Pacifica Continental is a global recruitment and talent-solutions firm dedicated to partnering with organizations and professionals to find and retain top talent nationwide. Throug
Key Account Manager
Location
Texas + 3 moreAll locations: Texas | Arizona | CH | Mexico
Posted
23 days ago
Salary
0
Seniority
Lead
Job Description
Key Account Manager
Pacifica Continental
Title: Key Account Manager - San Antonio Location: San Antonio, TX Job Description: Hiring: Key Account Manager – B2B Industrial Sales (USA-Based) Locations: San Antonio, Austin, El Paso (TX), Phoenix (AZ) Remote role with frequent regional travel Region covered: Southwest USA + occasional East Coast trips We’re looking for a high-energy B2B sales professional with experience managing industrial accounts, ideally in raw materials or technical products. You’ll lead client acquisition and relationship management with key decision-makers, owning the full commercial cycle. Must-Haves: - 3+ years in B2B industrial sales - Strong presence and communication with C-level stakeholders - Advanced/native English + conversational Spanish - Comfortable with frequent travel across assigned territory - Analytical skills for proposals, quotes, and CRM follow-up Main Responsibilities: - Manage and grow key accounts in the U.S. - Conduct monthly prospecting trips and client visits - Hit regional sales quotas and performance KPIs - Build long-term strategic relationships Why This Role? - Uncapped commissions - High-demand product with repeat sales - Fast-growth environment with autonomy - Opportunity to build your own territory from scratch Ideal for professionals based in Austin, San Antonio, El Paso, Phoenix, or Juárez (working in the U.S.).
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Role Description The National Accounts Coordinator is responsible for being the primary interface with the National Account customers, under the direction of National Accounts Team Lead. - Act as the primary interface with national account customers. - Attend and prepare for weekly meetings with Account Coordinator Lead. - Participate in training designed to improve industry knowledge and overall skills required of the position. - Lead the on-boarding process for a new national account customer. - Audit and validate that national account customer administrative needs are being met. - Assist in scheduling and assigning work orders and service requests to appropriate office and or partner. Follow up to make sure work is completed in a timely manner to customers’ satisfaction. - Assist in processing invoices to customers and assist the district Service Administrators in following-up on service requests for national account customers. - Review and follow up on additional repair quotes and proposals. - Maintain the internal tracking system and any third party system utilized by the national account customer. - Work directly with service office to make sure national account customers questions are being answered. - Support the sales efforts of the national account managers. - Other duties may be assigned. Qualifications - High School diploma/GED, required. - Associate’s and/or bachelor’s degree, preferred. - 1+ years of relevant experience, required. - Must have the ability to effectively read, write and communicate in English with employees, customers, and board of directors. - Ability to operate a computer and use Microsoft Office, required. - Valid driver’s license with acceptable driving record, required. - Must be able to comply with Summit’s Drug and Alcohol policy and Background screening requirements. Requirements - Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties. - While performing the duties of this job, the employee is required to sit and stand for long periods. - Employee will occasionally be required to drive, bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, reach above and below shoulders, stoop, and twist. - Employee will consistently be required to work indoors in an office or remote setting, work alone and with others. - Employee will occasionally be required to wear appropriate personal protective equipment, as required by company safety policies. - Employee will rarely be required to travel. Benefits - Paid Vacation and Holidays - Medical Insurance - Dental Insurance - Vision Insurance - 401(k) Plan with Company Match - Flexible Spending Accounts - Long-Term Disability – Employer Paid - Short-Term Disability – Employer Paid - Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity - Life Insurance for Team Members and Dependents - Employee Assistance Program - Employee Referral Program
• Ensure that assigned territory meets sales, gross profit, and unit goals • Build account relationships beyond the buying level • Coordinate customer visits to provide technical information and product demonstrations • Attend local vendor shows and company sponsored trade shows • Implement account action plans and improve current account sales & support programs • Act as a resource for colleagues which may include coaching, mentoring, and training
Title: Key Account Specialist, West Location: Remote Job Description: About APPLIED Adhesives: We have you covered. Nobody knows more about adhesives than APPLIED Adhesives. We are passionate about solving complex challenges with innovative adhesive products and offerings. APPLIED is the industry leader in helping manage costs, reduce waste, and make entire operations run more efficiently. From adhesives, equipment, parts, and service, we have you covered. With world-class adhesive products, equipment, and parts along with visionary leadership, unparalleled expertise, and an agile, responsive service team, we’re not happy simply staying put. Every day, we leverage our technical expertise and passion for problem solving for the benefit of our customers and the future of our company. We have countless victories that we could celebrate, but we’re more interested in looking forward than back. We’ve collected the talent and skills to continue innovating new product solutions and applications in emerging industries. We have the fortitude to not only accept challenges, but to seek them out. And we have the confidence and determination to become the most sought-after adhesive solutions partner. Come join us! The Role: The Key Account Specialist, West is responsible for full-plant level account management and execution across assigned Key Account facilities. This person serves as the primary field-based account owner for all assigned facilities, managing day to day relationships, technical support, service coordination, and execution of growth initiatives. Working in close partnership with our Key Account Manager, the Key Account Specialist executes national account strategies at the plant level while ensuring Applied Adhesives delivers superior responsiveness, technical value, and service consistency. This is a remote role, but you must live on the West Coast of the U.S. to be considered for this role. 50% - 75% travel is required. Key Responsibilities: - Serve as the primary Applied Adhesives contact for assigned Key Account facilities. - Own day-to-day customer relationships with plant management, engineering, maintenance, and operations. - Conduct regular onsite visits to understand applications, production needs, and operational challenges. - Ensure consistent customer experience, responsiveness, and satisfaction at the facility level. - Lead adhesive trials, line startups, conversions, and optimization initiatives. - Diagnose bonding, application, or process issues and drive corrective actions. - Optimize adhesive usage, application methods, and total cost performance. - Coordinate internal technical resources and supplier support as needed. - Identify and develop plant level opportunities for new adhesives, technologies, and process improvements. - Build and manage a facility level opportunity pipeline. - Partner with the Key Account Manager on pricing strategy, approvals, and expansion planning. - Support expansion into new lines, applications, or facilities within assigned accounts. - Monitor competitive activity and communicate insights to account leadership. - Coordinate equipment installs, service calls, training, and technical support. - Manage plant level projects from planning through execution and follow up. - Partner with operations, supply chain, and service teams to resolve issues efficiently. - Ensure commitments to the customer are executed accurately and on time. - Execute national and strategic account plans at the plant level. - Participate in joint customer visits, trials, and account reviews as required. - Provide plant level insights to support forecasting, planning, and QBRs. - Maintain strong alignment with the Key Account Manager and Director of Sales – Key Accounts. You Are Ideal for This Role If You Are: - A strong plant level relationship builder. - Technically curious, hands-on mindset. - Organized, execution focused account manager. - Commercially aware and disciplined. - Highly responsive and customer focused. - Comfortable operating independently with clear strategic alignment. Physical Requirements: - Must be able to remain in a stationary position. - Constantly operates a computer and other office productivity machinery. - Able to communicate information and ideas so others will understand. Experience and Qualifications: - Associate's degree required. Bachelor’s degree preferred. - 3–7+ years of experience in adhesives, industrial sales, manufacturing, or application engineering required. - Bilingual in English and Spanish highly preferred. - Strong troubleshooting and problem-solving skills required. - Experience working in manufacturing or plant environments required. - Must have strong technical aptitude and understanding. - Must have ability and willingness to travel regularly to customer facilities. - Experience with hot melt, water based, pressure sensitive, or reactive adhesives preferred. - Packaging, food & beverage, converting, or assembly industry experience preferred. - Familiarity with adhesive application equipment preferred. Why Work for Us: - Medical, Dental and Vision Benefits - 401k Match - Flexible and Team-Oriented work environment - Generous PTO policy - Tuition Reimbursement - Employee Assistance Program - Career and talent development opportunities as well as opportunities for personal growth Leading with Integrity, Collaboration, and Passion In today’s dynamic business landscape, these core values serve as the compass guiding our actions and decisions. Whether it’s demonstrating leadership, fostering collaboration, igniting passion, upholding integrity, or maintaining a relentless customer focus, these principles shape our mission, vison and values, and drive our commitment to excellence. Our Core Values: Leadership We are the leaders we wish to follow at work and in our communities. Collaborative One team delivering exceptional value and service. Passion We enthusiastically pursue excellence. Integrity We choose to be ethical and trustworthy. Relentless Customer Focus Our customers are at the heart of everything we do. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical work is in a climate-controlled environment requiring regular use of computer and electronic equipment. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Title: Key Account Specialist, Upper Midwest Location: Wisconsin, Illinois, or Indiana Remote Job Description: We have you covered. Nobody knows more about adhesives than APPLIED Adhesives. We are passionate about solving complex challenges with innovative adhesive products and offerings. APPLIED is the industry leader in helping manage costs, reduce waste, and make entire operations run more efficiently. From adhesives, equipment, parts, and service, we have you covered. With world-class adhesive products, equipment, and parts along with visionary leadership, unparalleled expertise, and an agile, responsive service team, we’re not happy simply staying put. Every day, we leverage our technical expertise and passion for problem solving for the benefit of our customers and the future of our company. We have countless victories that we could celebrate, but we’re more interested in looking forward than back. We’ve collected the talent and skills to continue innovating new product solutions and applications in emerging industries. We have the fortitude to not only accept challenges, but to seek them out. And we have the confidence and determination to become the most sought-after adhesive solutions partner. The Role: The Key Account Specialist, Upper Midwest is responsible for full-plant level account management and execution across assigned Key Account facilities. This person serves as the primary field-based account owner for all assigned facilities, managing day to day relationships, technical support, service coordination, and execution of growth initiatives. Working in close partnership with our Key Account Manager, the Key Account Specialist executes national account strategies at the plant level while ensuring Applied Adhesives delivers superior responsiveness, technical value, and service consistency. This is a remote role, but you must live in Wisconsin, Illinois, or Indiana to be considered for this role. 50% - 75% travel is required. Key Responsibilities: - Serve as the primary Applied Adhesives contact for assigned Key Account facilities. - Own day-to-day customer relationships with plant management, engineering, maintenance, and operations. - Conduct regular onsite visits to understand applications, production needs, and operational challenges. - Ensure consistent customer experience, responsiveness, and satisfaction at the facility level. - Lead adhesive trials, line startups, conversions, and optimization initiatives. - Diagnose bonding, application, or process issues and drive corrective actions. - Optimize adhesive usage, application methods, and total cost performance. - Coordinate internal technical resources and supplier support as needed. - Identify and develop plant level opportunities for new adhesives, technologies, and process improvements. - Build and manage a facility level opportunity pipeline. - Partner with the Key Account Manager on pricing strategy, approvals, and expansion planning. - Support expansion into new lines, applications, or facilities within assigned accounts. - Monitor competitive activity and communicate insights to account leadership. - Coordinate equipment installs, service calls, training, and technical support. - Manage plant level projects from planning through execution and follow up. - Partner with operations, supply chain, and service teams to resolve issues efficiently. - Ensure commitments to the customer are executed accurately and on time. - Execute national and strategic account plans at the plant level. - Participate in joint customer visits, trials, and account reviews as required. - Provide plant level insights to support forecasting, planning, and QBRs. - Maintain strong alignment with the Key Account Manager and Director of Sales – Key Accounts. You Are Ideal for This Role If You Are: - A strong plant level relationship builder. - Technically curious, hands-on mindset. - Organized, execution focused account manager. - Commercially aware and disciplined. - Highly responsive and customer focused. - Comfortable operating independently with clear strategic alignment. Physical Requirements: - Must be able to remain in a stationary position. - Constantly operates a computer and other office productivity machinery. - Able to communicate information and ideas so others will understand. Experience and Qualifications: - Associate's degree required. Bachelor’s degree preferred. - 3–7+ years of experience in adhesives, industrial sales, manufacturing, or application engineering required. - Strong troubleshooting and problem-solving skills required. - Experience working in manufacturing or plant environments required. - Must have strong technical aptitude and understanding. - Must have ability and willingness to travel regularly to customer facilities. - Experience with hot melt, water based, pressure sensitive, or reactive adhesives preferred. - Packaging, food & beverage, converting, or assembly industry experience preferred. - Familiarity with adhesive application equipment preferred. Why Work for Us: - Medical, Dental and Vision Benefits - 401k Match - Flexible and Team-Oriented work environment - Generous PTO policy - Tuition Reimbursement - Employee Assistance Program - Career and talent development opportunities as well as opportunities for personal growth Leading with Integrity, Collaboration, and Passion In today’s dynamic business landscape, these core values serve as the compass guiding our actions and decisions. Whether it’s demonstrating leadership, fostering collaboration, igniting passion, upholding integrity, or maintaining a relentless customer focus, these principles shape our mission, vison and values, and drive our commitment to excellence.
