Senior Lead Software Engineer, Full Stack - Shopping (Remote Eligible) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One Shopping, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking a Senior Lead Software Engineer who is passionate about marrying data with emerging technologies. As a full stack engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One Shopping. Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Full Stack Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Senior Lead Software Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You'll Do: - Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company - Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code - Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment - Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services Basic Qualifications: - Bachelor's Degree - At least 6 years of experience in software engineering (Internship experience does not apply) - At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) Preferred Qualifications: - Master's Degree - 9+ years of experience in at least one of the following: JavaScript, Java, TypeScript, SQL, Python, or Go - 4+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service - 4+ years of experience in open source frameworks - 1+ years of people management experience - 2+ years of experience in Agile practices - Experience leveraging interactive AI tooling to accelerate productivity, utilizing capabilities beyond basic code completion Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $209,000 - $238,500 for Sr. Lead Software Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead Software Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Role Description The AX Engineer (Agent Experience Engineer) is a core builder of ACTO SuperAgents — role-based AI assistants purpose-built for commercial, medical, and patient-facing teams in life sciences. You will design, build, test, and optimize AI agents on the ACTO platform, translating the real-world workflows of sales representatives, MSLs, medical directors, reimbursement specialists, and other field and home office roles into intelligent, compliant, and high-performing agents. This is a hands-on role at the intersection of workflow design, AI behaviour engineering, enterprise systems integration, and customer delivery. In This Role, You Will Be Responsible For - Conducting structured discovery sessions with clients to understand user roles, SOPs, and enterprise workflows, and translating findings into structured technical specifications. - Identifying and mapping dependencies across backend databases, APIs, data warehouses, and enterprise platforms (e.g., Veeva, Salesforce, Snowflake) embedded in client workflows. - Designing and configuring ACTO SuperAgents with defined objectives, behavioural guardrails, intent logic, and interaction flows tailored to specific user roles. - Modelling agent Skills using a tools + actions + knowledge framework, building reusable design patterns and configuring agents to retrieve and reason over governed, validated content. - Creating, refining, and optimizing prompts and system instructions that power SuperAgent Skills for accuracy, compliance, and usability. - Applying evaluation techniques to test agent outputs, identify edge cases, and drive iterative improvements in agent performance. - Participating in UAT cycles, gathering and synthesizing stakeholder feedback, and supporting production deployments to ensure agents perform reliably in real-world conditions. - Collaborating cross-functionally with IT, Customer Success, Product, and Engineering teams to align agent configurations with backend systems and evolve best practices for SuperAgent design. Qualifications - 1–2 years of experience designing or configuring AI agents, conversational systems, or AI-driven workflows. - Strong prompt engineering skills, including structured prompts and system-level instructions. - Understanding of LLM behaviour, strengths, limitations, and evaluation methods. - Familiarity with agent frameworks, orchestration concepts, or multi-step agent logic. - Ability to translate business requirements into logical agent configurations. - Experience participating in UAT cycles and structured testing. - Foundational understanding of backend databases (e.g., SQL-based systems), APIs, and data warehouse concepts. - Familiarity with enterprise platforms such as Veeva CRM, Salesforce Health Cloud, Veeva Vault, Snowflake, or Tableau. - Experience managing workstreams or projects from requirements gathering through implementation. Requirements - Experience in healthcare, life sciences, pharma, or other regulated industries strongly preferred. - Understanding of commercial, medical affairs, or patient services workflows. - Comfort working within compliance and content governance constraints. Soft Skills - Strong written and verbal communication skills. - Highly organized, detail-oriented, and comfortable managing multiple agents or builds in parallel. - Collaborative mindset with the ability to work cross-functionally. - Curiosity and willingness to experiment, test, and iterate. Education & Experience - Bachelor’s degree in Computer Science, Engineering, Cognitive Science, Human-Computer Interaction, Life Sciences, or related field (or equivalent practical experience). - 1–2 years of experience in one or more of: Conversational or Agentic AI development; Product configuration or solution engineering; Workflow or UX design for digital systems; AI platform implementation or enterprise customer delivery. Bonus Points If You Have - Experience working at a startup or in an early-stage product environment. - Hands-on experience with Veeva, Salesforce, or Snowflake integrations. - Background in life sciences commercial or medical affairs operations. Benefits - Industry leading, multiple award-winning technology. - Competitive compensation package. - Being part of a mission-driven organization focused on improving patient outcomes. - Results-driven and collaborative culture. - Remote work with opportunities for in-person collaboration. - Company MacBook. - Budget for work-from-home set-up. - Monthly work-from-home allowance. - Flex hours (overlapping with our core hours). - Participation in group benefits and RRSP. - Flexible PTO.

• Architect, design, and implement scalable, secure, cloud-native solutions within AWS across multi-tenant, high-transaction environments • Design and maintain event-driven and serverless architectures using AWS technologies such as Lambda, DynamoDB, EventBridge, API Gateway, and Step Functions • Partner with architects and senior engineering leaders to define technical strategy and provide architectural guidance across teams and initiatives • Drive end-to-end ownership of solutions from requirements gathering and system design through deployment and operational support • Champion security-first engineering practices, ensuring compliance and proper handling of sensitive data across all services • Establish and evolve engineering standards, patterns, and best practices that scale with the organization • Mentor engineers at all levels and foster a culture of technical excellence, innovation, and continuous learning • Lead cross-functional initiatives with Product, UX, and Engineering teams to deliver business outcomes • Leverage AI tools and repeatable AI-assisted workflows to improve development speed, quality, and engineering efficiency • Optimize software and infrastructure performance to reduce operational costs and cloud spend • Support vendor and technology partner relationships • Participate in Agile development processes, including two-week sprint cycles • Participate in an on-call rotation as needed

• Deliver high-quality, secure software by developing, testing, and maintaining applications in accordance with technical specifications, coding standards, and best practices. • Embed security and UI standards into every stage of development, reducing vulnerabilities and improving usability and system reliability. • Lead configuration, analysis, design, development, and ongoing maintenance of program code that supports scalable, well-architected solutions. • Improve application stability and performance through rigorous unit testing, secure code testing, and timely resolution of complex defects. • Strengthen code quality and consistency by actively participating in peer secure code reviews and driving adherence to development standards. • Enable efficient collaboration and traceability by supporting and optimizing source code management processes. • Enhance system performance and reliability by contributing to integration, system, and performance testing and tuning efforts. • Increase development efficiency by identifying and promoting opportunities for reusable code, configurations, procedures, and technical patterns.