• Foster relationships with existing channel partners and clients. • Communicate via phone, email and presentation materials, equipping clients with the necessary tools and knowledge for success. • Monitor performance of existing clients, identifying areas for improvement, and implementing strategies to enhance sales and revenue. • Recruitment of additional users within client offices. • Address client challenges and provide company solutions. • Collaborate with marketing to share customer feedback or insight. • Support conference logistics and other field engagement. • Manage inbound customer requests. • Deliver exceptional client service on a day-to-day basis. • Strive to maintain and increase overall customer satisfaction based on their business needs.

• Delivers successful energy efficiency programs to utility client(s) per contract terms and program budgets • Identifies, defines, quantifies, tracks and drives program deliverables to be submitted accurately and on time • Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics • Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams • Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues • Interfaces with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs • Other duties as assigned.

• Provides leadership and operational oversight for the remote RN Triage team • Responsible for quality oversight, employee development, and coordination of patient-centered triage and follow up services • Works collaboratively with the APC Managers and Health Center Managers • Performs other related duties as assigned

Role Description We are seeking an experienced REO Asset Manager to oversee a portfolio of residential real estate-owned (REO) assets on behalf of institutional investors and capital partners. This role is focused on strategic asset management, vendor oversight, portfolio performance, and disposition execution — not hands-on property maintenance or field operations. The ideal candidate has experience managing residential REO assets at scale within an institutional environment, including coordination with servicers, brokers, attorneys, preservation vendors, and disposition partners to maximize asset recovery and portfolio performance. What You'll Do - Manage a national portfolio of residential REO assets from foreclosure through disposition, ensuring timely execution and maximizing asset recovery outcomes. - Develop and execute asset-level disposition strategies based on property condition, market trends, occupancy status, and investor objectives. - Oversee third-party vendors including brokers, preservation companies, attorneys, inspectors, locksmiths, contractors, and auction partners to ensure performance, cost control, and service quality. - Review valuations, broker price opinions (BPOs), repair scopes, marketing plans, and listing strategies to optimize property sale performance. - Monitor key portfolio performance metrics including days on market, liquidation timelines, carrying costs, recovery rates, and net loss severity. - Coordinate with servicing teams, capital partners, Special Assets officers, legal counsel, and internal stakeholders on asset status, foreclosure timelines, and resolution strategies. - Approve repair budgets, vendor invoices, marketing recommendations, and disposition plans within delegated authority limits and company guidelines. - Manage escalated issues related to title defects, occupancy, code violations, litigation, foreclosure delays, cash-for-keys negotiations, and post-foreclosure timelines. - Ensure compliance with investor guidelines, servicing standards, regulatory requirements, and internal asset management policies. - Analyze portfolio trends and provide reporting, forecasting, and strategic recommendations to leadership and capital partners. - Maintain strong relationships with broker networks, servicing partners, auction providers, and institutional stakeholders to support efficient asset liquidation. - Support the reduction of non-performing and distressed real estate exposure through proactive asset management and strategic resolution execution. - Assist leadership with evaluating market conditions, property-level risks, vendor performance, and operational efficiencies impacting portfolio performance. - Perform other duties as assigned to support the objectives of the REO and Special Assets platform. Qualifications - Minimum 5+ years of institutional residential REO asset management experience or relevant experience. - Strong understanding of residential foreclosure processes, REO disposition, servicing operations, and distressed asset management. - Proven experience managing high-volume REO portfolios in a performance-driven institutional environment. - Experience coordinating and overseeing third-party vendors including brokers, attorneys, preservation companies, inspectors, and contractors. - Strong analytical and financial skills with the ability to evaluate valuations, carrying costs, recovery metrics, and disposition strategies. - Familiarity with investor reporting requirements, compliance standards, and asset recovery performance metrics. - Experience managing geographically diverse residential asset portfolios across multiple markets. - Ability to prioritize and manage multiple assets, deadlines, and escalated issues simultaneously. - Strong negotiation, organizational, and stakeholder management skills. - Experience with asset management platforms, servicing systems, reporting tools, and disposition tracking systems. - Excellent written and verbal communication skills with the ability to present clear, data-driven recommendations to senior leadership and capital partners. - Experience working with institutional investors, private lenders, banks, hedge funds, or special servicers. - Background in residential loan servicing, default servicing, distressed asset management, or special assets. - Knowledge of auction strategies, cash-for-keys negotiations, eviction processes, and post-foreclosure asset resolution timelines. - Experience managing REO assets tied to residential bridge loans, fix-and-flip loans, or transitional real estate lending portfolios. Benefits - Innovative Environment - Join a forward-thinking company at the forefront of the construction finance industry, with access to cutting-edge technology and resources. - Work Flexibility - Enjoy a flexible work environment that allows you to balance professional responsibilities with personal life. - National Impact - Be part of a nationwide operation shaping the future of construction financing and making a meaningful impact for builders, developers, and homeowners across the U.S. - Health Insurance - Builders Capital Exchange pays 100% of medical insurance premiums, offering both PPO and HSA plan options. - Competitive Compensation - We offer competitive wages that reflect your expertise and performance. - Paid Time Off - Recharge with 3 weeks of paid time off annually. - Paid Holidays - Enjoy 10 paid holidays each year.