APPLIED Adhesives

Title: Director, Digital Marketing & Ecommerce Growth Location: Remote Job Description: About APPLIED Adhesives: We have you covered. Nobody knows more about adhesives than APPLIED Adhesives. We are passionate about solving complex challenges with innovative adhesive products and offerings. APPLIED is the industry leader in helping manage costs, reduce waste, and make entire operations run more efficiently. From adhesives, equipment, parts, and service, we have you covered. With world-class adhesive products, equipment, and parts along with visionary leadership, unparalleled expertise, and an agile, responsive service team, we’re not happy simply staying put. Every day, we leverage our technical expertise and passion for problem solving for the benefit of our customers and the future of our company. We have countless victories that we could celebrate, but we’re more interested in looking forward than back. We’ve collected the talent and skills to continue innovating new product solutions and applications in emerging industries. We have the fortitude to not only accept challenges, but to seek them out. And we have the confidence and determination to become the most sought-after adhesive solutions partner. Come join us! The Role: The Director of Digital Marketing & eCommerce owns the company’s digital growth engine, including demand generation, website platform performance, digital customer experience, and driving revenue scalability. This position will report to the Vice President, Marketing at APPLIED Adhesives. This is a hands-on leadership role responsible for measurable outcomes across lead generation and sales-assisted digital funnels, partnering closely with Sales, Product Management, Pricing team, Business Development, Customer Service, and IT. This position will be intensely interesting to an individual who wants to be a part of a transformative and high-performing team tasked to drive significant market share growth. This is a remote role, but you must currently live in the U.S. to be considered. Key Responsibilities: - Own and execute end-to-end digital strategy aligned to revenue goals. - Lead SEO/SEM, paid media, email, retargeting, and CRO. - Build segment-specific, repeatable digital programs. - Own Shopify roadmap, UX/UI, CRO, and site performance. - Lead direction for catalogs, collections, merchandising, and technical content. - Drive B2B and hybrid buying experiences. - Develop cohesive strategy to integrate all platforms. - Expand Martech stack strategy to drive growth (Shopify, CRM, analytics, automation). - Ensure clean lead flow, attribution, and reporting. - Build dashboards tied to pipeline and revenue. - Develop roadmap to fully integrated product marketing portfolio across corporate brand assets. - Enable Sales through digital tools and workflows. - Support channel and distributor-friendly models. - Lead internal teams and external partners. - Manage budgets with ROI accountability. - Ability to educate and upskill teams on practical AI use cases without over-engineering or hype. - Establishes guardrails and best practices for AI-assisted content, analytics, and automation to protect brand voice and customer trust. - Leads change management as AI tools reshape workflows, roles, and productivity expectations. You Are Ideal for This Role If You: - Are a collaborative and strategic thinker with the ability to influence at all levels. - Have had proven success winning with suppliers. - Are someone who has a desire to be part of a transformative and high-performing team. Physical Requirements: - Must be able to remain in a stationary position. - Constantly operates a computer and other office productivity machinery. - Able to communicate information and ideas so others will understand. - Must be able to travel 10% of the time. Experience and Qualifications: - Bachelor’s degree required. - 8–12+ years digital marketing experience in the industrial chemical sector required. - Digital OMNI channel strategy experience required. - Shopify, Hubspot, & WordPress platform ownership required. - B2B demand generation and CRO expertise required. - CRM integration experience (preferable Salesforce.com) required. - Proven experience defining and operationalizing an AI strategy across digital marketing functions (content, demand generation, eCommerce, analytics, and personalization). - Ability to translate AI capabilities into business outcomes (lead conversion, CAC reduction, content velocity, SEO performance, eCommerce optimization). - Experience evaluating, selecting, and deploying AI‑powered marketing tools (e.g., content generation, A/B testing, SEO optimization, email personalization, marketing automation, recommendation engines). - Strong understanding of first‑party data strategy, model governance, and responsible AI use in customer‑facing applications. - Industrial or distribution industry experience - Shopify Plus and Salesforce - Advanced GA4 and Google Tag Manager (GTM) implementation experience - Experience with B2B eCommerce integrations (ERP, PIM, OMS) and product data governance - Proven success in scaling lifecycle marketing (nurture, onboarding, retention) in a long sales-cycle environment - Demonstrated experience leading web replatforming projects (requirements, vendor management, QA, launch) - Experience building and managing agency/partner ecosystems (paid media, SEO, creative, development) - Strong understanding of privacy, consent, and email deliverability best practices (CAN-SPAM/GDPR concepts) - Experience managing and developing teams (hiring, coaching, performance management) Why Work for Us: - Medical, Dental and Vision Benefits - 401k Match - Flexible and Team-Oriented work environment - Generous PTO policy - Tuition Reimbursement - Employee Assistance Program - Career and talent development opportunities as well as opportunities for personal growth Leading with Integrity, Collaboration, and Passion In today’s dynamic business landscape, these core values serve as the compass guiding our actions and decisions. Whether it’s demonstrating leadership, fostering collaboration, igniting passion, upholding integrity, or maintaining a relentless customer focus, these principles shape our mission, vison and values, and drive our commitment to excellence. Our Core Values: Leadership We are the leaders we wish to follow at work and in our communities. Collaborative One team delivering exceptional value and service. Passion We enthusiastically pursue excellence. Integrity We choose to be ethical and trustworthy. Relentless Customer Focus Our customers are at the heart of everything we do. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical work is in a climate-controlled environment requiring regular use of computer and electronic equipment. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Title: Service Operations Coordinator Location: This is a remote role, but you must live in CST or EST time zones to be considered. Job Description: About APPLIED Adhesives: We have you covered. Nobody knows more about adhesives than APPLIED Adhesives. We are passionate about solving complex challenges with innovative adhesive products and offerings. APPLIED is the industry leader in helping manage costs, reduce waste, and make entire operations run more efficiently. From adhesives, equipment, parts, and service, we have you covered. With world-class adhesive products, equipment, and parts along with visionary leadership, unparalleled expertise, and an agile, responsive service team, we’re not happy simply staying put. Every day, we leverage our technical expertise and passion for problem solving for the benefit of our customers and the future of our company. We have countless victories that we could celebrate, but we’re more interested in looking forward than back. We’ve collected the talent and skills to continue innovating new product solutions and applications in emerging industries. We have the fortitude to not only accept challenges, but to seek them out. And we have the confidence and determination to become the most sought-after adhesive solutions partner. Come join us! The Role: The Service Operations Coordinator supports the Field Service Team by managing inventory, organizing customer billing and follow-up work connected to service activity. This role ensures that technician work is properly documented, parts are replenished, tailgate sales are billed, quotes and purchase orders are followed up on, and customers receive timely updates. This position works closely with Field Technicians, the Service Scheduler, Call Center, Accounting/Finance, Warehouse, and Service Leadership to keep operations moving efficiently. The goal of this role is to reduce administrative burden on technicians and the scheduler while improving billing accuracy, inventory readiness, customer communication, and follow-through after service visits. This is a remote role, but you must live in CST or EST time zones to be considered. This position requires limited travel (1-2 times per year) for internal meetings and training opportunities. Key Responsibilities: - Review submitted work orders for completeness (missing labor, travel, parts, notes, signatures, billing details, or follow-up actions). - Coordinate corrections with technicians, scheduler, or service leadership when information is incomplete. - Help ensure Work Orders are ready for billing and close-out. - Maintain clean service records in Salesforce, ServiceMax, and related systems. - Review parts used during service visits and coordinate technician truck restocking. - Track parts that need to be replenished, transferred, ordered, or followed up on. - Coordinate with Warehouse and Purchasing on availability, shipping, and backorders. - Support inventory accuracy through discrepancy follow-up and cycle count assistance. - Identify frequently used parts that may need to be added to standard truck stock. - Own follow-up for field-used parts and service-related tailgate sales. - Confirm whether parts and labor are billable, warranty, courtesy, contract-covered, or internal. - Follow up on missing purchase orders, quote approvals, and billing information. - Coordinate with Billing/Accounting to support accurate and timely invoicing. - Track open or aging unbilled service items. - Assist with parts identification, parts availability, and order status updates. - Create or support parts and service-related quotes. - Follow up with customers on quote approvals and required purchase order. - Communicate parts status, shipping updates, and backorders to customers and internal teams. - Help ensure required parts are available before follow-up service is scheduled. - Provide customer updates related to quotes, purchase orders, parts, shipments, and follow-up items. - Support clear communication between customers, technicians, scheduler, call center, billing, warehouse, and sales. - Help collect missing information needed to move service work forward. - Review technician notes and help convert recommendations into next steps such as quotes, parts orders, return visits, or depot/RMA actions. - Support and coordinate Warranty claims from field service to related OEMs. You Are Ideal for This Role If You: - Have a strong ownership mindset. - Are highly responsive and customer focused. - Have high attention to detail. - Can clearly and professionally communicate. Physical Requirements: - Must be able to remain in a stationary position. - Constantly operates a computer and other office productivity machinery. - Able to communicate information and ideas so others will understand. Experience and Qualifications: - Highschool diploma or equivalent required. - 1-3 years’ experience in customer service, service coordination, parts support, billing support, or field service administration required. - Ability to manage multiple open tasks across customers, technicians, quotes, work orders, and internal teams required. - Must have high attention to detail with parts, billing, purchase orders, and service records. - Clear and professional communication with customers and internal departments required. - Ability to prioritize urgent service needs while maintaining routine follow-up work required. - Willingness to learn service parts, equipment terminology, billing rules, and field service workflows required. - Familiarity with Salesforce, ServiceMax, ERP systems, or inventory platforms preferred. - Experience supporting technicians, service departments, or industrial customers preferred. - Understanding of parts ordering, quoting, purchase orders, invoicing, or inventory replenishment preferred. - Background in manufacturing, industrial equipment, maintenance, or aftermarket service preferred. Why Work for Us: - Medical, Dental and Vision Benefits - 401k Match - Flexible and Team-Oriented work environment - Generous PTO policy - Tuition Reimbursement - Employee Assistance Program - Career and talent development opportunities as well as opportunities for personal growth Leading with Integrity, Collaboration, and Passion In today’s dynamic business landscape, these core values serve as the compass guiding our actions and decisions. Whether it’s demonstrating leadership, fostering collaboration, igniting passion, upholding integrity, or maintaining a relentless customer focus, these principles shape our mission, vison and values, and drive our commitment to excellence. Our Core Values: Leadership We are the leaders we wish to follow at work and in our communities. Collaborative One team delivering exceptional value and service. Passion We enthusiastically pursue excellence. Integrity We choose to be ethical and trustworthy. Relentless Customer Focus Our customers are at the heart of everything we do. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical work is in a climate-controlled environment requiring regular use of computer and electronic equipment. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status

Title: Key Account Specialist, West Location: Remote Job Description: About APPLIED Adhesives: We have you covered. Nobody knows more about adhesives than APPLIED Adhesives. We are passionate about solving complex challenges with innovative adhesive products and offerings. APPLIED is the industry leader in helping manage costs, reduce waste, and make entire operations run more efficiently. From adhesives, equipment, parts, and service, we have you covered. With world-class adhesive products, equipment, and parts along with visionary leadership, unparalleled expertise, and an agile, responsive service team, we’re not happy simply staying put. Every day, we leverage our technical expertise and passion for problem solving for the benefit of our customers and the future of our company. We have countless victories that we could celebrate, but we’re more interested in looking forward than back. We’ve collected the talent and skills to continue innovating new product solutions and applications in emerging industries. We have the fortitude to not only accept challenges, but to seek them out. And we have the confidence and determination to become the most sought-after adhesive solutions partner. Come join us! The Role: The Key Account Specialist, West is responsible for full-plant level account management and execution across assigned Key Account facilities. This person serves as the primary field-based account owner for all assigned facilities, managing day to day relationships, technical support, service coordination, and execution of growth initiatives. Working in close partnership with our Key Account Manager, the Key Account Specialist executes national account strategies at the plant level while ensuring Applied Adhesives delivers superior responsiveness, technical value, and service consistency. This is a remote role, but you must live on the West Coast of the U.S. to be considered for this role. 50% - 75% travel is required. Key Responsibilities: - Serve as the primary Applied Adhesives contact for assigned Key Account facilities. - Own day-to-day customer relationships with plant management, engineering, maintenance, and operations. - Conduct regular onsite visits to understand applications, production needs, and operational challenges. - Ensure consistent customer experience, responsiveness, and satisfaction at the facility level. - Lead adhesive trials, line startups, conversions, and optimization initiatives. - Diagnose bonding, application, or process issues and drive corrective actions. - Optimize adhesive usage, application methods, and total cost performance. - Coordinate internal technical resources and supplier support as needed. - Identify and develop plant level opportunities for new adhesives, technologies, and process improvements. - Build and manage a facility level opportunity pipeline. - Partner with the Key Account Manager on pricing strategy, approvals, and expansion planning. - Support expansion into new lines, applications, or facilities within assigned accounts. - Monitor competitive activity and communicate insights to account leadership. - Coordinate equipment installs, service calls, training, and technical support. - Manage plant level projects from planning through execution and follow up. - Partner with operations, supply chain, and service teams to resolve issues efficiently. - Ensure commitments to the customer are executed accurately and on time. - Execute national and strategic account plans at the plant level. - Participate in joint customer visits, trials, and account reviews as required. - Provide plant level insights to support forecasting, planning, and QBRs. - Maintain strong alignment with the Key Account Manager and Director of Sales – Key Accounts. You Are Ideal for This Role If You Are: - A strong plant level relationship builder. - Technically curious, hands-on mindset. - Organized, execution focused account manager. - Commercially aware and disciplined. - Highly responsive and customer focused. - Comfortable operating independently with clear strategic alignment. Physical Requirements: - Must be able to remain in a stationary position. - Constantly operates a computer and other office productivity machinery. - Able to communicate information and ideas so others will understand. Experience and Qualifications: - Associate's degree required. Bachelor’s degree preferred. - 3–7+ years of experience in adhesives, industrial sales, manufacturing, or application engineering required. - Bilingual in English and Spanish highly preferred. - Strong troubleshooting and problem-solving skills required. - Experience working in manufacturing or plant environments required. - Must have strong technical aptitude and understanding. - Must have ability and willingness to travel regularly to customer facilities. - Experience with hot melt, water based, pressure sensitive, or reactive adhesives preferred. - Packaging, food & beverage, converting, or assembly industry experience preferred. - Familiarity with adhesive application equipment preferred. Why Work for Us: - Medical, Dental and Vision Benefits - 401k Match - Flexible and Team-Oriented work environment - Generous PTO policy - Tuition Reimbursement - Employee Assistance Program - Career and talent development opportunities as well as opportunities for personal growth Leading with Integrity, Collaboration, and Passion In today’s dynamic business landscape, these core values serve as the compass guiding our actions and decisions. Whether it’s demonstrating leadership, fostering collaboration, igniting passion, upholding integrity, or maintaining a relentless customer focus, these principles shape our mission, vison and values, and drive our commitment to excellence. Our Core Values: Leadership We are the leaders we wish to follow at work and in our communities. Collaborative One team delivering exceptional value and service. Passion We enthusiastically pursue excellence. Integrity We choose to be ethical and trustworthy. Relentless Customer Focus Our customers are at the heart of everything we do. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical work is in a climate-controlled environment requiring regular use of computer and electronic equipment. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Title: Key Account Specialist, Upper Midwest Location: Wisconsin, Illinois, or Indiana Remote Job Description: We have you covered. Nobody knows more about adhesives than APPLIED Adhesives. We are passionate about solving complex challenges with innovative adhesive products and offerings. APPLIED is the industry leader in helping manage costs, reduce waste, and make entire operations run more efficiently. From adhesives, equipment, parts, and service, we have you covered. With world-class adhesive products, equipment, and parts along with visionary leadership, unparalleled expertise, and an agile, responsive service team, we’re not happy simply staying put. Every day, we leverage our technical expertise and passion for problem solving for the benefit of our customers and the future of our company. We have countless victories that we could celebrate, but we’re more interested in looking forward than back. We’ve collected the talent and skills to continue innovating new product solutions and applications in emerging industries. We have the fortitude to not only accept challenges, but to seek them out. And we have the confidence and determination to become the most sought-after adhesive solutions partner. The Role: The Key Account Specialist, Upper Midwest is responsible for full-plant level account management and execution across assigned Key Account facilities. This person serves as the primary field-based account owner for all assigned facilities, managing day to day relationships, technical support, service coordination, and execution of growth initiatives. Working in close partnership with our Key Account Manager, the Key Account Specialist executes national account strategies at the plant level while ensuring Applied Adhesives delivers superior responsiveness, technical value, and service consistency. This is a remote role, but you must live in Wisconsin, Illinois, or Indiana to be considered for this role. 50% - 75% travel is required. Key Responsibilities: - Serve as the primary Applied Adhesives contact for assigned Key Account facilities. - Own day-to-day customer relationships with plant management, engineering, maintenance, and operations. - Conduct regular onsite visits to understand applications, production needs, and operational challenges. - Ensure consistent customer experience, responsiveness, and satisfaction at the facility level. - Lead adhesive trials, line startups, conversions, and optimization initiatives. - Diagnose bonding, application, or process issues and drive corrective actions. - Optimize adhesive usage, application methods, and total cost performance. - Coordinate internal technical resources and supplier support as needed. - Identify and develop plant level opportunities for new adhesives, technologies, and process improvements. - Build and manage a facility level opportunity pipeline. - Partner with the Key Account Manager on pricing strategy, approvals, and expansion planning. - Support expansion into new lines, applications, or facilities within assigned accounts. - Monitor competitive activity and communicate insights to account leadership. - Coordinate equipment installs, service calls, training, and technical support. - Manage plant level projects from planning through execution and follow up. - Partner with operations, supply chain, and service teams to resolve issues efficiently. - Ensure commitments to the customer are executed accurately and on time. - Execute national and strategic account plans at the plant level. - Participate in joint customer visits, trials, and account reviews as required. - Provide plant level insights to support forecasting, planning, and QBRs. - Maintain strong alignment with the Key Account Manager and Director of Sales – Key Accounts. You Are Ideal for This Role If You Are: - A strong plant level relationship builder. - Technically curious, hands-on mindset. - Organized, execution focused account manager. - Commercially aware and disciplined. - Highly responsive and customer focused. - Comfortable operating independently with clear strategic alignment. Physical Requirements: - Must be able to remain in a stationary position. - Constantly operates a computer and other office productivity machinery. - Able to communicate information and ideas so others will understand. Experience and Qualifications: - Associate's degree required. Bachelor’s degree preferred. - 3–7+ years of experience in adhesives, industrial sales, manufacturing, or application engineering required. - Strong troubleshooting and problem-solving skills required. - Experience working in manufacturing or plant environments required. - Must have strong technical aptitude and understanding. - Must have ability and willingness to travel regularly to customer facilities. - Experience with hot melt, water based, pressure sensitive, or reactive adhesives preferred. - Packaging, food & beverage, converting, or assembly industry experience preferred. - Familiarity with adhesive application equipment preferred. Why Work for Us: - Medical, Dental and Vision Benefits - 401k Match - Flexible and Team-Oriented work environment - Generous PTO policy - Tuition Reimbursement - Employee Assistance Program - Career and talent development opportunities as well as opportunities for personal growth Leading with Integrity, Collaboration, and Passion In today’s dynamic business landscape, these core values serve as the compass guiding our actions and decisions. Whether it’s demonstrating leadership, fostering collaboration, igniting passion, upholding integrity, or maintaining a relentless customer focus, these principles shape our mission, vison and values, and drive our commitment to excellence.

Title: Technical Sales Engineer, Paper Converting Location: CST. or EST, USA Remote Job Description: About APPLIED Adhesives: About APPLIED Adhesives:   We have you covered.   Nobody knows more about adhesives than APPLIED Adhesives. We are passionate about solving complex challenges with innovative adhesive products and offerings. APPLIED is the industry leader in helping manage costs, reduce waste, and make entire operations run more efficiently. From adhesives, equipment, parts, and service, we have you covered.     With world-class adhesive products, equipment, and parts along with visionary leadership, unparalleled expertise, and an agile, responsive service team, we’re not happy simply staying put. Every day, we leverage our technical expertise and passion for problem solving for the benefit of our customers and the future of our company.   We have countless victories that we could celebrate, but we’re more interested in looking forward than back. We’ve collected the talent and skills to continue innovating new product solutions and applications in emerging industries. We have the fortitude to not only accept challenges, but to seek them out. And we have the confidence and determination to become the most sought-after adhesive solutions partner.   Come join us!   The Role:   We are seeking an experienced Technical Sales Engineer who will drive commercial growth in the Bookbinding market by combining deep application expertise with a technical consultative selling process.   This role focuses on hunting new business opportunities, supporting and expanding business in Bookbinding market by promoting a full solutions portfolio including adhesives, equipment, parts, and service.   The ideal candidate will collaborate closely with Sales, Adhesive Operations, Finance, Business Development, and Marketing to determine the critical activities and actions needed to grow targeted sub-segments.   This position will be intensely interesting to an individual who wants to be a part of a transformative and high-performing team tasked to drive significant market share growth.   This is a remote role, but you must live in CST. or EST. to be considered, and this role requires up to 60% travel.    Key Responsibilities: - Manage and grow a portfolio of target market accounts by promoting high performance adhesives and dispensing equipment - Identify, pursue, and convert new business opportunities. - Develop and execute an annual pipeline plan aligning with revenue, margin, and volume goals. - Utilize Salesforce.om CRM tools for pipeline management, forecasting, and logging activity tracking. - Lead customer technical trials for adhesives and related technologies. - Diagnose and resolve application issues and collaborate with technical teams. - Collaborate with Marketing to drive strategic initiatives, pricing actions, and new product introductions. - Build relationships and gain internal coaches across multilevel customer organizations to drive influence. - Gaining thorough knowledge of APPLIED’s internal processes and functions of internal teams, IT applications, products, value-added services and industries served is key to success. - Works closely with Marketing to make sure the deal being developed is acceptable as it reaches fruition. - Support and adhere to all safety procedures and complete all required safety training. - Identify and support improvement opportunities for processes in order to support company objectives and customer expectations.   You Are Ideal for This Role If You: - Have a passion for Sales and Business Development. - Are a self-starter with a hunter mentality. - Have strong planning and organization skills. - Are a team-player. - Have the willingness to learn and are personally driven to succeed.   Physical Requirements: - Must be able to remain in a stationary position. - Constantly operates a computer and other office productivity machinery. - Able to communicate information and ideas so others will understand.   Experience and Qualifications: - Bachelor’s degree in Chemical Engineering, Mechanical Engineering, Materials/Polymer Science, Chemistry, or related field required. - 5–10+ years of technical sales of adhesives and coatings selling hotmelt and water based adhesives required. - Hands on experience with manufacturing processes with proven success in managing complex accounts and driving technical qualifications required. - Strong business acumen, understanding of market trends, financial data, and customer insights. - Prior experience working directly with the target market, regulatory requirements, and familiarity with related equipment and systems highly preferred. - Collaborative and strategic thinker, consultative, solution oriented, quick learner and self-starter with a sense of urgency. - Experience navigating complex multi-stakeholder opportunities, knowledge of pricing and marketing strategies, and proper short- and long-term execution. - Must be highly organized with strong planning, facilitation, collaboration, and execution skills. - Six-Sigma experience preferred. - Ability to influence at all levels, experience in a distributed, matrixed environment, influencing decision makers with data, and building strong coaches to navigate mutually beneficial deals. - Entrepreneurial acumen and proven ability to work independently and in a team environment. - Must possess strong presentation skills as well as, excellent verbal and written communication skills. - Proficient in MS Office suite and Windows O/S. Power BI and Salesforce.com CRM platform experience required.   Why Work for Us: - Medical, Dental and Vision Benefits - 401k Match - Flexible and Team-Oriented work environment - Generous PTO policy - Tuition Reimbursement - Employee Assistance Program - Career and talent development opportunities as well as opportunities for personal growth   Leading with Integrity, Collaboration, and Passion In today’s dynamic business landscape, these core values serve as the compass guiding our actions and decisions. Whether it’s demonstrating leadership, fostering collaboration, igniting passion, upholding integrity, or maintaining a relentless customer focus, these principles shape our mission, vison and values, and drive our commitment to excellence.   Our Core Values:   Leadership We are the leaders we wish to follow at work and in our communities.   Collaborative One team delivering exceptional value and service.   Passion We enthusiastically pursue excellence.   Integrity We choose to be ethical and trustworthy.   Relentless Customer Focus Our customers are at the heart of everything we do.    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical work is in a climate-controlled environment requiring regular use of computer and electronic equipment. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Title: Key Account Specialist, Southeast Location: Remote Southeast Job Description: About APPLIED Adhesives: We have you covered. Nobody knows more about adhesives than APPLIED Adhesives. We are passionate about solving complex challenges with innovative adhesive products and offerings. APPLIED is the industry leader in helping manage costs, reduce waste, and make entire operations run more efficiently. From adhesives, equipment, parts, and service, we have you covered. With world-class adhesive products, equipment, and parts along with visionary leadership, unparalleled expertise, and an agile, responsive service team, we’re not happy simply staying put. Every day, we leverage our technical expertise and passion for problem solving for the benefit of our customers and the future of our company. We have countless victories that we could celebrate, but we’re more interested in looking forward than back. We’ve collected the talent and skills to continue innovating new product solutions and applications in emerging industries. We have the fortitude to not only accept challenges, but to seek them out. And we have the confidence and determination to become the most sought-after adhesive solutions partner. Come join us! The Role: The Key Account Specialist, Southeast is responsible for full-plant level account management and execution across assigned Key Account facilities. This person serves as the primary field-based account owner for all assigned facilities, managing day to day relationships, technical support, service coordination, and execution of growth initiatives. Working in close partnership with our Key Account Manager, the Key Account Specialist executes national account strategies at the plant level while ensuring Applied Adhesives delivers superior responsiveness, technical value, and service consistency. This is a remote role, but you must live in the Southeast of the U.S. to be considered for this role. 50% - 75% travel is required. Key Responsibilities: - Serve as the primary Applied Adhesives contact for assigned Key Account facilities. - Own day-to-day customer relationships with plant management, engineering, maintenance, and operations. - Conduct regular onsite visits to understand applications, production needs, and operational challenges. - Ensure consistent customer experience, responsiveness, and satisfaction at the facility level. - Lead adhesive trials, line startups, conversions, and optimization initiatives. - Diagnose bonding, application, or process issues and drive corrective actions. - Optimize adhesive usage, application methods, and total cost performance. - Coordinate internal technical resources and supplier support as needed. - Identify and develop plant level opportunities for new adhesives, technologies, and process improvements. - Build and manage a facility level opportunity pipeline. - Partner with the Key Account Manager on pricing strategy, approvals, and expansion planning. - Support expansion into new lines, applications, or facilities within assigned accounts. - Monitor competitive activity and communicate insights to account leadership. - Coordinate equipment installs, service calls, training, and technical support. - Manage plant level projects from planning through execution and follow up. - Partner with operations, supply chain, and service teams to resolve issues efficiently. - Ensure commitments to the customer are executed accurately and on time. - Execute national and strategic account plans at the plant level. - Participate in joint customer visits, trials, and account reviews as required. - Provide plant level insights to support forecasting, planning, and QBRs. - Maintain strong alignment with the Key Account Manager and Director of Sales – Key Accounts. You Are Ideal for This Role If You Are: - A strong plant level relationship builder. - Technically curious, hands-on mindset. - Organized, execution focused account manager. - Commercially aware and disciplined. - Highly responsive and customer focused. - Comfortable operating independently with clear strategic alignment. Physical Requirements: - Must be able to remain in a stationary position. - Constantly operates a computer and other office productivity machinery. - Able to communicate information and ideas so others will understand. Experience and Qualifications: - Associate's degree required. Bachelor’s degree preferred. - 3–7+ years of experience in adhesives, industrial sales, manufacturing, or application engineering required. - Strong troubleshooting and problem-solving skills required. - Experience working in manufacturing or plant environments required. - Must have strong technical aptitude and understanding. - Must have ability and willingness to travel regularly to customer facilities. - Experience with hot melt, water based, pressure sensitive, or reactive adhesives preferred. - Packaging, food & beverage, converting, or assembly industry experience preferred. - Familiarity with adhesive application equipment preferred. Why Work for Us: - Medical, Dental and Vision Benefits - 401k Match - Flexible and Team-Oriented work environment - Generous PTO policy - Tuition Reimbursement - Employee Assistance Program - Career and talent development opportunities as well as opportunities for personal growth Leading with Integrity, Collaboration, and Passion In today’s dynamic business landscape, these core values serve as the compass guiding our actions and decisions. Whether it’s demonstrating leadership, fostering collaboration, igniting passion, upholding integrity, or maintaining a relentless customer focus, these principles shape our mission, vison and values, and drive our commitment to excellence. Our Core Values: Leadership We are the leaders we wish to follow at work and in our communities. Collaborative One team delivering exceptional value and service. Passion We enthusiastically pursue excellence. Integrity We choose to be ethical and trustworthy. Relentless Customer Focus Our customers are at the heart of everything we do. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical work is in a climate-controlled environment requiring regular use of computer and electronic equipment. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.