Title: Success Architect (Agentforce / Data Cloud) - Portuguese Speaking Location: Austin United States remote type Office - Flexible locations Washington - Seattle Illinois - Chicago Georgia - Atlanta Indiana - Indianapolis Washington - Bellevue View Fewer Locations locations Texas - Austin time type Full time Job Description: To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Success Architect - Agentforce/Data Cloud (Portuguese Speaking) Locations: Austin, Indianapolis, Seattle, Atlanta, Chicago Job Description At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As an Agentforce + Data Cloud Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics. Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI-driven marketing automation, personalized engagement, and predictive customer insights. By powering hyper-personalized experiences and real-time decision-making, Data Cloud helps organizations maximize customer lifetime value and drive business growth. Additionally, Data Cloud is the foundation of Agentforce, enabling real-time, intelligent decision-making by centralizing and harmonizing enterprise data. By leveraging Data Cloud, Agentforce can deliver context-aware AI automation, hyper-personalized customer interactions, and predictive insights, driving greater operational efficiency and business value. Responsibilities: - Be a trusted Agentforce + Data Cloud subject-matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI - Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud - Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization - Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI - Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data Cloud customers - Build strong relationships with both internal and external business partners, contributing to broader goals and growth - Drive thought leadership through mentoring and knowledge sharing Your Impact As an Agentforce + Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce + Data Cloud's powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry. Collaboration and Team Work Collaboration is at the core of our success, and as an Agentforce + Data Cloud Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals. Minimum Requirements: - Must be fluent in Portuguese (aural + written) - Demonstrated success leading at least two full-lifecycle implementations of enterprise Customer Data Platforms (CDP) - Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Agentforce + Data Cloud - Deep understanding of data modeling, integration architectures, and data governance best practices - Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive - Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers - Ability to demonstrate basic understanding and stay up-to-date with emerging data-related and AI technologies - Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues - Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy - Degree or equivalent experience required. Experience evaluated based on the strengths you'll need for the role (e.g. proven behaviors in previous jobs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Preferred Experience: - Experience in a consulting.implementation Partner for Data Cloud/CDP - Experience with large data such as Snowflake, Databricks, AWS, Google Cloud Storage/Big Query, Azure administration or architecture - Experience with Customer Data platforms such as Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, Twilio Segment, Realtio, etc - Experience implementing Salesforce Clouds, Multi cloud scenarios - Sales, Service, Industries, Marketing or Commerce - Familiar with at least one of the Salesforce Architecture Domains: Integration, Access and Identity Management, Data Architecture, Sharing and Visibility, Declarative and APEX Development - Experience in programming languages such as Python, Java, .Net, SQL Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $123,100 - $186,300 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Role Description The Order Entry Clerk at McKee-Nix & Associates, Inc. is an essential part of our customer service and sales team. This position is a crucial liaison between our sales staff, operations team, and valued customers. It is suited to individuals with a keen eye for detail, excellent organizational skills, and the ability to manage multiple tasks simultaneously. - Process and input all customer orders received via email, fax, or our electronic order system accurately and in a timely manner. - Work closely with the sales and operations teams to ensure that all details of the orders, including product specifications, shipping instructions, and delivery timelines, are properly communicated and executed. - Resolve order discrepancies by liaising with the customer service and sales team, managing these issues to satisfactory resolution. - Maintain and update customer data in the database, ensuring accuracy at all times. - Participate in regular inventory checks and collaborate with the warehouse team to confirm stock availability. - Prepare weekly and monthly reports on order statuses and communicate relevant information to the management team. Qualifications - A high school diploma or equivalent is required; further education in business administration or a related field will be a plus. - Minimum of 2 years of experience in a similar order entry or administrative support role. - Excellent computer skills with high proficiency in Microsoft Office applications and databases. - Solid understanding of sales and order processing workflows. - Strong written and verbal communication skills to interact effectively with colleagues and clients. - Attention to detail and high level of accuracy. - Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Benefits - We offer a competitive benefits package including health, dental, vision, and life insurance. - An attractive 401K plan with company matching. - We foster a supportive work environment, providing ample opportunities for professional growth and development. - Paid vacation and personal leave for a balanced work-life integration. - Employee discount program on products and bonus incentive program.

Role Description The Lead Data Analyst is a senior individual contributor responsible for driving data-informed decision-making across the organization. This role leads complex analytical projects from discovery through delivery, mentors junior analysts, and partners with stakeholders across business units to deliver insights that directly inform strategy and operations. The ideal candidate brings deep technical expertise, strong business acumen, and exceptional communication skills. - Lead end-to-end analytical projects, including scoping, data collection, modeling, and presentation of findings to senior leadership. - Serve as the primary analytics point of contact for assigned business domains, such as marketing, product, finance, or operations. - Define and maintain KPIs, dashboards, and reporting frameworks that align with organizational objectives. - Translate ambiguous business questions into structured analytical problems with clear deliverables. - Design and execute advanced analyses including statistical modeling, forecasting, cohort analysis, segmentation, and A/B testing. - Build and maintain complex SQL queries, data pipelines, and analytical datasets in cloud data warehouse environments. - Develop predictive models and apply machine learning techniques where appropriate to drive business value. - Ensure data quality, integrity, and consistency across all analytical outputs. - Create and manage executive-level dashboards and self-service reporting tools using BI platforms such as Tableau, Power BI, and Looker. - Present findings and communicate insights to technical and non-technical audiences in a clear, compelling, and actionable manner that influences decision-making across all levels of the organization. - Document analytical methodologies, data definitions, and business logic to support knowledge sharing. - Mentor and coach junior and mid-level analysts, including conducting code reviews and providing technical guidance. - Partner cross-functionally with Data Engineering, Product, Finance, and Marketing teams to align on data strategy and priorities. - Contribute to team best practices, including coding standards, peer review processes, and analytical documentation. - Apply strong analytical thinking to break down complex problems systematically and draw evidence-based conclusions. - Connect analytical outputs to tangible business outcomes and strategic goals through strong business acumen. - Maintain high standards for code quality, reproducibility, and documentation. - Invest in the growth and development of peers and junior team members through mentorship and knowledge sharing. - Demonstrate ownership and initiative by proactively identifying opportunities and driving projects to completion with minimal supervision. - Travel up to 15% annually, both domestically and internationally. Qualifications - Bachelor’s degree in Statistics, Mathematics, Computer Science, Economics, or a related quantitative field with 5+ years of experience in a data analyst, business intelligence, or related analytical role, or a Master's degree with 3+ years of experience, or an equivalent combination of education and experience. - Advanced proficiency in SQL and experience working with large-scale data warehouses such as Snowflake, BigQuery, Redshift, or similar platforms. - Hands-on experience with at least one BI or visualization tool, including Tableau, Power BI, Looker, or equivalent. - Strong working knowledge of Python or R for data manipulation, statistical analysis, and automation. - Understanding of Azure services including Azure Synapse Analytics, Azure Machine Learning, Azure Databricks, Azure SQL Database, Azure Data Lake Storage, Azure Blob Storage, Azure Data Factory, and Azure Logic Apps. - Demonstrated experience leading analytical projects independently from problem definition through stakeholder delivery. - Exceptional written and verbal communication skills, with the ability to present complex data to executive audiences. Requirements - Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. - Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. Benefits - Medical, vision, and dental insurance for employees and dependents. - Generous paid time off, including 8 designated holidays. - 401(k) with employer contributions. - Tuition assistance and student loan assistance. - Wellness and employee assistance resources. - Employee stock purchase opportunities. - Short-term and long-term disability coverage.

Role Description The Data Clerk (PRN) supports day-to-day data entry and administrative functions on an as-needed, part-time basis. This role is responsible for accurately entering, updating, and maintaining information in company systems while ensuring data integrity and confidentiality. The ideal candidate is detail-oriented and organized. Essential Position Functions - Student Information System (SIS) Management - Assist with the accurate import, organization, and maintenance of student data within the SIS. - Support the entry and updating of student records to ensure alignment with school policies and data standards. - Help identify and resolve data discrepancies or system-related issues within the SIS as needed. - Student Records Management - Process inbound and outbound student records requests efficiently and in accordance with applicable privacy laws. - Assist with requesting student records through TEAL as needed. - Maintain accurate, organized, and secure student records. - Ensure compliance with record retention policies and accreditation requirements. - Work closely with enrollment, academic, and administrative teams to provide necessary student data support. - Provide as-needed support for student information system (SIS) data integrity, troubleshooting, and reporting to assist with compliance, operational efficiency, and informed decision-making. - Other duties as assigned. - Data Compliance and Reporting - Provide as-needed support in collecting, organizing, and reviewing key data and metrics to help identify trends and inform decision-making across teams. - Assist with maintaining compliance with FERPA and applicable state and international education regulations related to student records. - Support the preparation and submission of required reports to accrediting bodies and regulatory agencies as needed. - Help audit student records and data systems to promote accuracy and data integrity. - Assist with accreditation activities and adherence to internal and external academic policies on a PRN basis. - Collaboration - Collaborate with IT, enrollment, and administrative teams to support efficient data management processes. - Assist cross-functional teams with data entry, verification, and reporting needs as they arise. - Communicate data discrepancies or system issues to appropriate team members for resolution. - Support onboarding and training efforts by following established data procedures and sharing updates as needed. - Respond to internal data requests and provide timely, accurate information to stakeholders. - Work with team members to maintain consistency in data standards and documentation practices. Qualifications - Proficiency in PowerSchool/Ascender SIS or other student information systems. - Experience with PEIMS and state reporting submissions a plus. - Strong knowledge of FERPA and other student data privacy laws. - Knowledge of state and international educational compliance regulations. - Experience working in online education or private school settings is a plus. - Experience working in TEAL. Requirements - High school diploma or equivalent required. - 5 years experience working in a school setting, student records, experience in student records management or administrative support preferred. Benefits - Educational Concierge: Every family has access to a dedicated Educational Concierge to assist with enrollment, course planning and ongoing academic guidance, ensuring each student finds their unique path to success. - Goal-Oriented Tracking: We help students set meaningful milestones and track their progress, encouraging achievement and celebrating every accomplishment along the way. - Community-Focused Learning: Our programs are structured to foster collaboration and connection, building confidence and social skills even within a virtual setting.