Requisition Number: 2360800 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Compliance Testing Manager will support the Bank's Compliance Management System ("CMS") by primarily conducting 2nd line testing and monitoring activities of consumer protection compliance regulations to identify and mitigate compliance risks of the Bank. This individual will also support the ongoing refinement and execution of various risk assessments and the control environment and provide advisory/review assistance to Compliance Testing Analysts. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Contribute to the design, development, delivery, and maintenance of a best-in-class compliance program - Conduct compliance testing and monitoring to detect, evaluate, and mitigate potential compliance concerns and ensure compliance with relevant consumer protection regulations, regulatory best practices, and consistency with applicable Bank policies and procedures - Provide advisory assistance to junior employees (Analysts/Sr Analysts) on compliance testing and conduct second reviews of testing workpapers, memos, etc as requested - Perform and document relevant risk assessments to determine current risk levels and assist in developing the annual compliance review schedule - Establish, document, and revise applicable compliance procedures and provide input to Compliance Policies - Engage with business partners/colleagues to receive documents to review and analyze data and processes to ensure regulatory adherence - Ensure timely communication throughout the compliance review process, and document and share written compliance testing and monitoring results with key stakeholders - Prepare and present reporting to the Compliance Committee, and other governance committees as may be required - Participate in and provide support (testing documentation/information) for regulatory examinations, internal audits, and internal risk reviews - Stay abreast of changing laws and regulations relating to bank and lending partner products - Support the Compliance Training area by providing information for custom training courses Location: - If within 30 miles of an Optum office, you will be required to work onsite 4 days per week (Offices in Draper, UT; Minneapolis, MN; and Washington DC) - Remote work from home nationwide, if not within 30 miles of the Optum Office Locations You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 10+ years working in a bank or other financial institution in a Compliance, Internal Audit, Risk Management, Legal, or Operations role - 8+ years (of the 10+ above) developing and executing testing focused on Federal consumer protection compliance regulations for at least 10 of the 16 regulations listed below - UDAAP - ECOA/Fair Lending - TILA - FCRA/FACTA - SCRA, MLA - Flood - FDCPA - TCPA, CAN-SPAM - E-SIGN - Privacy - GLBA, RTFPA - TISA - EFTA - EFAA Preferred Qualifications: - Certified Regulatory Compliance Manager (CRCM) designation - Compliance experience working at one of the following Regulatory Agencies: FDIC, CFPB, FRB, OCC, NCUA, a State Department of Financial Institutions, or experience working with/conveying information to banking regulators or Internal Audit Soft skills: - Ability to demonstrate solid critical thinking skills in identifying, analyzing, managing, and resolving complex issues, concerns, or potential regulatory issues - Must have good people-management and interpersonal skills, with the ability to successfully discuss and convey testing results to applicable business owners and management - Ability to read, analyze and interpret laws, regulations, legal documents, and regulatory guides and manuals - Assertive self-starter, with the ability to work independently or in a team environment (in person or virtually), while demonstrating exceptional organizational, verbal, and written skills - Must be able to appropriately prioritize time, manage multiple tasks, and work effectively under tight deadlines, in a fast-paced environment - Demonstrate high integrity and excellent judgment and problem-solving capabilities *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

• Advising the business on compliance requirements and related controls • Identifying regulatory issues proactively and recommending remedies to promote compliance • Shaping the group compliance function, including building a ‘compliance by design’ process for new product approvals and reviews • Liaising with key stakeholders as required • Ensure the company's compliance framework, policies, and processes are aligned with Dutch and EU regulatory requirements • Perform compliance reviews of existing services, reviews of expansion initiatives, new products, and material changes to current products • Conduct regulatory gap analyses against existing and new requirements • Draft, revise and maintain compliance policies, procedures and internal governance documentation • Develop the Annual Compliance Plan • Lead the existing compliance team, responsible for non-AML compliance matters

• Oversee healthcare compliance processes and regulatory requirements • Monitor adherence to healthcare laws, regulations, and company policies • Maintain compliance records, documentation, and reporting systems • Assist with internal audits, investigations, and compliance reviews • Develop and update compliance procedures, policies, and training materials • Coordinate compliance-related communication with internal teams and external stakeholders • Identify compliance risks and support corrective action initiatives • Support HIPAA compliance and confidentiality standards • Track regulatory updates and ensure operational compliance with industry requirements • Prepare reports and assist leadership with compliance monitoring and operational improvements

Position: Compliance Coordinator Location: Remote or On-site (serving operations across all 50 states and Canada) Reports To: Sr. Manager of Compliance Position Overview The Compliance Coordinator provides essential administrative support to the Compliance team of a dynamic, multi-site veterinary services company. This role is responsible for managing and overseeing the Compliance ticketing system, ensuring that routine inquiries are answered promptly and that more complex matters are assigned to the appropriate specialists. The Compliance Coordinator will play a key role in maintaining the smooth operation of compliance processes across both U.S. and Canadian sites. This position will contribute to the development and maintenance of a best-in-class compliance program, guided by the principles outlined in the Department of Justice (DOJ) sentencing guidelines. The Coordinator will help reinforce the company's commitment to regulatory excellence, ethical conduct, and continuous improvement, striving to meet and exceed industry standards. Key Responsibilities - Monitor and manage the Compliance ticketing system, ensuring timely response and resolution of compliance-related queries. - Answer routine compliance and policy questions and provide general information to staff and management. - Assign complex compliance issues to relevant specialists or team members for further investigation and resolution. - Support the Compliance team with varied administrative tasks, including document management, scheduling, and coordination of compliance-related projects. - Assist in maintaining records and ensuring compliance with applicable regulatory requirements across all sites. - Assist with the development, distribution, and tracking of compliance training materials for team members. - Prepare presentations and reports using PowerPoint and other tools as needed. - Help implement and support compliance initiatives that align with DOJ sentencing guidelines and best practices for risk mitigation and program effectiveness. - Conduct periodic audits and reviews of compliance documentation to ensure accuracy and completeness. - Help coordinate responses to regulatory inquiries and assist with the preparation of documentation for inspections or investigations. - Maintain and update compliance policies, procedures, and manuals as directed. - Participate in risk assessments and support corrective action processes as needed. - Track and report metrics related to compliance activities to leadership. - Support internal whistleblower and reporting systems, including confidential intake and follow-up. Qualifications - Strong communication and organizational skills. - Ability to operate effectively in ambiguous, fast-evolving environments, with the flexibility to adapt priorities and processes as the team and organization matures. - Proficiency in Microsoft Office Suite, especially PowerPoint. - Experience or background in regulatory matters such as OSHA, DEA, and EPA is preferred. - Demonstrated project management skills are a plus. - Ability to work effectively in a fast-paced, multi-site environment. - Detail-oriented and capable of handling varied administrative responsibilities. Additional Information Candidates with experience in veterinary services, healthcare, or regulated industries are encouraged to apply. This role offers the opportunity to contribute meaningfully to a culture of integrity and excellence across the organization. Compensation - Non-Exempt - Hourly - Rate: $20.43 to 30.53 per hour or $42,500-63,500 annually National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us: - We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com - We may also contact you via text message from an identified NVA representative for recruiting-related communication - All job opportunities and applications are hosted on our official careers site: careers.nva.com - There is no cost or confidential information required to apply or be considered for a position If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA! NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.