Providing mission-critical infrastructure solutions to create a more connected and sustainable future.
Experienced Critical Power Field Technician – UPS Field Engineer
Location
Ohio
Posted
13 days ago
Salary
$35K - $50K / year
Seniority
Senior
Job Description
Experienced Critical Power Field Technician – UPS Field Engineer
Pearce Services
• Install electrical equipment such as small rack-mounted UPS equipment, various-sized batteries, and UPS/Battery monitoring equipment. • Maintain Battery Cabinets and racks, Maintenance Bypass, Battery Monitoring Equipment, DC Systems, and other electrical equipment. • Periodic and lifecycle-driven performance of remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations. • Customer relationship building – Provide excellent customer service and upsell products. • Field troubleshooting calls from customers to a satisfactory resolution. • Quickly respond to critical situations. • Teach and mentor crew members on proper techniques for site work, troubleshooting, repair, and analyzing site data. • Isolate basic hardware, software, and interface malfunctions utilizing various test equipment on multiple products and technologies. • Specific duties may vary or evolve over time based on business and client needs.
Job Requirements
- Minimum of five (5) years serving in an OEM service environment in the critical power space -OR-
- Minimum of three (3) years serving in a third-party critical power field service or technical support role with a demonstrated progression in technical proficiency and capability.
- Prior military training in electronics or avionics (A School, AIT, etc.) preferred
- Good understanding of AC/DC electrical principles.
- Knowledge of test equipment operation, such as multi-meters, and battery test equipment
- Read and interpret electronics schematics with the ability to troubleshoot failures/faults to the component level.
- Understand and have experience enforcing compliance with FCC/FAA/EPA/OSHA regulations and standards.
- Outstanding work ethic, punctuality, trustworthiness, and reliability – you will set the pace as a senior UPS/ Critical Power Engineer.
- Good judgment with the ability to make timely and sound decisions within fast-paced changing priorities.
Benefits
- health and life insurance
- 401k with employer match
- paid time off
- tuition reimbursement
- professional development courses and training
- performance and referral bonuses
- production incentives
- tool/equipment and fuel stipends
- company vehicle
- per diem
- flexible spending accounts
- HSA option
- paid vacation
- paid holidays
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