Doosan

• Territory Management: Understand the market potential, customer demographics, and competitive landscape of the assigned territory • Work with dealerships to ensure high customer satisfaction through quality experiences • Build and maintain relationships with dealers to achieve common goals • Manage daily activities, plans, and goals within the territory • Oversee financial resources, ensuring responsible management for both the Company and its dealers • Monitor attachment ratios to focus on growth • Assist in implementing and monitoring sales and performance programs • Conduct monthly reviews, ensuring dealer compliance with the 6-Month Plan and proper inventory stocking for market success • Dealer Communication and Accountability: Drive dealer performance through regular Sales/Action Plan meetings • Present market share data and competitive trends to dealers • Review dealer sales data and action plans quarterly, providing guidance on improvements • Ensure dealer actions align with company objectives by implementing Action Plan items • Coordinate sales blitzes in underperforming counties and report findings • Ensure adequate floor plan levels for effective market representation • Cultivate customer relationships by participating in dealer events • Dealer Training: Conduct training to improve dealers' product knowledge, sales techniques, and customer service • Host district sales training schools focusing on new products and competitive positioning • Ride along with new sales specialists, providing orientation on products, sales processes, and customer engagement, focusing on underperforming areas • Develop Dealer Strategy and Programs: Ensure comprehensive dealer branch coverage for market reach • Oversee Bobcat Specialist coverage for product expertise and sales effectiveness • Identify and address dealer gaps by recruiting new dealers • Support new dealers for successful market integration • Establish and document commitments for performance improvement and accountability • Communication and Development: Collaborate with District Parts & Service Managers, Doosan Bobcat Financial reps, and the Corporate office to drive business success • Ensure clear communication and feedback across departments to support marketing and business functions • Conduct quarterly dealer performance reviews with DPSMs • Coordinate dealer credit lines with DBFS reps, ensuring financial health and efficiency • Oversee branding efforts to maintain standards and consistent signage • Monitor dealer sales leads for timely follow-up and improved lead conversion

• Develop an understanding of the assigned District, including market potential, customer demographics, and competitive awareness. • Collaborate with dealerships to ensure quality experiences at all operational levels, fostering high customer satisfaction. • Build and maintain relationships throughout the dealer organization to achieve common goals and objectives. • Manage day-to-day activities, plans, goals, and financial resources. • Communicate customer and dealer needs effectively to relevant departments. • Contribute to the development of annual district strategies and individual dealer plans to support business objectives. • Drive district parts sales and effective stocking behaviors to meet Annual Operating Plan (AOP) targets through proactive dealer engagement. • Promote parts and service programs at dealerships to ensure comprehensive knowledge of company policies and procedures. • Advise dealership staff on service and maintenance practices for contracted products, enhancing service quality. • Support potential new dealerships in establishing their parts/service departments and assist in evaluating their capabilities. • Provide assistance during dealer termination processes as needed. • Support dealer performance through daily interactions, quarterly Parts/Service reviews, and action plan meetings. • Assist in creating actionable plans to encourage buy-in from dealer principals, parts managers, and service managers. • Ensure execution of action plan items to uphold compliance and drive continuous improvement. • Engage jointly with the dealer and dissatisfied customers to efficiently resolve complaints, ensuring timely responses and follow-ups on resolutions and satisfaction surveys. • Provide technical resources during challenging situations, demonstrating a commitment to excellent customer service.

• Develop an understanding of the assigned District, including market potential, customer demographics, and competitive awareness. • Collaborate with dealerships to ensure quality experiences at all operational levels, fostering high customer satisfaction. • Build and maintain relationships throughout the dealer organization to achieve common goals and objectives. • Manage day-to-day activities, plans, goals, and financial resources. • Communicate customer and dealer needs effectively to relevant departments. • Contribute to the development of annual district strategies and individual dealer plans to support business objectives. • Drive district parts sales and effective stocking behaviors to meet Annual Operating Plan (AOP) targets through proactive dealer engagement. • Promote parts and service programs at dealerships to ensure comprehensive knowledge of company policies and procedures. • Advise dealership staff on service and maintenance practices for contracted products, enhancing service quality. • Support potential new dealerships in establishing their parts/service departments and assist in evaluating their capabilities. • Provide assistance during dealer termination processes as needed. • Support dealer performance through daily interactions, quarterly Parts/Service reviews, and action plan meetings. • Assist in creating actionable plans to encourage buy-in from dealer principals, parts managers, and service managers. • Ensure execution of action plan items to uphold compliance and drive continuous improvement. • Engage jointly with the dealer and dissatisfied customers to efficiently resolve complaints, ensuring timely responses and follow-ups on resolutions and satisfaction surveys. • Provide technical resources during challenging situations, demonstrating a commitment to excellent customer service.

• Develop an understanding of the assigned District, including market potential, customer demographics, and competitive awareness. • Collaborate with dealerships to ensure quality experiences at all operational levels, fostering high customer satisfaction. • Build and maintain relationships throughout the dealer organization to achieve common goals and objectives. • Manage day-to-day activities, plans, goals, and financial resources. • Communicate customer and dealer needs effectively to relevant departments. • Contribute to the development of annual district strategies and individual dealer plans to support business objectives. • Drive district parts sales and effective stocking behaviors to meet Annual Operating Plan (AOP) targets through proactive dealer engagement. • Promote parts and service programs at dealerships to ensure comprehensive knowledge of company policies and procedures. • Advise dealership staff on service and maintenance practices for contracted products, enhancing service quality. • Support potential new dealerships in establishing their parts/service departments and assist in evaluating their capabilities. • Provide assistance during dealer termination processes as needed. • Support dealer performance through daily interactions, quarterly Parts/Service reviews, and action plan meetings. • Assist in creating actionable plans to encourage buy-in from dealer principals, parts managers, and service managers. • Ensure execution of action plan items to uphold compliance and drive continuous improvement. • Engage jointly with the dealer and dissatisfied customers to efficiently resolve complaints, ensuring timely responses and follow-ups on resolutions and satisfaction surveys. • Provide technical resources during challenging situations, demonstrating a commitment to excellent customer service.

• Enhance dealership operations and customer satisfaction • Manage daily operational activities and promote parts/service programs • Build and maintain relationships with dealership personnel • Support dealer performance through daily interactions and action plans • Engage with dealers and customers to resolve complaints

• Execute Doosan’s channel development strategy. • Prospect and sign new distributor locations with a focus on achieving expansion goals. • Build recruitment and lead management plans that ultimately result in additional distributor locations. • Effectively communicate Doosan Company's value proposition and partnership attributes to potential candidates. • Effectively communicate Doosan Company's new distributor requirements. • Gain commitment and buy-in. • Manage quick and efficient application and onboarding of new distributors. • Assist in new distributor setup to quickly get new distributors selling Company products. • Aptitude and willingness to train and support distributor sales personnel. • Support existing Company distributor terminations, coverage, and succession planning scenarios through distributor prospecting efforts. • Build customer network. • Build partnership with new end user customers. • Create revenue base and increase revenue year over year.

• Develop an understanding of the assigned District, including market potential, customer demographics, and competitive awareness. • Collaborate with dealerships to ensure quality experiences at all operational levels, fostering high customer satisfaction. • Build and maintain relationships throughout the dealer organization to achieve common goals and objectives. • Manage day-to-day activities, plans, goals, and financial resources. • Communicate customer and dealer needs effectively to relevant departments. • Contribute to the development of annual district strategies and individual dealer plans to support business objectives. • Drive district parts sales and effective stocking behaviors to meet Annual Operating Plan (AOP) targets through proactive dealer engagement. • Promote parts and service programs at dealerships to ensure comprehensive knowledge of company policies and procedures. • Advise dealership staff on service and maintenance practices for contracted products, enhancing service quality. • Support potential new dealerships in establishing their parts/service departments and assist in evaluating their capabilities. • Provide assistance during dealer termination processes as needed. • Support dealer performance through daily interactions, quarterly Parts/Service reviews, and action plan meetings. • Assist in creating actionable plans to encourage buy-in from dealer principals, parts managers, and service managers. • Ensure execution of action plan items to uphold compliance and drive continuous improvement. • Engage jointly with the dealer and dissatisfied customers to efficiently resolve complaints, ensuring timely responses and follow-ups on resolutions and satisfaction surveys. • Provide technical resources during challenging situations, demonstrating a commitment to excellent customer service.

• Manage 2 different brands and relative networks in assigned region • Propose network changes / areas for improvement based on analysis of current business processes • Evaluate, develop, support, drive, shape and consult several exclusive dealer networks of different CE product groups • Constantly monitor, develop and evaluate the dealer network performance and development • Initiate and manage network restructuring processes when necessary • Be the first response contact for dealer questions in respect to product, sales and marketing • Support dealer and represent brands in customer visits • Collaborate with the back office to establish brand awareness and market reputation • Monitor, drive and develop conform market appearance of all sales-partners • Be the back-office’s ear in the market and monitor/report the development of new trends • Plan, discuss and agree a marketing plan with dealers in the region of responsibility

• Manage all Customers and sites within an agreed sales area. • Ensure sales targets are met in accordance with area’s Key Performance Indicators (KPI’s). • Achieve revenue and unit sales growth against budget. • Retain existing customer base within agreed percentage. • Redevelop dormant and lapsed customer accounts to agreed percentage. • Complete diary, meeting reports and record activity via our CRM system. • Complete and update forecasts and pipelines, to ensure an accurate measurement of sales. • Carry out site surveys as required, in accordance with Health & Safety requirements and assist Customers with product selection and advice. • Target new business in accordance with Company targets. • Ensure Customer service and Customer expectations are exceeded for both internal and external Customers. • Deal with all customer queries quickly, efficiently and cost effectively. • Collecting Customer feedback and market research.