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Impact BPO

Personalized BPO Solutions for your Unique Needs

Virtual Assistant, US-Based Clients

Executive AssistantExecutive AssistantFull TimeRemoteJuniorTeam 51-200Since 2004H1B No SponsorCompany SiteLinkedIn

Location

Honduras

Posted

17 days ago

Salary

0

Seniority

Junior

1 yr expEnglish

Job Description

Virtual Assistant, US-Based Clients

Impact BPO

• Provide comprehensive operational support, including calendar management, email handling, and appointment scheduling with meticulous follow-up. • Serve as a primary point of contact for customer service inquiries, ensuring all interactions are professional, clear, and timely. • Maintain the organization of digital files, records, and daily task lists to ensure nothing falls through the cracks. • Assist in internal workflows with a sharp eye for detail, upholding our standards of professionalism in every task. • Anticipate client needs and streamline communications to enhance overall efficiency.

Job Requirements

  • 1–2 years of proven experience as a Virtual Assistant, Administrative Assistant, or Customer Service Representative is required.
  • C2 / Near-native English proficiency (written and verbal) is mandatory for seamless communication with US stakeholders.
  • Previous experience working directly with US-based clients is essential.
  • While we are open to all VA backgrounds, additional experience in Medical, Legal, or Real Estate industries is highly valued.
  • Strong organizational and multitasking abilities, with proficiency in CRM/EHR systems or project management tools.
  • Must have a reliable high-speed internet connection, a professional work ethic, and a dedicated workspace.
  • Immediate availability to work regular US office hours.

Benefits

  • A professional and supportive remote work environment.
  • The opportunity to work with diverse industries and high-level US clients.
  • A role where your organizational skills directly impact the success of the business.

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