• Lead and scale agile project management practices to drive successful and timely delivery of strategic initiatives. • Collaborate closely with cross-functional teams and stakeholders to improve processes, communication, and project outcomes. • Develop and implement project strategies, frameworks, and best practices to enhance efficiency, transparency, and innovation. • Ensure project scope is clearly defined and managed, proactively identifying and controlling scope creep. • Define project roadmaps, set priorities, and ensure alignment with business objectives. • Maintain clear and consistent communication with all stakeholders throughout the project lifecycle. • Ensure deadlines, operational goals, and business requirements are met through effective planning and execution.

• The Manager, Project Management role is responsible for the intake of new reporting requirements • Ongoing support of reports and data feeds currently in production • Partner closely with business stakeholders to define and document requirements for new reporting solutions • Work collaboratively with technical report developers to support requirement clarification and solution design • Coordinate and manage User Acceptance Testing (UAT) to ensure delivered solutions meet business and operational needs • Support existing production reports and extracts, including monitoring, issue coordination, and stakeholder communication

• Lead day-to-day project coordination activities across engineering and technical initiatives. • Facilitate cross-functional working sessions with engineering, operations, field services, provisioning, inventory, and technical teams. • Develop and maintain project plans, timelines, risks, dependencies, action logs, status reporting, and implementation tracking. • Document current-state and future-state processes, workflows, standard operating procedures (SOPs), and operational requirements. • Gather, document, and manage business requirements, functional requirements, process flows, use cases, and implementation requirements. • Identify process gaps, inefficiencies, manual activities, and workflow improvement opportunities. • Support initiatives focused on streamlining and automating provisioning, deployment, configuration, and installation workflows. • Assist in developing scalable processes that enable field technicians to provision and activate devices onsite rather than relying on pre-configured inventory or staging activities. • Coordinate with teams supporting provisioning systems, workflow automation tools, systems integration efforts, and operational platforms. • Prepare project updates, implementation plans, process documentation, meeting materials, and operational recommendations. • Drive follow-up actions, stakeholder alignment, issue resolution, and implementation coordination across multiple workstreams. • Communicate project status, process updates, risks, dependencies, and operational impacts to client stakeholders and leadership teams.

Role Description The Communications Project Manager is responsible for leading cross-functional communications project coordination and serving as the primary liaison between the Internal Communications team and internal partners across the organization. This role is central to the team's ability to deliver complex, multi-stakeholder work — including the organization's digital workplace modernization initiative — on time and with clear accountability. Reporting to the Director, Enterprise Communications, the Communications Project Manager will: - Support communications project management - Coordinate stakeholder listening efforts - Develop a smarter communications metrics framework - Support governance for our digital workplace Qualifications - Candidates must live in the United States. - Willing to travel to attend twice annual Common App Retreat. - Develop and implement departmental strategies aligned with organizational goals. - Independently make informed decisions based on data and critical analysis. - Proven ability to engage and motivate cross-functional partners to achieve shared goals. - Proven ability to evaluate and optimize team performance and individual contributions. - Critically evaluates team process and team capacity and drives opportunities for growth and improvement. - Demonstrated skill in written communication, including the ability to synthesize complex information into clear, audience-appropriate materials such as briefs, status reports, and leadership presentations. - Working knowledge of internal communications practices and functions, including channel management and stakeholder engagement practices. - Demonstrated intermediate skill in organizing and managing multiple concurrent workstreams with competing priorities, deadlines, and dependencies. - Ability to build and maintain cross-functional relationships, with the ability to navigate organizational dynamics and influence without direct authority. - Ability to operate with a high degree of independence and judgment in a fast-moving environment with evolving scope. - Ability to anticipate problems, surface issues proactively, and propose solutions before they escalate. - Ability to manage sensitive or confidential information with discretion and professionalism. - Ability to facilitate working sessions, coordinate stakeholder input, and drive group processes toward clear outcomes. - 4-6 years of experience in internal communications, organizational engagement, or related field, with demonstrated progression into strategic or leadership responsibilities. - Bachelor's degree in communications, organizational studies, or relevant field; or an equivalent combination of education and experience. - Demonstrated experience managing cross-functional projects with multiple stakeholders, defined deliverables, and accountability for timelines. Requirements - Working knowledge of digital workplace platforms, intranet ecosystems, or enterprise content management systems, including hands-on experience with the aggregator/hub platform landscape. - Ability to design and maintain operational frameworks such as governance documents, editorial standards, or communications playbooks. - Skilled in building dashboards or reporting tools that surface engagement data across multiple channels in a consistent, accessible format. - Experience working within a communications or public relations function. - Experience developing written communications for internal audiences. - Experience building or contributing to communications governance frameworks or operational workflows. - Experience with Google-Suite. - A passion for higher education is a plus. Benefits - Work-Life balance - Virtual-first office - Paid Time Off (PTO) - Seven company-wide holidays - Nine floating holidays (prorated depending on start date) - Sick leave - Monthly mental health day - Choice of PC or MAC laptop - May choose an external monitor, keyboard, mouse, and/or headset - One-time office set-up stipend - Monthly remote work stipend - Monthly mobile stipend - Market-based salaries - Performance-based bonus - 403(b) retirement plan with 5% company contribution and additional 5% company match - Health insurance options - Health Savings Account and Medical Flexible Savings Account - Vision and dental insurance - Dependent Care Flexible Spending Account - Maven virtual clinic for women’s and family health - Company provided life and AD&D insurance - Opportunity to purchase additional life insurance for self, spouse, and dependents - Company provided short and long-term disability insurance - Budgeted annual funds for professional development - Growth opportunities within the company - Mutual of Omaha Employee Assistance Program - Mutual of Omaha will preparation services - Mutual of Omaha travel assistance - Payroll deduction pet insurance through PinPaws - 1Password family account