Title: Principal Business Intelligence Analyst Location: United States Job type: Full Time Department: Business Intelligence Work type: Remote Job Description: At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 90% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study. The Role We are seeking a detail-oriented Business Intelligence Analyst to join our Analytics team to help unlock additional commercial analytics and reporting capabilities. In this role, you'll work with complex datasets to derive meaningful insights, support data-driven decision-making, and contribute to mission-critical automation efforts, specifically with our provider and commercial teams. The salary range for this role is $155,000 - $180,000 depending on geography and level of experience, plus equity and an annual bonus. You’re excited about this opportunity because you will... - You automate before you manually do it twice - If you find yourself running the same query or building the same report more than once, you build a pipeline and collaborate with engineers. Manual work at scale a a problem you fix, not a workflow you accept - You own accuracy personally - The analysis you produce informs employer decisions and executive strategy. You validate your work before it ships., document our logic, and flag uncertainty rather than hiding it - You think in systems, not outputs - A one-off analysis is the last resort. You collaborate to build data models and reporting infrastructure that answer categories of questions, not single requests - You are resourceful and self-directed - You do not wait to be fully briefed before making progress. You find the data, make reasonable assumptions, document them and deliver something useful while iterating towards perfect - You communicate what the data means, not what it says - You translate complex analytical outputs into clear business narratives for stakeholders who need to make decisions, not just consume numbers We’re excited about you because… - 10+ years in business intelligence, analytics engineering, or data analytics, with a strong bias toward building automated, scalable solutions rather than one-off analysis. - Expert-level SQL: you write complex, optimized queries across large datasets, build reusable CTEs and modular logic, and think in terms of data models rather than query outputs. - Advanced Tableau skills: you build dashboards that people actually use, with attention to performance, usability, and visual clarity, not just technical correctness. - Hands-on experience with Snowflake and at least one other cloud warehouse or query engine such as Athena, BigQuery, or Redshift. - Real experience working with healthcare claims data: you understand CPT codes, diagnosis codes, episode structures, and the data quality challenges that come with claims, and you know how to work around them. - Python proficiency for analytics automation: you can write scripts to automate report generation, data validation, and pipeline orchestration without needing an engineer to do it for you. - A strong instinct for data quality and a track record of building validation checks, anomaly detection, and documentation into your work rather than treating them as afterthoughts. - Exceptional attention to detail and ability to manage interconnected numerical datasets - Strong organizational skills with ability to manage multiple projects simultaneously - Bachelor's degree in Business, Analytics, Statistics, or related field - Entrepreneurial and resourceful qualities — As an early member of a startup, we need people who can find creative ways to make a big impact quickly and without much direction. - Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment. - Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results. Why you’ll love working with us... - We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future. - We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine. - We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same. - We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person. - We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities. - You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways. Other benefits: - Stock option plan - Flexible schedules and remote work - Chicago and San Francisco offices available - Self-managed vacation days, within reason - Paid parental leave - Health, vision, and dental insurance - 401K retirement plan About Carrum We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact. Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.