Title: Senior/Principal CTM, Neuroscience - Remote, United Kingdom - Remote, Romania - Remote, France - Remote, Czechia - Remote, Bulgaria - Remote, Milano, Italy - Remote, Poland - Remote, Spain Full time Remote Join Us as a Senior/Principal Clinical Trial Manager - Make an Impact at the Forefront of Innovation. The Senior Clinical Trial Manager is accountable for achieving the final clinical deliverable (usually clean data from evaluable patients as specified in the study protocol) within the time period specified in the contract with the customer. The Clinical Trial Manager interprets data on project issues and makes good business decisions with support from experienced team members or line manager. Works to ensure that all clinical deliverables meet the customer's time/quality/cost expectations. Maintains profitability by ensuring clinical activity is conducted within contract scope, through efficient management of the clinical team. The position involves working on projects of low to moderate complexity and as part of a team of CTMs. We are currently looking for a Senior/Principal level CTM with extensive and current Neuroscience experience within the following areas: - Ophthalmology: General ophthalmology, Diabetic Macular Edema & Geographic Atrophy - Rare Disease: Myasthenia Gravis, Huntington's, ALS, DMD, CIDP, DM1 (myotonic dystrophy) and FSHD - CAR-T experience a plus - Sleep, Epilepsy, and/or Psychiatry - Basket, Master Protocol or Adaptive Trial experience is a ++ What You'll Do: • Manage all clinical operational and quality aspects of allocated studies, of low to moderate complexity, in compliance with ICH GCP. In accordance to project specific requirements, may assume Clinical Study Manager (CSM) responsibilities on small and/or less complex projects. • Develop clinical tools (e.g. Monitoring Plan, Monitoring Guidelines) in conjunction with the Data Quality Plan. Contribute to the development of the Master Action Plan (MAP) for providing clinical related documents. Ensure timely set up, organization, content and quality of the relevant sections of the Trial Master File (local and central). May participate in the design and development of CRFs, CRF guidelines, patient informed consent templates and other protocol specific documents as required. Collaborate with the project manager to prepare, organize, and present at client meetings, including bid defense and hand-off meetings. • Collaborate with the clinical team and other departments as needed to meet deliverables of the project. Regularly communicate with the team and lead team meetings to ensure that timelines, resources, interactions, and quality are maintained. Responsible for the implementation and training of standardized clinical monitoring processes within the study and according to corporate standard policies. Responsible for the timely archiving of documents and study materials for the department. • Ensure achievement of the final clinical deliverable within the contractual time period specified by preparing and monitoring clinical activity timelines and metrics, providing status updates to the project manager, regularly reviewing projects using tracking and management tools, implementing recovery actions, reviewing monitoring visit reports, and managing CRF collection and query resolution. Continuously monitor or co-monitors clinical trials to assess performance and ensure contractual obligations are met. In smaller regions, may routinely conduct Accompanied Field Visits (AFVs) and be accountable for project financials. • May communicate with study sites regarding issues such as protocol, patient participation, case report form completion and other study-related issues. • May coordinate all start-up activities and ensures that timely ethics committee and regulatory submissions (if appropriate) are addressed. Ensure that essential document quality meets the expectation of Regulatory Compliance Review. Review and follows up on all questions raised by the ethics committees. • May provide input into preparation of forecast estimates for clinical activities. Responsible for clinical resource management, assignment, delegation of clinical responsibilities and identification of additional resource requirements. Education & Experience Requirements: • Bachelor's degree or equivalent and relevant formal academic / vocational qualification • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years). In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills, Abilities: • Good leadership skills, effective at mentoring and training, and capable of motivating and integrating teams • Good planning and organizational skills to enable effective prioritization of workload • Solid interpersonal and problem solving skills to enable working in a multicultural matrix organization • Capable of working effectively in a changing environment with complex/ambiguous situations • Familiarity with the practices, processes, and requirements of clinical monitoring • Good judgment and decision making skills • Effective oral and written communication skills, including English language proficiency • Capable of evaluating workload against project budget and adjusting resources accordingly • Sound financial acumen and knowledge of budgeting, forecasting and fiscal management • Strong attention to detail • Solid understanding of relevant regulations e.g. ICH/GCP, FDA guidelines, etc. • Good computer skills to effectively use automated systems and computerized applications such as Outlook, Excel, Word, etc.

Role Description The Field Service Manager will oversee approximately 25 accounts across the Midwest, requiring deep technical expertise in commercial laundry equipment and a 50% travel commitment. This remote role involves training distributor technicians, managing quality resolutions, and applying strategic problem-solving to maintain strong customer-supplier relationships. Candidates must be self-starters residing in or willing to relocate to the region to succeed in this fast-paced, goal-oriented environment. This role can be based in Illinois, Michigan, Wisconsin, Iowa, or Indiana. Your responsibilities will include - Technical Training: Educate technicians on commercial laundry products and conduct ride-alongs to provide hands-on feedback. - Stakeholder Management: Build and maintain strong working relationships with key partners and stakeholders. - Cross-Functional Collaboration: Partner with engineering, manufacturing, and sales teams to resolve issues and execute strategies. - Problem Solving: Diagnose technical issues and manage quality resolutions for customers. - Process Improvement: Drive lean learning processes to ensure fast, efficient execution of service goals. - Customer Excellence: Develop and maintain best-in-class service standards for all accounts. - Communication: Utilize excellent interpersonal and presentation skills for both written and verbal reporting. - Autonomous Teamwork: Work supportively within a team environment while requiring minimal direct supervision. Qualifications - Education: Bachelor's degree - Experience: 5+ years of hands-on experience with commercial laundry products - Technical Troubleshooting: Ability to interpret schematic diagrams and use diagnostic tools on high-voltage and gas systems - Core Competencies: Proven interpersonal and communication skills with a demonstrated ability to think independently and manage complex processes with high attention to detail Preferred skills and experiences - Advanced Diagnostics: Expert proficiency with multimeters and manometers to troubleshoot high-voltage and gas-powered systems. - Schematic Interpretation: Ability to read and interpret complex technical diagrams to identify root causes and ensure equipment safety. - Process Improvement: Knowledge of LEAN, Six Sigma, and Project Management methodologies to drive operational efficiency. - Training & Facilitation: Superior presentation skills for delivering technical training via e-learning or in-person sessions to all employee levels. - Strategic Execution: Strong ability to manage project scope and risks while leading teams through change management processes. Compensation Data The anticipated salary range for this position is $54,950 - $109,900 + Annual Bonus. Final compensation within this range will be determined based on several factors, including the candidate’s relevant skills, professional experience, and specific educational background and certifications. Benefits - Generous benefits package - Whirlpool employee discount - Fitness & educational reimbursement programs - Kitchenettes, and more! Additional information Whirlpool’s Ways of Working: Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including: - Always On Flexibility: You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. - Two-Week Work from Anywhere: Minimum of one-week increments for a total of two weeks per year. - Sabbatical: Four weeks paid leave after every five years of service.

Role Description As a Behavioral Health Care Manager (BHCM) at Imagine Pediatrics, you will work with the families of children with special healthcare needs, providing case management services for members enrolled in Imagine Pediatrics care model. You will work alongside pediatricians, nurses, care coordinators, and other healthcare professionals. Your primary responsibilities will include: - Monitor high-risk pediatric patients (up to 19 years old), including those recently discharged from the hospital, ensuring appropriate follow-up and assistance with meeting resource needs (food, housing, etc). - Conduct comprehensive assessments to address behavioral, social, emotional, and systemic needs of patients and families; provide referrals based on identified needs; and ensure caregivers and patients receive prompt, coordinated communication. - Perform daily tracking of family needs, continuously evaluate the effectiveness of the patient/family care map, and modify plans based on evolving needs and goal progression. - Maintain timely, accurate clinical documentation for each family; utilize Athena and other internal systems to close patient visits and charts within required timeframes. - Provide interventions aligned with the social, emotional, and physical needs of patients and caregivers, including de-escalation of mental health crises, behavioral issues, and family conflict; escalate high-risk patients through appropriate pathways. - Facilitate case management requiring clinical expertise across various systems, helping patients and families navigate the complexities of mental health diagnoses. - Research and resource validated external services to meet behavioral and social needs, including social services agencies and behavioral health specialists. - Provide psychoeducation on mental health diagnoses, treatment progression, the importance of treatment adherence, and related topics as appropriate. - Collaborate regularly with external care team members, including school systems, specialists, and respective state department of child welfare as needed. - Participate in scheduled interdisciplinary team consultations to monitor patient progress. - Represent Imagine Pediatrics professionally to patients, families, providers, and the broader community. - Perform other duties and responsibilities as assigned by manager. Qualifications - Masters’ degree with major course work in social work or related field required. - Provisional licenses (LMSW, PLPC, LAMFT) preferred. - Minimum 3-5 years of post-graduate experience in health care social work/Case management in behavioral health required. - Experience working with pediatric population and family systems required. - Proficiency in motivational interviewing practices and/or techniques; goal setting and intervention; assessment of needs. - Knowledge of social work including crisis prevention and intervention. - Experience with providing telehealth services. - Knowledge of MS Office Suite and ability to work in online platforms. - Bilingual Spanish preferred. - Strong knowledge of behavioral health principles and practices. - Proficient in trauma-informed care practices. - Strong knowledge of mental health common signs and symptoms and able to identify difficulties with coping. - Role is remote with 10% travel necessary for training/education purposes. - Ability to work afternoons and evenings. Benefits - Base salary range of $70,000 - $77,000 in addition to annual bonus incentive. - Competitive company benefits package. - Eligibility to participate in an employee equity purchase program (as applicable). - Competitive medical, dental, and vision insurance. - Healthcare and Dependent Care FSA; Company-funded HSA. - 401(k) with 4% match, vested 100% from day one. - Employer-paid short and long-term disability. - Life insurance at 1x annual salary. - 20 days PTO + 10 Company Holidays & 2 Floating Holidays. - Paid new parent leave. - Additional benefits to be detailed in offer. Company Description Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.

• Oversee the daily operations of the Laboratory Services function across both clinical and translational research work-streams. • Manage personnel, maintain and optimize lab workflows, and ensure compliance with quality and regulatory standards. • Collaborate with cross-functional partners to drive smooth day-to-day operations of cancer diagnostic testing. • Provide leadership and oversight of instrument maintenance programs and troubleshooting workflows. • Support recruiting, hiring, onboarding, and retention efforts to build a high-performing team.