• Serve as the primary point of contact for assigned Nextech clients • Monitor and analyze key performance indicators (KPIs) • Develop and execute action plans to improve financial outcomes for clients • Investigate and resolve client issues related to claims and payments

• Lead, mentor, and develop a high-performing team of RCM Account Managers, fostering a client-focused culture of collaboration, accountability, and continuous improvement. • Partner with the VP and General Manager of Physician RCM on staffing evaluations, talent development, and succession planning. • Supervise cross-functional onshore and offshore teams responsible for all aspects of the revenue cycle, ensuring alignment and excellence across operations, analytics, billing, coding, and compliance functions. • Serve as the executive liaison for C-suite and board-level stakeholders across top-tier accounts, ensuring expectations are exceeded through proactive engagement and strategic guidance. • Lead strategic business review meetings and planning sessions for high-value clients in partnership with account managers and internal leadership. • Collaborate directly with clients to optimize workflows, identify improvement opportunities, and ensure seamless delivery of services aligned with their evolving needs. • Develop and maintain KPIs, performance metrics, and reporting structures to track service delivery, client satisfaction, and team performance. • Analyze performance trends, financial data, and client feedback to inform strategic decisions and drive continuous improvement. • Monitor staff performance trends, provide coaching, and implement quality assurance initiatives to maintain best-in-class service standards. • Drive account growth and retention by identifying opportunities for new services or expanded partnerships. • Support contract renewals, pricing discussions, and proposal development for strategic accounts. • Proactively address risk areas and implement retention strategies for at-risk clients. • Maintain strong internal communication across departments to ensure alignment and promote knowledge sharing. • Collaborate with Nextech leadership to report on KPIs, recommend system enhancements, and address challenges or successes within the program. • Ensure compliance with all applicable government regulations and industry standards. • Lead or participate in special projects and perform additional duties as needed to support evolving business priorities.

• Neuakquisition, Betreuung und Beratung von mittelständischen Unternehmen • Ausarbeitung individueller Leasing- und Finanzierungsangebote (inklusive Kalkulation und Votierung) • Beobachtung und Analyse des Marktes zur Identifizierung und Evaluierung künftiger Kundenanforderungen • Präsentation unseres Unternehmens auf regionalen und überregionalen Veranstaltungen

About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role Abridge is seeking an Enterprise Development Associate – Strategic Accounts to help generate new business with Strategic Accounts by creating market awareness, identifying potential clients, and qualifying leads through inbound and outbound channels. The Enterprise Development Associate – Strategic Accounts’s primary responsibility is to turn leads into qualified opportunities by partnering with marketing and sales to execute lead-generation phone and email campaigns. This role will develop relationships with prospects and act as the initial point of contact, and provide presentations to relevant stakeholders within the account. What You’ll Do - Follow up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects. - Conduct initial qualification calls and meetings with potential customers to understand their needs and how our solution may benefit them. - Develop email campaigns, and use other social mediums, such as LinkedIn, to educate the value of our solution to prospects. - Research target leads and personas and create an analysis of the prospect before handing them off to Sales Directors. - Refine your sales skills, and quickly learn about our product offering to effectively communicate the value proposition of our solutions and overcome objections and competitive questions. - Maintain detailed and updated documentation and lead management activity using Salesforce and other tools. - Consistently achieve qualified opportunity quotas, lead conversion goals and key performance indicators (KPIs). Who You Are - You have a passion for the healthcare sector and understand the unique challenges it faces. - You are a self-starter, motivated to reach and exceed your goals. - You have great communication skills and can relate to individuals at all levels within an organization. - You're not afraid to take risks and think outside the box to come up with new strategies for reaching potential clients and engaging with potential clients. - You are a team player and can collaborate effectively with a diverse range of stakeholders. - You have a keen interest in technology, specifically Healthcare Technology and AI, and can quickly learn and articulate the benefits of new solutions What You’ll Bring - Bachelor's degree in communications, business, marketing or related degree field - 1-2 years of experience working in healthcare and/or health-tech - 3-5 years of experience in business development or full-cycle sales in a fast-paced start-up environment - Experience using Hubspot, Salesforce, Definitive Healthcare, and Google Workspace - Polished and engaging communication skills, both written and verbal - Strong problem solving skills with the ability to overcome objections and think on your feet - Strong planning and organizational skills, familiarity with data analysis - Flexible and adaptable with an ability to receive and learn from feedback - Strong grit to stick with things until finished, even in the face of adversity, with an ability to bounce back from failure or disappointment - Business acumen and customer orientation: exhibits knowledge of products and customer profiles through proactive research - Collaborative and team-oriented mindset Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.