• Troubleshoot and repair utility-scale solar systems, including inverters, combiner boxes, and string circuits • Perform testing: LOTO, IV curve tracing, megger/insulation testing, IR scans • Assign work, track progress, and keep jobs on schedule • Perform operations and maintenance (O&M) on utility-scale solar plants • Inspect completed work and ensure it meets quality and safety standards • Enforce safety requirements (OSHA, NFPA 70E) on-site • Diagnose system issues and resolve them in the field • Complete work orders, service logs, and required documentation • Operate and maintain company vehicle and tools • Train and support junior technicians in the field

• Troubleshoot and repair utility-scale solar systems • Perform testing: LOTO, IV curve tracing, megger/insulation testing, IR scans • Assign work, track progress, and keep jobs on schedule • Perform operations and maintenance (O&M) on utility-scale solar plants • Inspect completed work and ensure it meets quality and safety standards • Enforce safety requirements (OSHA, NFPA 70E) on-site • Diagnose system issues and resolve them in the field • Complete work orders, service logs, and required documentation • Operate and maintain company vehicle and tools • Train and support junior technicians in the field

Role Description The Field Clinical Specialist is a visible position that will provide case support to physicians within certain territories. Case support will be done on peripheral and coronary interventional procedures in the pre-market and post-market phases of product development with the Shockwave Medical Intravascular Lithotripsy (IVL)® technology. The Field Clinical Specialist will also play a critical role in clinical studies including device training, case support and ensuring timely data collection for clinical programs. Case support may be required to support other territories at certain times. Essential Job Functions - Physician and hospital staff training, and procedural case coverage to ensure the safe and effective use of medical devices. - Effectively meet the needs of internal and external customers with a sense of urgency and drive. - Present clinical study training materials based on investigational plans to support the safe and effective use of medical devices, including study protocol, instructions for use, core lab manuals and case report forms. - Manage key study investigators; foster and maintain strong relationships through direct interactions with medical advisors and clinical leaders. - Partner with other clinical research colleagues to meet business needs in the field including site re-training, data collection for timely database locks and resolution of critical issues. - Administrative activities including training to procedures, manage territory travel and budgets. - Other duties as assigned. Qualifications - Minimum Bachelor’s Degree in business, science, nursing or related fields, or equivalent experience. - Minimum 2 years’ experience directly supporting interventional or surgical procedures within a hospital setting OR, 1 year of industry, hospital-based life sciences, sales support experience. Cardiovascular industry experience preferred but not required. - Working knowledge of clinical research, Good Clinical Practice (GCP) and regulatory compliance guidelines for clinical trials. - A history of effective collaboration with regulatory agencies through clinical studies and market releases. - Product knowledge including product vigilance and medical device reporting. - High attention to detail and accuracy. - Computer skills (MS Office products, word processing, spreadsheets, etc.). - Finance and budgeting knowledge. - Good prioritization and organizational skills. - Excellent critical thinking skills. - Excellent influencing and negotiation skills. - High energy and results-oriented individual who is mature and successful in a business environment and is skilled in motivating and inspiring people. - Entrepreneurial “hands-on” experience. Pro-active and “can do” attitude. - Ability to consider and accept feedback and suggestions for continuous improvement. - Works effectively on cross-functional teams. Demonstrated willingness to make decisions and to take responsibility for such. - Effective written, verbal and presentation skills with all levels of customers and management. - Ability to work in a fast-paced environment while managing multiple priorities. - Operate as a team and/or independently while demonstrating flexibility to changing requirements. - There may be continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day). - Significant travel >50% of time requiring the employee to be effective in a remote manner. - Employee may be required to lift objects up to 40lbs or more. Employees will be required to work in an air conditioned office space and possibly perform some tasks in our non-temperature controlled warehouse space. Required Skills - Business Behavior - Communication - Consulting - Cross-Selling - Customer Centricity - Customer Effort Score - Customer Retentions - Execution Focus - Goal Attainment - Hospital Operations - Innovation - Market Research - Medicines and Device Development and Regulation - Sales - Solutions Selling - Sustainable Procurement - Vendor Selection

• Be the first line of support for Sprinters in the field via Slack, phone, and Zendesk • Troubleshoot real-time operational issues—everything from tech issues to supply hiccups to tricky addresses. • Communicate clearly and empathetically, building trust and confidence with Sprinters. • Escalate issues appropriately to Market Operations or Clinical Managers. • Track and document field challenges to identify patterns and process improvements. • Support ad-hoc operational projects and process documentation as assigned.