• Customer Onboarding - High touch engagement with the customer and/or vendors once the order is closed/submitted. • Programs all user & group features required for a successful activation/cutover. • Coordinate with project management any/all required details to support with the scheduling of installation. • Provide day 1 test & turnup support to customers • Identify platform or product gaps, providing feedback to product management. • Perform new feature interoperability testing, including any necessary UAT. • Create, modify, or update platform, feature, portal, and device documentation as needed. • Provide single point of contact for large customer onboarding projects. • For large/complex opportunities identified by leadership, provide SME support for pre-sales discovery and solution development.

Role Description OnTrac is hiring a Mechanical Engineer Consultant! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Overseeing the technical health and operational efficiency of the organization’s infrastructure, the Mechanical Engineering Consultant: - Designs, evaluates, and optimizes mechanical material handling systems that support high-volume logistics, shipping, and distribution operations. - Analyzes and resolves complex engineering problems. - Leads technical initiatives and delivers innovative solutions that improve asset reliability, throughput, safety, and cost efficiency. - Manages facility systems design, equipment reliability, process optimization, and capital projects ensuring regulatory compliance. - Maintains vendor and stakeholder relationships and makes strategic decisions for long-term operational growth. Qualifications - Bachelor’s degree in Mechanical or Industrial Engineering or equivalent combination of education and experience. - 8 years of relevant experience in engineering for facilities, conveyor systems, automated material handling, or sortation equipment, ideally within logistics, shipping, or manufacturing. - Experience successfully leading complex engineering initiatives and influencing cross-functional teams. - Ability to lead changeovers, train teams, and standardize practices across multiple sites. - Demonstrated understanding of the interdependencies between mechanical systems, operations, safety, and business performance. - Adaptable communication style to align engineering decisions with broader business, operational, and financial objectives. - Knowledge of work measurement, labor standards, line balancing, time study, process mapping, and visual management. - Advanced skills using MS Office and BI tools for operational data validation and KPI reporting. - Proficiency and strong knowledge of CAD systems and simulation tools. - Ability to travel up to 35%. Requirements - Lead cross-functional design, execution and adoption as the recognized technical authority for facilities and material handling systems. - Diagnose opportunities and quantify impact by recommending and implementing practical, scalable solutions. - Engineer standards and improvements end-to-end by evaluating vendor designs and ensuring compliance with specifications. - Improve flow, layout, and equipment design to align with departmental goals and business strategies. - Build and maintain strong working relationships with stakeholders beyond immediate engineering teams. Benefits - Medical, Dental, and Vision insurance; HSA and FSA options. - Life and Disability coverage (basic and voluntary). - Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance. - Competitive benefits and 401(k) with company match. - Referral Bonus Program - up to $500 per referral! - Paid Vacation, Sick Leave, Floating Holidays, and Parental Leave. - Paid Holidays. - Employee Assistance Program. - Safe and clean work environment.

Role Description The Mechanical Engineer will be responsible for implementing the development of new products and manufacturing techniques in response to needs, specifications, and objectives established by the corporate and development organization. Design all mechanical aspects of new product projects including: - Housings - Plastic mold design - Die casting mold design - Metal stamping dies - Materials analysis - Pneumatics and hydraulics - Diaphragms with high geometric tolerance and dimension requirements Qualifications - Bachelor's degree or equivalent experience in Mechanical Engineering or relevant field of engineering - Working knowledge of technology, principles, and general practice associated with engineering - Must be capable of successfully executing assigned tasks with little supervision Requirements - Demonstrate broad based proficiency and specialized expertise in several technical and professional areas - Demonstrate a working knowledge of the properties, application and limitations of various materials - Working knowledge of the engineering process and how all aspects of product development relate - Manage and maintain product requirements and specifications throughout the product development process - Work with other engineers, drafters, model makers and technicians to attain project objectives - Proficient in the product configuration process by creating drawings, prints, bills of materials, or other documentation - Express design ideas, processes and specifications in diagrammatic form - Draft, detail and edit data sheets, operations manuals and user manuals - Understand urgency and drive projects to completion - Proficiency with technical tools such as test equipment, computers and related software - Proficient knowledge of machining, tooling, plastic injection mold designs, LIM designs, thermal dynamics, stamping and casting die designs - Partition designs based on best value solutions - Devise and lead the implementation of experiments to demonstrate design precision - Identify and remediate issues related to the tolerance, construction or assembly of the product - Apply technical knowledge in defining needs and requirements for test equipment and specialized fixtures - Apply technical knowledge in quickly resolving design-related manufacturing and assembly issues Benefits - Work in an efficient and healthy workspace - Maintain proper posture, take breaks, and do stretches during your shift - Set boundaries with family members regarding interruptions - Requires a stable internet connection with appropriate download/upload speeds and bandwidth

Role Description To keep pace in this exciting, multi-disciplinary field, we’re looking for a Hardware Design Engineer. You will be in a unique position to have ownership of a wide-ranging list of hardware system development aspects, including: - Schematics - PCB layout and mechanical design - Component selection - Collaborating with operations in AVL management - EVT/DVT/PVT testing and certification You will also have an opportunity to make an impact on design and bringup of development systems, reference platforms and volume products. This hands-on multi-disciplinary role provides a unique opportunity to interact directly with ASIC, software, product and operations teams to gather necessary requirements and specifications, and develop industry-leading AI Inference HW products. Qualifications - B.S. degree in Electrical or Computer Engineering. - 7+ years of hardware engineering and experience with product-cycle aspects therein. - Hands-on experience in all aspects of schematic capture, PCB design, as well as understanding signal integrity, mechanical and thermal design areas. - Experience in part selection, AVL management and working with manufacturing operations teams. - Solid understanding of CPU subsystems and modern power subsystem designs as well as expertise in HW bringup. - Previous involvement in representing engineering considerations in contract manufacturing relationships. - Demonstrable experience with EVT, DVT, PVT testing and certification processes is a plus. - Self-starter and highly-motivated to work in a dynamic start-up environment. Requirements - Put people first. We only succeed when our people succeed. - Ethics and integrity always; Being open, honest, and respectful of everyone. - Think Big. Be ambitious and have audacious goals. - Aim for excellence. Quality and excellence count in everything we do. - Own it and get it done. Results matter! - Make each person better together, than they would be as an individual. - Embrace each others’ differences, and embrace that there will be differences. Benefits - Comprehensive benefits - Competitive compensation - Flexible spending options - Recognition programs Company Description Tensordyne is an AI system solution company that builds very high-performance, low-power generative AI inference systems. Our mission, through the creation of custom silicon, hardware and software, is to enable multimodal Generative AI inference acceleration at scale, with safe, sustainable, high-performance systems for our hyperscaler and neocloud data center customers. Tensordyne is a well funded, fast-paced startup company with headquarters in both Sunnyvale, CA, and Munich, Germany. We also have many talented team members working remotely across North America and Europe. Tensordyne is an equal opportunity employer. We believe that a diverse team is better at tackling complex problems and coming up with innovative solutions.