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Tolmar logo
Tolmar

Science-driven and patient-inspired.

Senior Manager, Commercial Operations

OperationsOperationsFull TimeRemoteSeniorTeam 1,001-5,000Since 2007H1B SponsorCompany SiteLinkedIn

Location

Illinois

Posted

9 days ago

Salary

$150K - $190K / year

Seniority

Senior

Bachelor Degree6 yrs expEnglish

Job Description

Senior Manager, Commercial Operations

Tolmar

• Lead end-to-end launch readiness planning and execution for Vabrinty and future brands, including integrated workplans, milestones, risks, issue escalation, and decision tracking • Responsible for the commercial operating cadence (KPI/ business reviews), to include; Sales, Marketing, Access, Trade/Channel, Finance, Legal, Compliance and Shared Services • Build fit-for-purpose tools and ways of working for a scaling start-up environment (workplans, decision logs, RAID logs, RACI), and proactively escalate risks/issues with recommended options • Design, document, and continuously improve core commercial operations processes (SOPs) across ordering/fulfillment, customer onboarding, contract implementation, vendor management, and shared services handoffs • Own operational controls, compliance-ready documentation, and auditability for key workflows in a highly regulated environment • Oversee marketing operations processes (MRL workflow, contract and PO/invoice coordination, budget tracking) and support advisory board operations (setup, vendors, contracting logistics) • Lead execution of state and federal compliance requirements, including CMS Open Payments (Aggregate Spend) and price transparency reporting. • Partner cross-functionally with internal compliance, finance, and external vendors (e.g., PwC, Model N) to ensure accurate, timely reporting across multiple state jurisdictions. • Work with the President, UroNova to assist with market access activities for Vabrinty (and future brands), including payer positioning, coverage tracking, and reimbursement support to enable prescribing and administration in targeted settings • Partner, in close collaboration with Finance, to support budgeting, forecasting, and ongoing spend and performance tracking, enabling disciplined resource allocation and execution of business objectives • Partner with the Exhibit Manager to coordinate and execute conference and meeting strategy, driving organization, tracking, and budget alignment to ensure consistent, high-quality execution at key industry engagements • Work in collaboration with finance and analytics to set forecasts and recurring leadership reporting; define KPIs and build/maintain dashboards to track launch readiness, demand trends, access performance, and gross-to-net drivers • Lead, develop and track annual UroNova Operational Plan and Quarterly Board of Directors presentations in collaboration with President • Partner with Trade/Channel, Finance, and Sales Ops to ensure clean master data (accounts/providers), CRM integrity, and reliable data flows for decision-making • Develop actionable insights and recommendations that improve execution (cycle time, throughput, customer experience) and support scale-up planning

Job Requirements

  • Bachelor’s degree required; advanced degree (MBA, MHA, or similar) preferred
  • 6+ years of progressive experience in commercial operations, business operations, program/project management, trade/channel operations, analytics, or related roles within specialty pharmaceuticals or healthcare
  • Demonstrated ability to build and scale processes (SOPs, controls, metrics, governance) in lean or start-up environments
  • Strong analytical and communication skills; experience developing dashboards/leadership reporting and driving actions from insights
  • Demonstrated ability to coordinate cross-functional teams and vendors, manage ambiguity, prioritize effectively, and drive timely execution and follow-through

Benefits

  • equitable, fair pay practices
  • strong benefits package

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