Role Description As a PT Payroll Specialist, you will own the accuracy, compliance, and reliability of Carrot's payroll operations across a complex, multi-state, and international environment. This is not a background administrative role. It is a high-ownership position that sits at the center of how Carrot takes care of its people. You will ensure employees are paid correctly and on time — every time — while navigating the complexity of 40+ states, international employer-of-record partnerships, and a fast-moving, high-growth business. You will manage day-to-day payroll operations end-to-end and partner closely with People Operations, Total Rewards, and Finance to deliver a reliable, employee-friendly payroll experience. You will also serve as a trusted resource for employees and managers navigating complex pay questions, bringing both technical expertise and genuine care to every interaction. The right person will bring deep payroll expertise, sharp attention to detail, strong cross-functional instincts, and the ability to manage competing priorities with consistency and calm — all within a part-time schedule of 20–25 hours per week. Qualifications - 5+ years of hands-on payroll experience in a multistate environment, ideally across 40+ states, including full-cycle processing and reconciliations. - Experience managing international payroll in partnership with EOR providers. - Proficiency in ADP Workforce Now (WFN); experience with additional HRIS platforms is a plus. - Advanced Excel and Google Sheets skills, including working with large datasets for reconciliation and reporting. - Working knowledge of wage and hour, tax, and garnishment rules at the federal, state, and local levels. - Strong attention to detail and accuracy with numeric data, and a demonstrated ability to identify and resolve discrepancies. - Strong communication and customer service skills, with the ability to handle sensitive employee questions with discretion and empathy. - The ability to manage priorities effectively within a part-time schedule and maintain consistent availability during core payroll processing windows. Requirements - Own end-to-end payroll processing for assigned populations, including semi-monthly payroll for exempt employees and bi-weekly payroll for nonexempt employees across 40+ states in ADP Workforce Now. - Manage international payroll in partnership with employer-of-record (EOR) providers, and coordinate regular and off-cycle runs with Finance and vendors. - Administer time and attendance processes, ensuring accurate time capture, approvals, and imports into payroll systems, and partnering with leaders on timely corrections and policy adherence. - Manage garnishments, taxes, and other statutory requirements, ensuring timely calculations, filings, and remittances in collaboration with vendors and agencies. - Own multistate tax registrations and filings, including new state tax account setup, and ensure adherence to state, federal, and local payroll tax laws; reconcile and prepare W-2s and manage quarterly and year-end tax filings. - Process payroll changes related to leaves, retroactive pay, and expense reporting inputs, ensuring proper taxation and accounting treatment. - Provide tier 2 payroll support to employees and managers for complex pay questions, escalations, and issue resolution — documenting root causes and driving improvements to prevent recurrence. - Partner with Total Rewards on benefit deductions, 401(k) contributions, and Fidelity funding, bonuses, and equity activity, and serve as a key stakeholder in annual cycles including merit, bonus, and open enrollment. - Perform regular reconciliations and audits to ensure data integrity and support close processes. - Maintain and continuously improve process documentation and controls to support compliance and business continuity. Benefits - A high-trust, high-ownership culture where contributors are empowered to make a real impact. - A mission-driven business with meaningful market demand and real-world impact. - Flexible Time-Off — with an active commitment to healthy time-off habits and genuine recharging. - A modern, flexible work environment designed to support productivity, collaboration, and balance. - The opportunity to help expand access to care for people navigating fertility, family-forming, and hormonal health journeys. Interview Process We take hiring seriously and believe a structured, transparent process helps both sides make the right decision. For this role, you can expect: - Intro Call with Recruiting — 30 minutes - Hiring Manager Interview — 45 minutes - Cross-functional Panel — 45 minutes Throughout the process, we will share context on the team, expectations, and what success looks like. We encourage candidates to use each step to evaluate whether Carrot and this role are the right fit for their experience, working style, and goals. Compensation Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work. The starting base salary for this position will range from $42.00/hr - to $44.00/hr. Actual compensation may vary from the posted hourly rate depending on your confirmed job-related skills and experience.

• Supervise, mentor, and develop a Philippines-based payroll team. You are building a high-performance function from the ground up — hiring, structuring, and coaching are central to this role. • Manage the full payroll lifecycle across 15+ US states, serving as the final escalation point for complex tax and systems issues. • Lead withholding, filing, and reconciliation across all state jurisdictions, including SUTA/FUTA, FICA, and local tax nexus management. • Serve as Subject Matter Expert for ADP Workforce Now (or equivalent platform), ensuring system integrity, integration, and continuous optimization. • Manage registration of new state tax IDs and oversee all compliance obligations across a growing US footprint. • Lead responses to all federal and state tax notices, garnishments, and year-end reconciliations including W-2/W-3 processing. • Deliver accurate, timely payroll and compliance reporting to the C-suite, including 401(k) contributions, audit status, and trend analysis. • Drive the shift from manual, reactive payroll processing to automated, scalable, and audit-ready operations.

• Own payroll operations across EMEA, ensuring seamless delivery through our trusted payroll partner network • Act as the senior point of accountability for payroll quality, accuracy, compliance, and employee experience • Build and maintain strong, collaborative relationships with payroll partners, setting clear expectations and driving consistently high performance • Lead and develop a team of Delivery Managers and payroll professionals across multiple locations, ensuring strong leadership, accountability, and execution • Act as the senior escalation point for complex or high-impact payroll issues, ensuring swift resolution and the implementation of preventative controls • Navigate complexity across multiple jurisdictions, proactively identifying and mitigating operational and compliance risks • Use data, insight, and performance metrics to monitor outcomes, strengthen controls, and drive continuous improvement • Drive standardisation and operational excellence across a diverse regional landscape, balancing consistency with local requirements • Collaborate closely with internal stakeholders (including Finance, Contracts, and Payments) and external partners to ensure fully aligned payroll delivery • Champion strategic initiatives that improve efficiency, service quality, and the overall employee and client experience • Develop leadership capability within your team, fostering a culture of ownership, growth, and collaboration

• Team Leadership: Supervise, mentor, and develop a Philippines-based payroll team. You are building a high-performance function from the ground up — hiring, structuring, and coaching are central to this role. • End-to-End Payroll Oversight: Manage the full payroll lifecycle across 15+ US states, serving as the final escalation point for complex tax and systems issues. • Multi-State Tax Compliance: Lead withholding, filing, and reconciliation across all state jurisdictions, including SUTA/FUTA, FICA, and local tax nexus management. • Payroll Systems Ownership: Serve as Subject Matter Expert for ADP Workforce Now (or equivalent platform), ensuring system integrity, integration, and continuous optimization. • Tax Registration & Filings: Manage registration of new state tax IDs and oversee all compliance obligations across a growing US footprint. • Audit & Notice Management: Lead responses to all federal and state tax notices, garnishments, and year-end reconciliations including W-2/W-3 processing. • Executive Reporting: Deliver accurate, timely payroll and compliance reporting to the C-suite, including 401(k) contributions, audit status, and trend analysis. • Process Improvement: Drive the shift from manual, reactive payroll processing to automated, scalable, and audit-ready operations.