Role Description At Nationwide our Overnight Inbound Customer Service Advisors work hard taking calls to support our customers out of standard business hours, providing expert guidance and support around lost and stolen cards and disputed payments, 7 days a week, 8pm-8am. Here at NBS, we help you build a career, not just a job. There are so many ways that you can develop, progress, and contribute to our success, from learning and growing, to being open to trying new things through secondments or taking on a different or broader role which develops new skills. Many of our contact centre colleagues progress into other roles, taking their new skills to support our customers in the moments that matter most to them. When you push for high performance - from yourself and those around you - you thrive at Nationwide. This role is entirely remote with no requirement to be on site. You will be working on a 2-week rotation of the following shift pattern: - Week 1- Thurs-Sun, 7pm-6am (40 hrs) - Week 2 – Wed-Fri, 7pm-6am (30 hrs) You will also be required to work bank holidays. We are happy to consider flexible working approaches to help you perform at your best. The working hours (per week) for this role can be between 25 and 35 hours. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application. More rewarding. From 1 July 2026, the minimum salary for this role will be £26,500. Company Description

Role Description This role exists to provide first-line technical support for clients, ensuring issues are identified, documented, and resolved efficiently while escalating complex problems to the appropriate teams. - Incident handling and troubleshooting - Reproducing, analyzing, and resolving technical issues or escalating when necessary. - Creating and managing incident tickets, ensuring SLA compliance. - Collaboration and communication - Working with internal teams (DevOps, QA, Product) to resolve problems. - Acting as the first line of technical defense for clients with clear, professional communication. - Monitoring and escalation - Monitoring product stability and notifying relevant teams during urgent incidents. - Escalating unresolved or blocked issues according to internal procedures. Qualifications - 1+ year of experience in technical support, preferably B2B. - English B2+ and fluency in Russian or Ukrainian. - Experience with Jira and Confluence. - Strong client support and problem-solving skills. - Ability to multitask and work shifts, including nights. Requirements - Experience with browser developer tools and interpreting web error codes. - Knowledge of system logs (ELK), monitoring dashboards (Grafana), Cloudflare. - Familiarity with standard IT processes (ITIL). Benefits - Benefits Cafeteria — annual budget you allocate to: - Sports - Medical - Mental health - Home office - Languages - Paid maternity/paternity leave + monthly childcare allowance. - 20+ vacation days, unlimited sick leave, emergency time off. - Remote-first + tech support + coworking compensation. - Team events (online/offline/offsite). - Learning culture with internal courses + growth programs. Company Description GR8 Tech builds B2B iGaming platforms for operators who play to lead. We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions. With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos. Our ambition drives us. Our people make it real.

Role Description As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicate solutions or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow-up as needed. - Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. - Process payments for cash account customers. - Research and resolve customer problems, acting as the customer liaison between other departments when necessary. - Back-up support to sales counter with walk-in and telephone inquiries. Qualifications - High School Degree or Equivalent required - Associates’ Degree (U.S.)/College Diploma (Canada) preferred - 2-4 years of relevant experience - Solid interpersonal skills that allow one to work effectively in a diverse working environment - Able to effectively communicate both verbally and in writing - Able to work well under pressure - Strong attention to detail - Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times - Computer literate, including effective working skills of MS Word, Excel, and e-mail Requirements - This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. - For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. - For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. Benefits - Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. - Additional details about benefits are available. Company Description At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Assist attorneys with criminal litigation by preparing legal documents, conducting research, and organizing evidence. Support case management and ensure proper documentation for trials and hearings while maintaining effective communication with legal...