• Customer Connection - You will be the introduction to the Consumer Cellular experience. • Building Value - Your role is what brings this to life. • Overcoming Objections – You know that when you hear objections, this is an opportunity to build trust and ask more questions. • Closing the Sales by Welcoming Customers to the Family – You’ll recognize the right time to close the sale and add a customer. • Integrity and Accuracy - Maintain accurate records using CXOne and other internal tools. • Being a Team Player – We win together!

• Customer Connection - You will be the introduction to the Consumer Cellular experience. • Building Value - You will be able to provide the best recommendations on products and services that fit both their budget and lifestyle. • Overcoming Objections – You are able to overcome objections by addressing concerns and highlighting why Consumer Cellular is the smart choice. • Closing the Sales by Welcoming Customers to the Family – You’ll recognize the right time to close the sale and add a customer. • Integrity and Accuracy - Maintain accurate records using CXOne and other internal tools. • Being a Team Player – We win together!

• Customer Connection - You will be the introduction to the Consumer Cellular experience. • Building Value - Provide the best recommendations on products and services. • Overcoming Objections – Build trust and address concerns. • Closing the Sales - Recognize the right time to close the sale. • Integrity and Accuracy - Maintain accurate records using internal tools. • Being a Team Player – Celebrate and respect each other’s strengths and differences.

• Prospect and develop relationships with small and medium-sized businesses. • Identify companies that may benefit from website improvements, SEO, AI-enhanced marketing strategies, and lead generation services. • Conduct outbound outreach through email, LinkedIn, calls, networking, and referrals. • Manage the sales process from prospecting and discovery calls through proposals and closing. • Qualify leads, schedule meetings, and maintain follow-up communication. • Track sales activity and pipeline progress using CRM systems. • Review prospective client websites and identify opportunities for website refreshes, SEO improvements, or new website development. • Conduct basic SEO and online visibility evaluations. • Explain how SEO, website optimization, local search strategies, and AI-powered marketing tools can improve traffic, leads, and conversions. • Present website findings and marketing recommendations in simple business terms. • Work closely with internal development and marketing teams to communicate client goals, website requirements, and project needs. • Develop outreach messaging, sales materials, proposals, and marketing presentations. • Support lead generation and brand visibility campaigns. • Stay informed on SEO, AI marketing trends, website technologies, and small business digital marketing strategies. • Collaborate with internal teams to refine messaging, services, and sales strategies.