• Assist with day-to-day executive operations and administrative tasks • Coordinate meetings, schedules, reminders, and appointments • Research and organize business-related tasks and opportunities • Support with company setup processes, documentation, and coordination with external partners • Communicate with lawyers, vendors, service providers, and external contacts • Handle personal operational tasks such as insurance coordination, bookings, travel research, event research, and scheduling • Conduct online research and present organized findings • Help streamline workflows and improve operational efficiency • Support cross-functional tasks across different departments when needed

• Provide comprehensive operational support, including calendar management, email handling, and appointment scheduling with meticulous follow-up. • Serve as a primary point of contact for customer service inquiries, ensuring all interactions are professional, clear, and timely. • Maintain the organization of digital files, records, and daily task lists to ensure nothing falls through the cracks. • Assist in internal workflows with a sharp eye for detail, upholding our standards of professionalism in every task. • Anticipate client needs and streamline communications to enhance overall efficiency.

Title: Medical Secretary Location: Cincinnati, OH, United States Job Description: Join Our Cardiology Team at TriHealth! We&rsquo;re looking for a Medical Secretary who is not only detail-oriented and experienced in medical office operations, but also a team player who is committed to excellence, responsible, and ready to serve others with compassion and professionalism. This part-time role supports the Cardiology Department by coordinating patient care and administrative tasks, including scheduling, transcription, insurance authorizations, and database management. Supports cardiac testing operations by assisting with direct patient care, programming Holter monitors, and performing EKGs. If you thrive in a collaborative environment and take pride in supporting both patients and clinical teams, we&rsquo;d love to hear from you! Take the next step in your career&mdash;apply today and become a valued part of a team that&rsquo;s making a difference in cardiac care every day. Primary Location: This role is primarily based at our Kenwood location at 8240 Northcreek Drive, Cincinnati, OH 45236. However, occasional coverage at other TriHealth sites may be required, so candidates should be comfortable working at alternate locations as needed. Work Hours: - Part time, 40 hours biweekly - Day shift from 7:30 AM to 4 PM (3 days one week and 2 days the following one) - No weekends or holidays Incentives & Benefits: We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. Job Requirements: - Education: High School Diploma or GED (Required) - Experience: 3&ndash;4 years in a related medical or administrative field (Required) - Experience involving direct patient care preferred. - Skills & Competencies: Typing speed of 40 words per minute, proficiency in Microsoft Word and Excel, strong filing and organizational skills, knowledge of medical terminology, and experience with insurance authorizations. Job Overview: This is a full-time position that reports directly to the Office Coordinator / Director. This position is responsible for the coordination/secretarial support of the Program. This would include transcription, scheduling appointments, verifying and getting authorization from insurance for therapies, maintenance of the program database, correspondence to physicians, insurance companies, as well as registering the patient for therapy. Will provide statistical data/reports regarding the program. This position may also be called upon to assist the management team with preparation for surveys performed by CARF, JCAHO, Medicare, or other accrediting officials. This position designs and typesets forms utilized by the program as well as other rehabilitation programs, as assigned. May be called upon to provide backup coverage for any clerical positions. Other duties as assigned. Job Responsibilities: - Answers all phone calls courteously and promptly; resolves issues and assists in problem resolution - Assists with filing, transcription, and other duties as needed; may support additional typing requests from other departments - Demonstrates effective time management and utilizes free time productively; minimal use of personal calls - Serves as receptionist at the front desk, greeting all individuals in a Service Excellence manner; ensures paperwork is completed appropriately and facilitates customers to the proper destination - Supports cardiac testing operations by assisting with direct patient care, programming Holter monitors, and performing EKGs as part of routine responsibilities - Seeks ways to improve efficiency; may need to take additional computer classes; proficient in handling multiple schedules and Meditech changes Working Conditions: Climbing - Rarely Continuous Learning - Hearing: Conversation - Occasionally Hearing: Other Sounds - Frequently Kneeling - Occasionally Lifting 50+ Lbs. - Rarely Lifting <50 Lbs. - Occasionally Pulling - Rarely Pushing - Occasionally Reading - Rarely Sitting - Consistently Standing - Rarely Stooping - Occasionally Talking - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... &bull; Welcome everyone by making eye contact, greeting with a smile, and saying "hello" &bull; Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist &bull; Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... &bull; Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met &bull; Offer patients and guests priority when waiting (lines, elevators) &bull; Work on improving quality, safety, and service Respect: ALWAYS... &bull; Respect cultural and spiritual differences and honor individual preferences. &bull; Respect everyone's opinion and contribution, regardless of title/role. &bull; Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... &bull; Value the time of others by striving to be on time, prepared and actively participating. &bull; Pick up trash, ensuring the physical environment is clean and safe. &bull; Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... &bull; Acknowledge wins and frequently thank team members and others for contributions. &bull; Show courtesy and compassion with customers, team members and the community Job keywords: Clinic Office Assistant, Medical Office Specialist, Physician Office Specialist, Medical Assistant About Us Careers at TriHealth are diverse. From clinical to administrative, sales to service, our team members contribute skills that are as varied as the services we offer and the people we serve. As an employer, TriHealth demonstrates the organization's values by offering comprehensive benefits packages, competitive wages, and milestone recognition. Explore our career options to help you determine the type of job best for you as well as help narrow your search within our website. We look forward to you joining the TriHealth family! Job Identification309465 Job CategoryAdministrative Job SchedulePart time Locations 8260 Northcreek Dr, Cincinnati, OH, 45236, US Regular or TemporaryRegular ShiftDay

• Manage patient scheduling, appointment confirmations, and calendar coordination. • Respond to emails, messages, and phone inquiries professionally and promptly. • Assist with administrative tasks including data entry, documentation, and record management. • Support insurance verification and patient intake processes when required. • Maintain accurate patient records and ensure confidentiality standards are followed. • Coordinate with therapists and office staff to streamline workflows and daily operations. • Provide excellent customer support to patients before, during, and after appointments. • Assist with follow-ups, reminders, and general office organization tasks.