Remote Recruitment operates as a full-service employment agency providing recruitment/staffing for UK based companies
Account Manager
Location
South Africa
Posted
14 days ago
Salary
R35K / month
Seniority
Mid Level
Job Description
Account Manager
Remote Recruitment
• Manage and support a portfolio of UK-based client accounts, ensuring high satisfaction and retention • Handle client queries, escalations, and ongoing communication efficiently • Communicate effectively with internal teams and external stakeholders across time zones • Maintain accurate records of client interactions, contracts, and account data • Use relevant tools such as CRM platforms, project management software, and communication tools • Support the wider team with reporting, presentations, and strategic account planning • Identify opportunities to upsell, cross-sell, or improve the client experience
Job Requirements
- 2+ years of experience in account management, client services, or a related field
- Excellent written and verbal communication skills in English
- Strong organisational skills with the ability to manage multiple accounts simultaneously
- Proficient in CRM systems and Microsoft Office or Google Workspace
- Able to work independently and manage your own time effectively
- High attention to detail and a proactive approach to problem-solving
- Experience working with UK-based clients or employers is advantageous
- Must have a reliable laptop, stable internet connection, and a quiet working environment
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