• Daily program/project management throughout the program life cycle. • Manage cross-functional resources, ensuring on-time delivery, meeting budgetary demands, and achievement of business goals. • Work with management to review, optimize and document effective solutions. • Proficient with Smartsheet and SharePoint tools to provide tracking, updates and advanced reporting. • Liaison between cross functional teams such as product development, IT, engineering, operations, data teams, etc. • Build program documentation such as Program Charter, Risk Log, Trackability Matrix, Status Reports, Project Plans, Budget/Forecast or KPI Dashboard. • Integrate business policies and governance processes into project planning. • Manage risks and issues and taking corrective measurements. • Identify, track and report program KPIs to assess impact. • Coordinate, manage and monitor workflow of the cross-functional teams. • Facilitate and lead project meetings and discussions with stakeholders at all levels.

• The Communications Project Manager is responsible for leading cross-functional communications project coordination and serving as the primary liaison between the Internal Communications team and internal partners across the organization. • This role is central to the team's ability to deliver complex, multi-stakeholder work — including the organization's digital workplace modernization initiative — on time and with clear accountability. • Reporting to the Director, Enterprise Communications, the Communications Project Manager will support communications project management, coordinate stakeholder listening efforts, develop a smarter communications metrics framework, and support governance for our digital workplace, so that these elements work together as a cohesive, data-informed, strategic communications system.

• Provide planning and leadership on projects and client integrations to both internal and external customers • Translate business requirements into technical requirements and solutions • Represent Rising in client meetings regarding new business initiatives and/or changes • Utilize statistical concepts and quantitative methods to develop baseline measures, identify root cause and reduce and/or eliminate internal/external failures • Proactively identify improvement opportunities • Provide guidance to both the client and internal project members for the utilization of best practices and workflows efficient for both parties • Demonstrate ability to quantify results in terms of cost savings and impact on key performance indicators • Formulate use cases, process flows and training material on projects and client integrations • Support the creation of and/or create test plans and training materials relevant to the project • Collaborate with resources to ensure all system design requirements adequately reflect the defined business processes and fully support all components of the functional business requirements • Will oversee the Implementation Team, while working directly with senior leadership and other department heads

• Lead and oversee a portfolio of complex IT projects and programs from initiation through delivery • Serve as the program lead for large, enterprise-wide initiatives with significant business impact • Define scope, timelines, milestones, and success criteria in partnership with stakeholders • Ensure projects are delivered on time, within scope, and within budget • Drive disciplined project execution using Agile, Waterfall, or hybrid methodologies • Identify and manage risks, issues, dependencies, and resource constraints • Implement mitigation strategies and ensure proactive problem-solving • Establish and maintain project plans, status reporting, and documentation • Partner with senior business and technology leaders to align on priorities and delivery expectations • Communicate effectively with stakeholders at all levels, including executive leadership • Lead governance forums, steering committees, and project reviews • Manage expectations and drive accountability across cross-functional teams • Lead, mentor, and develop project managers and project team members (as applicable) • Foster a culture of accountability, collaboration, and continuous improvement • Support resource planning and capacity management across projects • Develop and manage project budgets, forecasts, and financial tracking • Ensure efficient allocation of resources across competing priorities • Provide transparency into project financials and performance • Promote best practices, standards, and tools for project management • Contribute to the evolution of project governance and delivery frameworks • Drive continuous improvement in delivery processes and outcomes