• Shape and execute technology strategy across software delivery teams • Build reusable components and define engineering standards • Participate actively in code reviews and elevate engineering quality • Conceptualize and deliver solutions for complex business needs • Drive engineering best practices including test automation, CI/CD, telemetry, DevOps, and iterative delivery • Enable platform reuse and consistent developer experience across teams

• Design, build, and maintain automated billing workflows in Salesforce, including Apex, Flow, Lightning Web Components, and platform integrations. • Architect and operate a continuously learning Salesforce-initiated AI-driven pipeline, that takes diagnostic test information as input and routes the order through our revenue lifecycle, relying on human intervention, partner APIs, and external systems, as needed. • Translate billing requirements from Finance, Revenue Operations, and Customer Success into well‐scoped engineering deliverables with clear SLAs, observability, and rollback paths. • Fine-tune document extraction AI models with support from Arteras AI team • Use AI Code-gen and other AI‐assisted development tools to accelerate delivery, generating, reviewing, and refactoring Salesforce and Python code. • Instrument the billing pipeline with monitoring, alerting, and audit trails so that failures, anomalies, and drift are caught early and resolved without manual triage where possible. • Continuously evaluate pipeline performance and incorporate feedback loops (rules, heuristics, and lightweight ML where appropriate) so the system gets more accurate and more autonomous over time.

• Develop and customize the B2B CRM platform based on Creatio. • Implement business logic using C# and Creatio platform capabilities. • Develop frontend functionality using TypeScript and Angular (Freedom UI). • Configure and develop Creatio objects, business processes, and UI components. • Integrate Creatio with external systems via REST / SOAP APIs. • Participate in analysis and implementation of business requirements together with Business Analysts and Product Owners. • Develop and support custom Creatio packages. • Ensure data consistency and correctness across integrations. • Fix bugs and support existing functionality. • Participate in sprint planning, estimations, and backlog refinement. • Create and maintain technical documentation. • Support deployment and release processes.

• Provide technical and architectural leadership to the software development team • Work closely with business analysts to design, develop and test new features and functionality for our core product • Meet with clients and product teams to provide expertise in design and architecture • Provide technical guidance and leadership to team members • Work closely with support analysts to identify and fix bugs • Develop prototypes and proof of concepts to explore new technologies and determine how to best integrate them into the product • Create clean, reliable, performant code with an eye for future maintainability • May supervise and mentor direct reports