Role Description In this role, you will be tasked with providing hands-on implementation and deployment services to our customers. We are looking for an experienced, enthusiastic and hands-on leader who can rapidly learn the Okta platform, our technology and the value proposition that we bring to customers of all sizes. You will lead multiple concurrent customer deployment projects with the number one goal to ensure long-term customer success. Additionally, you will engage with the full Customer Success team in order to assure a smooth transition post-deployment to the support/maintenance phases. Finally, you will also be responsible for the continuous improvement of delivery processes and methods. - Work hands on with Okta customers, primarily in a post-sales role, to provide innovative consulting services. - Gather, analyze, and document post-sales requirements. - Communicate to customers and partners at the technical and/or functional level appropriate for the situation. - Be dedicated to providing excellent design and deployment solutions resulting in extraordinary customer satisfaction. - Be prompt and deliver high quality service and leadership to align with customer goals and requests. - Manage project scope, schedule, status, and documentation. - Mentor and train customers on the service. - Act as a liaison between Customers and Product Management to drive product development. - Lead interaction and collaboration with other Okta teams such as Engineering and Support as needed to address escalated issues. - Interact with management and other roles within the customer organization and Okta. - Collaborate with the sales team on existing customers up-sell and cross-sell opportunities. - Perform hands on technical design, configuration, and troubleshooting of the Okta service. - Shape and Influence Okta’s growth and scalability, by designing new offerings, and finding new ways to deliver amazing customer satisfaction. - Manage multiple concurrent deployment projects. - Apply knowledge of technologies and protocols to support identity federation and robust access control models, such as SAML 2.0, WS-Federation, OAuth, and OpenID Connect. - While providing customer service, apply knowledge of cloud architectures as well as complex enterprise on-premise IT landscapes. - You will use your SaaS deployment experience with applications such as Salesforce, Box, Office 365, Workday and HR as master for identities. - Apply software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc) when working with customers. - Utilize knowledge of typical enterprise identity life cycle management processes and standards. - Apply experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) when working on customer integrations. - May provide mentoring, guidance, and expertise to less experienced team members. - Ensure quality and time management processes are followed by team (e.g., change controls, time tracking). - Commit to and use a knowledge repository for deployment standard methodologies and other customer ideas as continuous improvement. - 25% future travel required to customer sites. Qualifications - 5+ years experience as a technical consultant delivering solutions to external customers. - Software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc). - Some knowledge of enterprise web technologies, security and cutting-edge infrastructures. - Experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) - Familiar with API management using Mulesoft, Axway or Apigee preferred. - Ability to work independently and multi-functionally supporting the development of client work you're doing. - General knowledge of cloud architectures as well as complex enterprise on-premise IT landscapes. - Knowledge of typical enterprise identity life cycle management processes and standards. - SaaS deployment experience: Salesforce, Box, Office 365, Workday and HR as master for identities preferred. - Ability to Multi-task and manage multiple customer engagements is a requirement. - Able and willing to be a hands-on contributor. - Superb communication skills, including issue tracking, triaging and crisis management. - Experience in Process Improvement, Decision-making, Managing Processes, Planning, Analyzing Information and Developing Standards. Requirements - Experience in designing and implementing security and identity management solutions to support critical systems and business programs. - Experience with technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect). - AD and LDAP experience is preferred. - Experience with popular AI tools (e.g. Gemini, Claude, ChatGPT, etc.). Benefits - The OTE range for this position for candidates located in the San Francisco Bay area is between: $176,000 - $264,000 USD. - The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington is between: $157,000 - $235,000 USD. - Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.

Role Description Provides specialized individual and group career counseling, consulting, and advising in an effort to assist students in developing the competencies required to become informed about their choice of a major, career options, opportunities related to their personal and professional objectives, and to make informed decisions concerning career goals. Utilize career development and student development theories to design, deliver, and evaluate services such as consulting, career assessments, presentations and workshops, industry programs, career education literature and handouts, and learning activities. - Liaises and collaborates with senior stakeholders including faculty, administration, staff, employees, and students/student groups on special programming initiatives. - Serves as a liaison between the Career Connections Center and college administrators, faculty, and students in the assigned college(s). - Expected to work collaboratively with Academic Advising and the Pioneer Center for Student Excellence. - Focuses on one of five colleges/schools and is expected to become an expert in career and employment opportunities for a segment of the TWU population. - Gathers and synthesizes workforce and labor market information and liaises with local, regional, and national employers to gain insight into industry, hiring needs, and expand career and internship opportunities for undergraduate and graduate students, and alumni. - Must show initiative, enthusiasm, and dedication to helping students reach their career goals, work independently, and effectively interact with faculty and administrators. - Work is performed under general supervision and performance evaluation is based upon completion of assignments and results obtained. - Performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures. Qualifications - Master's degree in Higher Education or a related field required. Significant professional experience may be substituted for a master’s degree. - One year of experience in the field of Higher Education with preference in Career Services. Requirements - Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position. - All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures. Benefits - Advanced knowledge of career development theories, coaching, career decision making, learning styles, and job search techniques. - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; and learning and motivation. - Knowledge of needs assessment theory, processes, and practice, workshop and program design. - Knowledge of print and online career resources. - Advanced knowledge of industry and job market trends. - Advanced knowledge of LinkedIn and other social media tools. - Ability to work collaboratively with colleges and schools, the Pioneer Center for Student Excellence, and student life units. - Ability to work autonomously and as a team-oriented individual that is able to work evenings and weekends as needed. - Ability to provide and analyze statistical data for periodic and end-of-year reporting. - Ability and familiarity with computer applications in a career services setting. - Ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment based on an understanding of organizational policies. - Ability to establish and maintain effective work relationships with students, faculty, staff, and the public. - Ability to communicate effectively orally, by phone, electronically, in person, and in writing. - Ability and willingness to occasionally travel on behalf of TWU and Career Connections Center. - Understanding of social media for communication with students. - Ability to use a personal computer and other office equipment, including university-related software and email.

• Analyze requirements and design target finance processes in collaboration with global Process Owners, Finance Shared Services, and local Finance teams. • Lead Fit‑to‑Standard / Fit‑Gap workshops, identifying automation opportunities across core end‑to‑end finance and controlling processes. • Own SAP Finance (FI) & Controlling (CO) solution design and configuration. • Drive automation and digital finance initiatives. • Manage projects and workstreams end‑to‑end, coordinating IT teams, external partners, and system integrators. • Ensure testing excellence and deployment readiness, leading SIT/UAT, cutover, go‑live, and hypercare. • Provide ongoing support and continuous improvement, mentoring team members and contributing to global templates.

• Build deep expertise in a defined product group and associated buyer personas; act as the primary subject matter expert (SME) for active sales opportunities and represent the right product domain in multi-product pursuits. • Partner with SDRs and AEs in early discovery to qualify opportunities and assess alignment of systems, data flows, integration points, and non-functional requirements (e.g., security, scalability, accessibility) to support pursuit strategy. • Translate functional requirements into actionable solution designs and configuration options; lead product proofs of concept (POCs) to validate solution fit and convert pipeline. • Document MEDDPICC-aligned insights, particularly Metrics and Decision Criteria, in CRM in pursuit documentation. • Provide accurate, comprehensive responses to RFPs and RFIs that address the needs of functional buyers. • Serve as the SKU configuration SME to validate quotes against the proposed solution and customer technical landscape. • Design and deliver persona-specific demos, workshops, and proofs of concept that align product capabilities with buyer outcomes and Decision Criteria. • Maintain demo environments with up-to-date data, reusable scripts, scenario assets, and runbooks that support Sales progression. • Prepare detailed post-sale handoff materials to ensure seamless transitions to Services and Customer Success. • Provide structured feedback to Product and Enablement teams on gaps, objections, and content needed based on real-world sales cycles to enhance team effectiveness and performance. • Travel extensively (60–75%), with weekly customer visits common.