SSF IMPORTED AUTO PARTS LLC

Role Description We are seeking a results-driven Marketplace Manager to lead and grow our presence across major e-commerce platforms, including eBay, Amazon Marketplace, and others. You will be responsible for the end-to-end management of our digital storefronts, ensuring high-quality listings, optimized search visibility, and superior account health. As this is a fully remote position, we are looking for a self-starter who can navigate the complexities of third-party marketplaces independently while collaborating effectively with our broader team. Essential Job Functions - Listing Management: Create, monitor, and optimize product listings across all marketplaces, ensuring accuracy in titles, descriptions, images, and pricing. - Customer Engagement: Serve as the primary point of contact for customer inquiries via email and platform messaging systems; provide timely, professional, and technical support to ensure a premium buying experience and maintain high seller ratings. - SEO & Optimization: Conduct keyword research and implement SEO best practices to improve organic rankings and conversion rates (A+ content, backend keywords, etc.). - Performance Analysis: Track and report on key performance indicators (KPIs) such as sales volume, advertising spend (ACOS/ROAS), and profit margins. - Account Health & Compliance: Monitor seller metrics, resolve listing suppressions, and ensure full compliance with platform-specific policies to protect account standing. - Advertising Management: Manage and optimize PPC campaigns (Amazon Advertising, eBay Promoted Listings) to drive targeted traffic. Qualifications - Experience: 3+ years of experience managing high-volume accounts on Amazon (Seller Central/Vendor Central) and eBay. Experience with Walmart or Shopify is a plus. - Technical Proficiency: Deep understanding of marketplace algorithms, listing tools, and multi-channel management software. Must demonstrate expertise in Microsoft Excel, PowerPoint, and CRM platforms. - Analytical Mindset: Strong attention to detail and the ability to pull complex data to turn it into actionable business insights. - Communication: Exceptional written and verbal communication skills; ability to handle complex customer inquiries and technical troubleshooting with professionalism and tact. - Bilingual Capabilities: Proficiency in a second language is considered a strong asset. - Remote Collaboration: Comfortable working independently while contributing to a team-oriented culture in a remote environment. - Problem-Solving: Proven ability to resolve account issues, policy violations, and technical glitches directly with marketplace support. Requirements - Continual use of hands and arms. - Sitting at a computer for long periods of time. - Adapt to different time zones and work schedules. Benefits - Up to 19 days of accrued paid time off annually. - 8 paid holidays. - 401 (k) match up to 4%. - Medical/Dental/Vision. - Flexible spending account. - Employee Assistance Program. - Employer Paid Basic Life Insurance and AD&D.

Role Description We are looking for a proactive, detail-oriented individual who is eager to learn and grow within a dynamic sales environment. This role is a part-time and remote internship with an anticipated duration of 9 months. The ideal candidate is curious, resourceful, and comfortable conducting online research and communicating clearly through written channels. They should be organized, self-motivated, and able to manage their time effectively while juggling multiple priorities. A strong interest in the automotive industry and a willingness to take initiative on special projects will help this intern thrive and make a meaningful impact on our team. Essential Functions - Lead Qualification: - Conduct online research to gather relevant information on automotive businesses. - Evaluate and determine the viability of leads based on specific business criteria. - Accurately document findings and communication in our internal systems. - Written Communication: - Draft clear and professional written updates within our CRM or lead management tools to ensure seamless collaboration across the sales team. - Time Management: - Prioritize tasks effectively to support multiple projects and meet deadlines in a fast-paced environment. - Project Support: - Assist with special projects as assigned, contributing to ongoing sales initiatives and strategic goals. Qualifications - Strong verbal and written communication skills, with the ability to convey information clearly and professionally. - Excellent organizational and time management skills, with keen attention to detail. - Proficient in Microsoft Office Suite (Excel, Word, Outlook). - Ability to work independently and collaboratively in a fast-paced environment. - Comfortable learning new tools and systems quickly. Requirements - Must have a distraction-free workspace. Physical Demands - Physically capable of sitting for extended periods to monitor computer applications. Company Description SSF Imported Auto Parts is a leading distributor of European automotive parts, dedicated to providing high-quality products and exceptional service to our customers. With a focus on efficiency and innovation, we strive to meet the evolving needs of the automotive industry.

Role Description We are looking for an enthusiastic individual who will be responsible for performing various Human Resources tasks in a temporary and part-time role. The ideal candidate thrives in a remote work environment, demonstrating strong self‑motivation, accountability, and the ability to manage priorities independently and professionally while maintaining clear and timely communication with team members. - Maintaining and filing critical Human Resources documents. - Performing audits for completeness, accuracy, and reporting discrepancies. - Support recruitment and employer branding by assisting with job postings and company presence on job sites. - Perform a variety of Human Resources administrative tasks as assigned. - Assist with the Learning Management System (LMS) program for employee training. - Assist with participation in job fairs and recruiting events. - Effectively manage time and prioritize multiple HR-related tasks and deadlines. - Maintain a professional, respectful, and confidential demeanor. - Handle sensitive and confidential information with discretion and in compliance with company policy and applicable laws. - This position does not have authority to make hiring, disciplinary, compensation, or termination decisions. Qualifications - Currently enrolled in or recently completed a college or university program. - Coursework in Human Resources, Business Administration, Psychology, Management, or equivalent courses. Requirements - Work Monday through Friday for 10 hours. - Excellent verbal and written communication skills. - Excellent interpersonal and customer service skills. - Excellent organizational skills and attention to detail. - Excellent time management skills with a proven ability to meet deadlines. - Demonstrated ability to work effectively in a team-based environment. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times. Other Information - Length of internship depends upon availability of work. - This role is not eligible for Company benefits including the Employee Referral Program. - As an equal opportunity employer, we value diversity and inclusion.

Role Description The Transportation Support Specialist will play a critical role in optimizing SSF Imported Auto Parts' transportation processes. This role requires a detail-oriented individual with strong analytical skills to ensure that our transportation operations are cost-effective, efficient, and meet the service expectations of our customers. - Customer Delivery Support & ETA Management: Monitor live routes and driver activity to ensure accurate ETAs, proactively address delays, and coordinate with dispatch and drivers to maintain service levels and customer expectations. - Data Analysis: Collect and analyze transportation data to identify trends, inefficiencies, and opportunities for process improvement. - Vendor Management: Collaborate with carriers and third-party logistics providers to monitor performance and ensure compliance with service agreements. - Performance Reporting: Develop and maintain transportation performance metrics, generating regular reports for management review. - Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of transportation operations. - Compliance: Ensure that all transportation activities comply with relevant laws, regulations, and company policies. - Cross-Functional Collaboration: Work closely with other departments, including supply chain, procurement, and customer service, to support overall business objectives. - Driver Training and Support: Assist in the training of drivers, ensuring they follow SSF Standard Operating Procedures (SOPs). Provide ongoing support to drivers and ensure efficient communication with third-party courier companies. - Dispatch Team Training: Help train the dispatch team at SSF, ensuring they adhere to company procedures and maintain effective communication with the sales team. - Travel Requirements: Willingness to travel occasionally for driver training and to assist with routes when needed. Qualifications - 2-4 years of experience in transportation or logistics analysis. - Strong analytical skills with the ability to interpret complex data and make data-driven decisions. - Proficiency in transportation management systems (TMS) and advanced Excel skills. - Excellent communication skills. - Ability to work independently and as part of a team in a fast-paced environment. - Knowledge of industry regulations and best practices in transportation and logistics. Requirements - Experience in the automotive parts industry or with a distributor (preferred). - Bilingual (English/Spanish) (preferred). - Must be able to travel regularly to local warehouse locations by air or in a vehicle. - Physically capable of sitting for extended periods to monitor computer applications. Benefits - Comprehensive life, health, dental, and vision insurance. - Retirement savings plan with company match. - Paid time off and holidays. - Opportunities for professional development and career growth.

Role Description We are looking for a proactive, detail-oriented individual who is eager to learn and grow within a dynamic sales environment. This role is part-time and remote. The ideal candidate is curious, resourceful, and comfortable conducting online research and communicating clearly through written channels. They should be organized, self-motivated, and able to manage their time effectively while juggling multiple priorities. A strong interest in the automotive industry and a willingness to take initiative on special projects will help this intern thrive and make a meaningful impact on our team. Essential Functions - Lead Qualification: - Conduct online research to gather relevant information on automotive businesses. - Evaluate and determine the viability of leads based on specific business criteria. - Accurately document findings and communication in our internal systems. - Written Communication: - Draft clear and professional written updates within our CRM or lead management tools to ensure seamless collaboration across the sales team. - Time Management: - Prioritize tasks effectively to support multiple projects and meet deadlines in a fast-paced environment. - Project Support: - Assist with special projects as assigned, contributing to ongoing sales initiatives and strategic goals. Qualifications - Strong verbal and written communication skills, with the ability to convey information clearly and professionally. - Excellent organizational and time management skills, with keen attention to detail. - Proficient in Microsoft Office Suite (Excel, Word, Outlook). - Ability to work independently and collaboratively in a fast-paced environment. - Comfortable learning new tools and systems quickly. Requirements - Must have a distraction-free workspace or alternatively willing to work on site. Physical Demands - Physically capable of sitting for extended periods to monitor computer applications. Company Description SSF Imported Auto Parts is a leading distributor of European automotive parts, dedicated to providing high-quality products and exceptional service to our customers. With a focus on efficiency and innovation, we strive to meet the evolving needs of the automotive industry.