• Execute on the strategy and vision for a component of Mastery's Transportation Management System • Develop an understanding of Mastery's users and act as an advocate for their needs • Collaborate with stakeholders to align product requirements to client needs and Mastery’s strategic vision • Gather product requirements, prioritize features and backlogs, and improve user experience • Work with engineering team(s) to evaluate, implement, and deliver solutions that solve user challenges • Build and maintain supporting documentation relating to your product(s) and feature(s) • Design metrics for monitoring the success and impact of features.

Role Description The Solutions PMM team owns ICP strategy, core narrative, solutions messaging, competitive positioning, and field enablement across all segments. This role specifically leads our data & AI GTM motion—one of Retool’s most strategically important growth areas. We’re looking for a senior technical PMM who can go beyond messaging frameworks and into direct, hands-on field credibility: - Define and own the data & AI ICP - Go deep on fluid competitive dynamics with code generation tools - Synthesize quarterly research into actionable GTM intelligence - Show up as a genuine partner to sellers on active deals This is a high-visibility role with real scope. If you love sitting at the intersection of market strategy, technical depth, and field execution, and you’re energized by helping a fast-moving team land its biggest bets, we’d love to meet you. Qualifications - 5+ years of product marketing experience at a high-growth B2B SaaS company, with meaningful time in developer tooling, data infrastructure, or AI/ML - Demonstrated experience building ICP frameworks, persona-based messaging, and segment-specific GTM strategies - Technical depth and AI fluency sufficient to understand how our platform works and how customers derive value from it - Field credibility—you’re comfortable supporting sellers on active deals and translating complex market dynamics into clear positioning - World-class writing and communication skills; you can distill complexity into clarity for both technical and business audiences - Strong affinity for data and operations teams, with a working understanding of the tools and ecosystems they rely on - An insatiable intellectual curiosity and genuine interest in the AI-native software development space Requirements - Define and maintain our data & AI ICP personas, value propositions, use cases, and segment-specific messaging - Lead quarterly industry research across all ICPs and synthesize findings into actionable GTM intelligence for the broader team - Develop and maintain messaging, campaign narratives, and BDR/DG maps and talk tracks - Build win case studies and proof points across champion and/or buyer deals - Create assets for field sellers on active deals and drive them through enablement for scale - Work with demand gen, content, and enablement to activate messaging and associated GTM motions - Own Retool’s coopetition positioning against code generation and ecosystem tools (including Claude, OpenAI, and others) - Support the partnerships team with market context, messaging alignment, and partner-facing materials - Partner with our Technical Customer Experience team on messaging support and internal and external deliverables - Collaborate with partner marketing and revenue enablement on program kickoffs, planning, and execution

• Be the voice for the users of our software solutions by taking the initiative to thoroughly understand and effectively communicate their needs • Define and articulate the business case for product features and functionality, grounding decisions in user research, data, and measurable outcomes • Drive continuous product discovery through structured user research, prototyping, and hypothesis validation to ensure development investment is evidence-based • Build and prioritize the backlog of user stories, tasks, and defects, ensuring alignment with product strategy and team capacity • Own agile delivery practices within the team, including sprint planning, backlog refinement, and release coordination to maintain consistent velocity and quality • Define and track product success metrics, using performance data and user feedback to inform prioritization decisions and demonstrate business impact • Apply working knowledge of relevant regulatory and compliance requirements to product decisions, ensuring solutions meet applicable privacy and clinical standards • Leverage AI-assisted tooling and data-driven signals to improve requirements definition, backlog management, and product decision-making • Support pre-sales, implementation, and client-facing teams during product onboarding and escalated issue resolution • Contribute to strategic planning and product roadmaps, translating organizational goals into a coherent and prioritized product vision

• Own key parts of the Workflows product experience across activation, builder usability, execution reliability, and long-term engagement. • Identify high-impact opportunities across the workflow funnel, simplifying complex automation journeys. • Collaborate with cross-functional teams to ship scalable improvements. • Drive initiatives that make it faster and easier for users to launch their first meaningful automation. • Lead efforts to make workflows a sticky product that users return to regularly.