• Own the detailed project plan across multiple active Ascend 2.0 implementations, covering all workstreams — data onboarding, configuration, testing, UAT, and go-live — and own the critical path for the overall implementation project plan. • Manage the Sales-to-Implementation intake process: validate SOW commitments, align on timeline with Customer Success (the long-term relationship owner from SOW signature), and onboard the delivery team for kickoff. Maintain the RAID log (Risks, Actions, Issues, Decisions) and lead weekly external client calls; produce structured status updates including project health (Red/Amber/Green), T-minus milestones, and decisions needed. • Own data partner and vendor relationships throughout implementation: SFTP/API/EDI setup, agreement sign-offs, partner testing coordination, and data file specification review; serve as the primary point of contact for specialty pharmacies, hubs, specialty distributors, 3PLs, and other data partners. Coordinate closely with the Business Analyst on data specs and configuration timelines and with Customer Engineering on partner testing and non-standard pipeline work; flag discrepancies early and drive resolution before testing begins. • Coordinate and facilitate UAT: build the UAT schedule, distribute test materials, track issues and routing, and document client sign-off in partnership with Customer Success on client-facing UAT coordination. Triage UAT defects and route appropriately — configuration issues to the Business Analyst, custom build issues to Customer Engineering, and data/pipeline issues to Customer Engineering with notification to relevant parties. • Proactively surface and communicate implementation risks, scope changes, partner delays, and blockers to the Implementation Director; develop mitigation plans and escalate issues before they impact go-live timelines or budget. • Ensure the internal QA gate is completed before any client-facing testing begins — nothing advances to UAT without BA sign-off on configuration and CE sign-off on custom builds. Track and drive implementation activities in Smartsheet, JIRA, and Confluence, including data spec development tickets, file ingestion validation, UOM review, configuration milestones, and UAT issue tracking; coordinate closely with the Delivery Director, Business Analysts, and Customer Engineering to maintain momentum and resolve blockers quickly. • Lead go-live readiness checks prior to deployment, verifying that configuration, custom builds, partner testing, and UAT sign-off are complete; own the Implementation-to-Customer Success transition package — documenting configuration decisions, open items, custom builds, and outstanding client requests — to formalize execution handover at go-live (CS has been the relationship owner since SOW signature). • Conduct internal “lessons learned” sessions following each implementation, documenting improvements to onboarding workflows, configuration templates, UAT practices, transition packages, and partner communication processes to continuously improve the efficiency and quality of future implementations.

Role Description As the General Manager of the corporate vertical, you will operate as the main leader of this business unit. You and your team iterate on the strategy, P&L, and execution for CookUnity’s corporate offerings. You will lead a team driving smart fridge deployments, employee discount programs, and workplace meal solutions for enterprises, property managers, and benefits brokers. You will design and execute a GTM strategy to grow revenue and scale CookUnity as the leading workplace food solution. Key Responsibilities - Own full P&L responsibility for the corporate vertical with aggressive revenue and margin growth targets. - Develop and execute a GTM strategy per food service. - Build, lead, and coach a high-performing sales team (AEs, Key AEs, and Account manager). - Cultivate relationships with decision-makers in HR, facilities management, and property management. - Design scalable sales playbooks for SMB automation and enterprise deals. - Identify and execute on channel partnerships (brokers, benefit platforms). - Collaborate with product, operations, and marketing to refine offerings for workplace clients. - Define pricing models and value propositions tailored to corporate clients. - Serve as executive sponsor on key accounts to ensure long-term partnerships and revenue growth. - Represent CookUnity at corporate wellness events, trade shows, and industry gatherings. - Establish KPIs, dashboards, and regular reporting for team performance and pipeline health. Qualifications - 8+ years of B2B sales leadership experience, preferably in foodservice, proptech, or workplace benefits. - Proven track record of success owning P&L and scaling a business unit. - Expertise in selling to HR, People Ops, Facilities, and property managers. - Familiarity with employee benefits and workplace wellness programs. - Strong leadership and coaching skills with a builder’s mindset. - Entrepreneurial and adaptable to evolving market dynamics. Benefits - Health Insurance coverage - 401k Plan - We grow, you grow: Stock Options Plan granted on Day 1 - Eligible for a bi-annual performance bonus - Unlimited PTO - 5-year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical - Paid Family leave - Compassionate Leave: 3-5 days each time the need arises - A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly - AI-forward workplace: enterprise access to ChatGPT and Claude to help you work smarter and grow faster. - Wellness perks: access to fitness subsidies to build a healthy lifestyle - Personalized Spanish coach - Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

• Support the coordination, documentation, and communication of medical services and/or benefit administration determinations. • Apply advanced technical knowledge to solve moderately complex problems. • Coordinate and communicate with providers, members, or other parties to facilitate optimal care and treatment. • Conduct briefings and area meetings; maintain frequent contact with other managers across the department.

Role Description We are seeking a results-driven Marketplace Manager to lead and grow our presence across major e-commerce platforms, including eBay, Amazon Marketplace, and others. You will be responsible for the end-to-end management of our digital storefronts, ensuring high-quality listings, optimized search visibility, and superior account health. As this is a fully remote position, we are looking for a self-starter who can navigate the complexities of third-party marketplaces independently while collaborating effectively with our broader team. Essential Job Functions - Listing Management: Create, monitor, and optimize product listings across all marketplaces, ensuring accuracy in titles, descriptions, images, and pricing. - Customer Engagement: Serve as the primary point of contact for customer inquiries via email and platform messaging systems; provide timely, professional, and technical support to ensure a premium buying experience and maintain high seller ratings. - SEO & Optimization: Conduct keyword research and implement SEO best practices to improve organic rankings and conversion rates (A+ content, backend keywords, etc.). - Performance Analysis: Track and report on key performance indicators (KPIs) such as sales volume, advertising spend (ACOS/ROAS), and profit margins. - Account Health & Compliance: Monitor seller metrics, resolve listing suppressions, and ensure full compliance with platform-specific policies to protect account standing. - Advertising Management: Manage and optimize PPC campaigns (Amazon Advertising, eBay Promoted Listings) to drive targeted traffic. Qualifications - Experience: 3+ years of experience managing high-volume accounts on Amazon (Seller Central/Vendor Central) and eBay. Experience with Walmart or Shopify is a plus. - Technical Proficiency: Deep understanding of marketplace algorithms, listing tools, and multi-channel management software. Must demonstrate expertise in Microsoft Excel, PowerPoint, and CRM platforms. - Analytical Mindset: Strong attention to detail and the ability to pull complex data to turn it into actionable business insights. - Communication: Exceptional written and verbal communication skills; ability to handle complex customer inquiries and technical troubleshooting with professionalism and tact. - Bilingual Capabilities: Proficiency in a second language is considered a strong asset. - Remote Collaboration: Comfortable working independently while contributing to a team-oriented culture in a remote environment. - Problem-Solving: Proven ability to resolve account issues, policy violations, and technical glitches directly with marketplace support. Requirements - Continual use of hands and arms. - Sitting at a computer for long periods of time. - Adapt to different time zones and work schedules. Benefits - Up to 19 days of accrued paid time off annually. - 8 paid holidays. - 401 (k) match up to 4%. - Medical/Dental/Vision. - Flexible spending account. - Employee Assistance Program. - Employer Paid Basic Life Insurance and AD&D.