• Collaborate across the company to develop, implement, and manage Safety, Health, and Environment (SHE) programs, policies, and procedures that support the business while ensuring compliance with established company and government regulations/policies. • Develop and run continuous improvement initiatives that utilize a data and program-focused approach to injury prevention and solid SHE culture/best management practices. • Direct work cross-functionally as required to resolve work-related incidents, non-compliance, non-conformities, and corrective and preventive actions driving continual improvement within the site(s). • Develop and assist in rollout strategies for adequate, appropriate, and effective safety, health, and environmental, and regulatory training for associates. • Coordinate and track audits, assessments, and associated activities and corrective actions, to ensure compliance and continuous improvement. • Providing subject matter expertise to safety, health and environmental compliance, incident investigation, emergency preparedness and response, pollution prevention, product safety, and hazardous waste management and environmental compliance. • Develop hazardous materials strategy to ensure compliance. • Conduct or ensure that required periodic SHE/DOT inspections are carried out, monitored, acted upon, and documented. • Train and coach others as needed to conform with SHE/DOT deliverables (Audits, Follow Safety Rules, etc.) • Other duties/responsibilities as necessary.

Title: Quality Manager Location: United States Job type: Full Time Department: Care Operations Work type: Remote Job Description: At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 90% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study. We are looking for a Quality Manager to help us professionalize and scale our clinical and operational oversight. The Quality Manager will play a critical role in our success. Reporting to the VP of Patient Care, you will own the end-to-end quality strategy and be crucial in transitioning our QA from a decentralized, manual process into a high-fidelity, tech-enabled engine. You will ensure that every patient interaction is clinically sound, compliant, and compassionate. You’ll be responsible for building the rubrics of today while partnering with our Platform and AI teams to design the automated systems of tomorrow. You’ve hustled, you’ve audited, you’ve coached, and you love the intensity of a startup in high-growth mode. The salary range for this role is $100,000–$125,000 depending on geography and level of experience, plus equity and an annual bonus. You’re excited about this opportunity because you will... - Architect the QA Framework: Own the design and execution of standardized, milestone-based quality rubrics for our patient care team. - Partner with Data & Analytics: Collaborate closely with the Data team to correlate QA scores with key business outcomes (e.g., patient engagement, conversion, and NPS/CSAT), ensuring our quality standards are actually driving the results we want to see. - Centralize Oversight: Transition QA from a decentralized task performed by Patient Care Managers into a unified "source of truth" that ensures consistency across the organization. - Bridge the AI Roadmap: Partner directly with the Platform team as the Subject Matter Expert (SME) to design, tune, and validate our future AI QA system. - Drive Actionable Growth: Synthesize QA data into prioritized initiatives, partnering with L&D to create targeted coaching and remediation plans that improve patient outcomes. - Own Compliance & Risk: Ensure all patient-case documentation meets strict regulatory and contractual requirements, serving as the point owner for audit readiness. - Optimize Existing Tech: Maximize the utility of our current tools, ensuring automated flags are translated into meaningful operational changes. - Elevate Patient Experience: Review quality through a patient-centric lens, balancing operational efficiency with the empathy and tone required for world-class care. You bring a rich background in building Quality Assurance functions from the ground up in fast-scaling, high-stakes environments. We hope to see from you: - 5+ years of Quality Management or Audit experience, specifically within healthcare, telehealth, or high-growth technology companies. - Preferred: Prior experience in people management or team leadership, with the ability and desire to convert from an individual contributor to a people manager as the team scales. - Expertise in QA Methodologies: Deep understanding of rubric calibration, sampling logic (increasing our "n"), and performance coaching. - Analytical Rigor: Ability to work with data analysts to validate the relationship between quality behaviors and downstream outcome metrics (e.g., defect rates, CSAT, and time-to-remediation). - Tech-Savvy Strategy: Experience working with automated QA platforms and a strong interest in how AI and LLMs can be used to scale human oversight. - Clinical/Operational Fluency: The ability to translate complex technical or clinical workflows and regulatory requirements into simple, measurable quality standards. - Entrepreneurial and resourceful - we need people who can find creative ways to make a big impact quickly and without much direction. - Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment. - Passion for collaborating cross-functionally with Sales, Operations, Data, and Product teams to ideate, complete projects, and drive impactful results. Why you’ll love working with us... - We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future. - We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine. - We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same. - We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person. - We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities. - You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways. Other benefits: - Stock option plan - Flexible schedules and remote work - Chicago and San Francisco offices available - Self-managed vacation days, within reason - Paid parental leave - Health, vision, and dental insurance - 401K retirement plan About Carrum We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact. Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.

Role Description The Territory Manager - Fixed is a high-impact sales role responsible for generating profitable revenue through new customer acquisition and account growth within designated territories. This role is ideal for "hunters" who are motivated to develop new territories and drive business with Pro-Vigil’s industry-leading fixed surveillance solutions. - Achieve or exceed monthly, quarterly, and annual sales quotas established by Pro-Vigil. - Develop and implement a proactive sales strategy to identify, engage, and win new business opportunities in the fixed surveillance market. - Apply BANT (Budget, Authority, Need, and Timing) principles to qualify leads and assess opportunities aligned with Pro-Vigil’s target customer profile. - Maintain and manage a robust sales pipeline in Salesforce, ensuring all opportunities are effectively tracked and advanced. - Establish and nurture relationships with target accounts at all organizational levels, conducting on-site visits and solution-based presentations. - Articulate Pro-Vigil’s value proposition, delivering technical solutions that support clients in enhancing security, efficiency, and compliance. - Leverage LinkedIn and other intelligence tools for effective prospecting and outreach. - Negotiate and close sales and service agreements, securing profitable and long-term client relationships. - Stay informed about Pro-Vigil’s fixed surveillance solutions and the broader market to represent the company with credibility and professionalism. Qualifications - 2-5 years of sales experience; experience in service-based or SaaS sales is a plus. - Demonstrated track record of sales success and quota achievement. - Strong analytical skills to understand and address client needs effectively. - Proficient in applying BANT methodology for qualifying and prioritizing sales leads. - Excellent communication skills, with the ability to deliver tailored presentations. - Skilled in Salesforce CRM (preferred). - Ability to travel up to 50% within the assigned territory. - Bachelor’s degree preferred. Requirements - This is a remote, high-energy outside sales role that involves frequent travel to customer and prospect locations. Benefits - Competitive compensation. - Comprehensive benefits package (including medical, dental, vision, AD&D insurance, and 401k). - Extensive onboarding and training support. - Covered travel expenses. - A complete suite of communication tools (laptop, mobile phone, etc.).

Role Description Use of technology is critical to this role, in order to drive efficiencies in processes that support resource assignments for capacity planning, resource utilization and project forecasting. This role entails having five or more years of experience with third-party subcontracting, vendor management, resource onboarding and resource project staffing. Qualifications - Experience with resource management, supply & demand planning, third-party subcontracting and resource onboarding. - Experience in Resource Management and using resource scheduling tools. - MS Office product experience (Excel, Word, PowerPoint, Visio, SharePoint, OneDrive) required. - Experience of people management is preferred. - 5+ years of relevant work experience. Requirements - Attention to detail and ability to summarize for the intended audience. - Must have diplomacy, be policy-driven, capable of handling sensitive financial information, and able to conduct business with the highest levels of ethics and personal integrity. - Ability to prioritize, respond to competing internal/external customer needs in expedited fashion, commitment to follow through, diligent and customer service oriented. - Experience working in a remote, non-office environment is beneficial. Expectations - Work in accordance with corporate and organizational security policies and procedures. - Understand personal role in safeguarding corporate and client assets. - Take appropriate action to prevent and report any compromises of security within scope of position. Benefits - Competitive benefits that support our people with flexible medical, life insurance, and retirement options. - Encouragement for employees to give back to their communities through our volunteer programs. Company Description Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.