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Services Operations Enablement Specialist

Location

North Dakota

Posted

8 days ago

Salary

$62.8K - $84.3K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Services Operations Enablement Specialist

Border States

• Identifies operational inefficiencies and process gaps across all Services lines and supporting functions. • Recommends process improvements supported by data, impact, and scalability considerations. • Drives implementation of approved process improvements in partnership with supporting departments. • Enforces agreed-upon process standards, data integrity practices, and documentation requirements. • Provides hands-on operational support related to SAP processes, consignment workflows, data governance, and reporting. • Serves as the primary Services liaison for cross-functional operational follow-up with IT, Finance, Tax, and related partners. • Coordinates and tracks execution of operational decisions to ensure follow-through and completion. • Supports development, maintenance, and reinforcement of SOPs and operating standards across Services. • Maintains visibility into operational performance indicators including rework, invoicing accuracy, and process adherence. • Proactively surfaces risks, gaps, and improvement opportunities and escalates as appropriate to the VP of Services.

Job Requirements

  • Bachelor’s degree in business, operations, supply Chain, or related field preferred, or equivalent work experience.
  • Strong working knowledge of SAP required.
  • Demonstrated experience with consignment processes and operational data governance.
  • Experience working cross-functionally with IT, Finance, and operational teams.
  • Strong operational judgment with the ability to prioritize, influence, and drive execution.
  • Advanced proficiency in Microsoft Office tools, particularly Excel and reporting tools.

Benefits

  • Health, Dental and Vision Benefits
  • Accident, Critical Illness, Hospital Indemnity
  • FSA & HSA
  • Employee Stock Ownership Plan (ESOP)
  • Disability Benefits
  • 401(k) Retirement Plan
  • Life Insurance
  • Employee Assistance Program
  • Paid Holidays
  • Paid Volunteer Time
  • Personal Leave time and more!

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