors to manage open enrollment, employee communications, plan renewals, and ongoing program administration. • Create clear and engaging benefits communications and educational materials to support employee understanding and engagement. • Monitor and ensure compliance with ERISA, ACA, COBRA, HIPAA, FMLA, and other applicable federal and state regulations. • Conduct audits and reconcile benefits billing, enrollment data, and carrier invoices to ensure accuracy across HRIS, payroll, and vendor systems. • Manage and process all benefits-related invoices including carrier billing reconciliation, invoice audits, payment coordination, enrollment verification, and discrepancy resolution. • Analyze benefits utilization, financial trends, and market data to support strategic recommendations and continuous program improvement. • Evaluate current benefits offerings and recommend enhancements based on employee feedback, market trends, competitive benchmarking, and cost analysis. • Create reports, dashboards, and presentations to support leadership decision-making and benefits strategy discussions. • Support HRIS and payroll integrations related to benefits administration and identify opportunities for process improvement and automation.

• Managing and maintaining relationships with Computacenter Sales Specialists, Account Managers, and Sales management. • Collaborating with sales teams to identify and develop new opportunities where customer financing is required, and to support the overall sales solution offered. • Promoting and enhancing understanding and awareness of customer financing throughout the company. • Negotiate financing terms and conditions with customers to achieve mutually beneficial outcomes. • Working with recognized Computacenter financing partners to provide suitable customer financing solutions. • Collaborating with the operations team to ensure efficient processing and ongoing management of customer financing. • Source and manage competitive pricing from international funding partners. • Support operational teams to ensure accurate processing and ongoing management of financing agreements. • Support the monitoring and reporting of market and competitive activities. • Maintain a strong commercial acumen and understanding of relevant accounting standards related to lease and payment-agreement products. • Communicating, connecting, and negotiating internally and externally to facilitate the development of profitable new business and sustainable relationships. • Provide support to the UK Head of Financing Solutions where required. • Complying with health and safety policies and other requirements. • Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values. • Embrace and support Computacenter’s mission and core values.

• Execute the monthly FedRAMP CONMON calendar and ensure timely completion of all required artifacts and submissions. • Own monthly vulnerability remediation tracking: intake scan outputs, open/track remediation tickets, validate closure evidence, and ensure SLA adherence (e.g., 30/90/180-day timelines). • Maintain and update the Plan of Action and Milestones (POA&M): create/update POA&M items, document milestones, track due dates, coordinate risk statements with Legal, and route for approvals. • Generate and maintain monthly inventory and configuration evidence (e.g., Integrated Inventory Workbook/IIW updates, authorized software evidence, baseline/config drift support). • Prepare monthly CONMON reporting packages, including Monthly Security Status Reports, CONMON Executive Summary inputs, deviation requests, and other stakeholder reports required by the Sponsoring Agency, FedRAMP PMO, or Authorizing Official. • Prepare deviation and exception requests: gather technical justification, compensating control documentation, scope/impact statements, and route through required approvals. • Support continuous monitoring governance activities: access review evidence, log/monitoring review evidence, and coordination of corrective actions with Engineering and Security & IT. • Maintain the CONMON and ATO artifact repository in Google Drive (or designated system): version control, naming conventions, evidence indexing, and audit-ready structure. • Support annual security testing activities (e.g., penetration tests, red-team exercises if applicable, IR/ISCP tabletop exercises) by tracking schedules, collecting artifacts, and documenting remediation status. • Support annual 3PAO assessment coordination: evidence collection, interview scheduling, assessor Q&A tracking, and findings remediation tracking in partnership with the VP, Federal Operations. • Support significant change workflows: help determine compliance impact, document change narratives, update SSP appendices as required, and maintain change evidence for CONMON. • Track training compliance for federal systems (Rules of Behavior acknowledgements, required awareness training completion) in coordination with People Ops and Security & IT. • Serve as a primary day-to-day point of contact for internal stakeholders for FedRAMP evidence requests and compliance status updates; escalate risks and blockers to the VP, Federal Operations.