Role Description Member Service Coordinators play a key role in delivering our advocacy services, serving as a trusted resource for members as they navigate their employer benefits. In this role, you will help individuals understand their coverage, resolve issues, and connect them with the care and resources they need—ensuring a seamless experience through phone, email, and chat interactions. In addition, Member Service Coordinators support participants throughout their company’s wellness program by answering questions and assisting with a variety of program-related needs. We are seeking candidates who are confident guiding individuals through benefit questions and delivering a high-touch, supportive level of service. This role is a great fit for individuals with experience in roles such as: - Receptionist - Scheduler - Insurance verification - Medical environment As well as those with strong customer service skills who are looking to make a meaningful impact. Schedule: - The standard work week for this position will be Monday through Friday, 8-5pm. Benefits - Most benefits start day 1 - Medical, Dental, Vision Insurance - Flex Spending or HSA - 401(k) with company match - Profit-Sharing/Defined Contribution (1-year waiting period) - PTO/Paid Holidays - Company-paid ST and LT Disability - Maternity Leave/Parental Leave - Subsidized Parking - Company-paid Term Life/Accidental Death Insurance Company Description Cottingham and Butler’s Health and Wellness division was created with the employer's needs and the participant's experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by: - Providing onsite biometric screenings - Engaging participants through technology and programming - Educating the participant with risk-specific targeted communications - Supporting positive behavior change through our Health Coaching and Condition Management programs Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

Role Description Member Service Coordinators play a key role in delivering our advocacy services, serving as a trusted resource for members as they navigate their employer benefits. In this role, you will help individuals understand their coverage, resolve issues, and connect them with the care and resources they need—ensuring a seamless experience through phone, email, and chat interactions. In addition, Member Service Coordinators support participants throughout their company’s wellness program by answering questions and assisting with a variety of program-related needs. We are seeking candidates who are confident guiding individuals through benefit questions and delivering a high-touch, supportive level of service. This role is a great fit for individuals with experience in roles such as: - Receptionist - Scheduler - Insurance verification - Medical environment Additionally, strong customer service skills are essential for those looking to make a meaningful impact. Schedule: The standard work week for this position will be Monday through Friday, 8-5pm. Qualifications - Experience in customer service roles - Strong communication skills - Ability to guide individuals through benefit questions Requirements - Experience as a receptionist, scheduler, insurance verification, or within a medical environment - Confidence in delivering a high-touch, supportive level of service Benefits - Most benefits start day 1 - Medical, Dental, Vision Insurance - Flex Spending or HSA - 401(k) with company match - Profit-Sharing/Defined Contribution (1-year waiting period) - PTO/Paid Holidays - Company-paid ST and LT Disability - Maternity Leave/Parental Leave - Subsidized Parking - Company-paid Term Life/Accidental Death Insurance Company Description Cottingham and Butler’s Health and Wellness division was created with the employer's needs and the participant's experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by: - Providing onsite biometric screenings - Engaging participants through technology and programming - Educating the participant with risk-specific targeted communications - Supporting positive behavior change through our Health Coaching and Condition Management programs Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

Role Description Chronic Care Staffing is seeking a compassionate and detail-oriented Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) to join our growing Virtual Staffing team. This fully remote opportunity allows you to make a meaningful impact on patient care while enjoying the flexibility of working from home in a supportive and collaborative environment. In this role, you will serve as a key point of contact for patients, helping monitor health progress, coordinate follow-up care, complete prior authorizations and referrals, and support physicians through accurate documentation and patient communication. This is an ideal opportunity for a motivated healthcare professional looking to grow within a modern virtual care environment. Responsibilities - Conduct outbound calls to patients regarding health status, follow-up care, and appointment preparation - Build positive relationships with patients while providing empathetic and professional communication - Assist with virtual patient intake and care coordination activities - Complete prior authorizations and referrals daily - Perform phone triage and escalate clinical concerns appropriately to physicians - Support physicians and healthcare teams with accurate documentation and patient updates - Accurately document patient progress, intake information, and follow-up activities within internal systems - Maintain efficiency and organization while managing high-volume communication throughout the day - Follow HIPAA guidelines and company compliance standards at all times - Work collaboratively with physicians and virtual care staff to ensure high-quality patient outcomes - Learn and adapt to virtual workflows and documentation systems - Take on additional responsibilities and leadership opportunities as you grow within the organization Qualifications - Active nationally recognized CMA or RMA certification - Previous experience working in a medical clinic environment - Ability to handle high-volume phone communication during an 8-hour shift - Strong communication and patient service skills - Reliable home office setup with: - Windows Pro operating system (Home edition not supported) - Intel i5 processor or newer - Must reside and work full-time within the United States Requirements - Experience in Primary Care, Internal Medicine, or specialty practices (Nice to Have) - Previous remote healthcare or virtual care coordination experience (Nice to Have) - Familiarity with EMR/EHR documentation systems (Nice to Have) - Strong multitasking and organizational skills (Nice to Have) Benefits - Competitive hourly pay - $60 monthly technology stipend - $500 quarterly bonus - Full benefits package - Company-paid life insurance - 9 paid holidays annually - PTO plan that increases with tenure: - 11 days in Year 1 - 16 days in Year 2 - Fully remote work opportunity - Career advancement and leadership growth opportunities

• Lead the end-to-end planning and execution of company events across Canada • Develop project plans, timelines, agendas, run-of-shows, and execution schedules • Coordinate all event logistics including venues, catering, accommodation, transportation, audiovisual requirements, signage, registration, and attendee communications • Manage onsite setup, execution, troubleshooting, and event breakdown • Ensure all events align with company branding, culture, and business objectives • Develop contingency plans and proactively resolve issues during live events • Source, negotiate, and manage vendors, venues, hotels, caterers, AV providers, decorators, and entertainment partners • Manage contracts, deposits, sponsorship deliverables, and payment schedules • Develop and manage event budgets while ensuring cost-effective execution • Track expenses and prepare post-event reporting and financial summaries • Work closely with leadership, marketing, sponsors, speakers, lenders, and external partners • Coordinate speaker schedules, presentations, travel arrangements, and VIP experiences • Ensure a polished and engaging attendee experience from registration through post-event follow-up • Support relationship-building initiatives that strengthen company culture and broker engagement • Assist with event communications including invitations, reminders, itineraries, and follow-up messaging • Maintain event calendars, planning documents, vendor databases, and reporting tools • Track attendance, feedback, and event performance metrics • Identify opportunities to improve event quality continuously and engagement