• Manages personnel file activity from “cradle to grave” including assembling, maintaining, and deactivating files as required. • Assure that all regulatory requirements are met including: • Complete background checks at hire and as required, including fingerprinting and state registry checks. • Job descriptions are accurate and present in each file, with all required signatures completed. • Assures all required new employee orientation is complete and documented • Complete health screening/testing/immunizations are completed for employees per state and Joint Commission requirements • Verification of required credentials, education, and experience for all new employees • Documentation of all trainings required by external agencies, both at hire and ongoing • Completion of initial and periodic competency assessments for all client facing staff • Completion of periodic performance reviews for all staff • Works seamlessly with recruiting, onboarding, leadership, regulatory and HR operations departments. • Conducts periodic audits of employee file data for timeliness and completeness. • Maintains strict confidentiality when managing sensitive employee and contractor information. • Escalates issues promptly and with diplomacy and discretion. • Cultivates positive interpersonal relationships with clinical and administrative leadership as well as external partners.

Role Description The Trade Specialist is responsible for the scope and pricing review of our occupied service requests in an assigned region. This person will manage a queue of tasks, support cross-functional operations teams, and contribute to our standardized pricing tools. - Use your maintenance knowledge to review and validate estimates above our standard not to exceed limits - Share maintenance knowledge with internal teams by leading training and providing context on complex scopes - Serve as a liaison to vendors for all needs regarding scope and pricing - Support our R&M team by remaining available and processing onsite increase requests - Review the quality of work to assist our teams with escalations - Assist in projects regarding price books and standardization - Review invoice submissions to ensure the work has been completed and pricing is inline with expectations - Other duties as assigned Qualifications - 10+ years of experience in residential maintenance, construction, home insurance, or estimating - Strong analytical capabilities to evaluate deals and an understanding of fair and optimal pricing structures - Excellent planning, organization, delivery skills, and comfortable in high-pressure situations - Excellent attention to detail - Excellent interpersonal skills and effective communication to work successfully with a range of stakeholders including regional employees, field staff, office staff, executive leadership, and external customers - Thrives in a fast-paced and startup environment - Tech-savvy Requirements - This position is classified as REMOTE but must be located in Atlanta, GA, Tampa, FL, or Charlotte, NC Compensation - $60,000 - $74,000 annually. The compensation range may be adjusted based on experience and premium location. - Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. - Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors. - Roofstock is a total compensation company; the base salary is only a part of our total compensation package. Benefits - Generous PTO Policy - 12 Paid Holidays - Volunteer Time Off - Paid Parental Leave - 401k Program - Wellness and home office/cell phone subsidies - Robust health, dental, vision insurance, and more Commitment to Equal Employment Opportunity The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

• Lead regional regulatory strategy for electric transmission projects, aligning with the organization’s goals and regulatory requirements. • Foster trust and relationships with regulatory agencies, government officials, and industry associations. • Advocate for policies that support the development of efficient and reliable electric transmission infrastructure. • Work closely with internal departments to ensure alignment of regulatory requirements with project plans. • Create and maintain an internal repository of regulatory filings, reports, and documentation as required by regulatory agencies. • Lead external communication related to regulatory matters to ensure transparency and consistent messaging to stakeholders. • Stay informed about emerging trends, technological advancements, and regulatory developments in the electric transmission sector.

• Support the following Compliance functions: • Regulatory Strategy. Manage company license applications and renewals; respond to regulatory inquiries; and manage state examinations. • Compliance Management Program. Manage the Company’s Compliance programs relating to: policies & procedures, training, consumer complaints, issue management, marketing, and vendor management. • Audit. Manage internal and third-party audits including investigating issues, responding to requests, and leading remediation efforts. • Support business teams on compliance and regulatory requirements. • Other duties as assigned