• Provide enterprise reporting and analytics expertise in support of mission-critical applications and data environments • Design, develop, enhance, and maintain enterprise business intelligence solutions using the MicroStrategy platform (v11.x) • Develop and support reports, dashboards, scorecards, and advanced data visualizations to meet mission and operational reporting requirements • Perform MicroStrategy administration activities including metadata management, security configuration, user administration, and platform optimization • Support SQL Server data warehouse environments, including database design, stored procedures, query optimization, and data integration activities • Collaborate with ETL teams supporting AWS-based data pipelines using AWS Glue, Lambda, and Step Functions • Maintain and support AWS cloud-hosted BI infrastructure and environments • Configure and support IIS web server environments for MicroStrategy Web deployment • Troubleshoot performance, connectivity, and reporting issues across BI environments • Participate in Agile/Scrum ceremonies including sprint planning, backlog grooming, demonstrations, and retrospectives • Collaborate with government stakeholders to gather reporting requirements and translate them into technical solutions • Ensure compliance with DoD security, privacy, and data governance requirements

Role Description As part of the Ascend Team, you will support leading edge decision analysis for energy project development & operations through the modeling of short and long-term power market fundamentals. We’d like someone who brings industry expertise, a fresh perspective, and a desire to make a big impact. The ideal candidate has a strong background in the power industry including economics, finance, or engineering and exhibits high levels of leadership and professionalism. We are seeking talented individuals with a serious commitment to energy analytics and the evolution of the grid towards greater renewable and storage penetration. Job Responsibilities & Essential Functions - Lead forecast development for one of the seven US ISOs and work products to support the forecast. - Lead quantitative analysis and work to deliver on-time results to clients. - Provide clients with expertise in the areas of analytic modeling for revenue forecasts and asset valuation, risk management, and renewable integration. - Devise new approaches to represent results that provide support for decision analysis. - Assimilate complex information into readily understood reports and presentations. - Perform in-depth analysis of power market operations. - Solve complex analytic problems to make mission critical decisions for energy supply. Serve as the go-to resource for our clients' decision-making. - Serve as a technical resource for scoping, building, deploying, and launch activities of Ascend’s software products. Qualifications - Bachelor’s degree in a quantitative field; degrees in economics, engineering, and energy preferred. - 1+ years prior experience (3+ years of prior work experience for a Senior Analyst) in a power/electricity focused role with a utility, consulting firm, government agency, financial institution, or non-profit. - Familiarity with the energy industry and contextual understanding of the structures (physical and financial) that govern it. - Strong analytical skills in analyzing and explaining complex data. - Demonstrated track record of working with clients and team. - Strong interpersonal skills, written and verbal communication, teamwork skills, organization and work ethic. - Ability to prioritize multiple assignments and problem solve with minimum supervision. Preferred Education, Skills, & Experience - Master’s or PhD in a quantitative field; advanced degrees in economics, engineering, and energy preferred. - Proficiency with analytic software programming (R, Python or other languages). - Command of wholesale power market structures and value streams. - Knowledge of deregulated power markets operations and/or DER programs. - (Strongly Preferred) Experience with power modeling software such as PROMOD, PLEXOS, Aurora, PSSE, or PSO. Compensation - $80,000 - $95,000 – Energy Analyst - $95,000 - $125,000 – Senior Analyst - Negotiable based on qualifications and experience. Ascend highly values our employees and often pays above industry average. Benefits - Flexible work hours in a relaxed environment with opportunities for advancement. - Excellent benefits, including medical, dental, vision, short- and long-term disability, parental leave, dependent care spending account, and a 401k plan. Company Description Ascend Analytics is the leading provider of market intelligence and analytics solutions for the power industry. The company’s offerings enable decision makers in power supply, procurement, and investment markets to plan, operate, monetize, and manage risk across any energy asset portfolio. From real-time to 30-year horizons, their forecasts and insights are at the foundation of over $50 billion in project financing assessments.

Role Description Atuar na estruturação, análise e operacionalização de dados de Customer Experience, com foco em métricas de performance operacional, eficiência de atendimento e melhoria contínua da jornada do cliente, suportando decisões com base em dados e evidências quantitativas. Foco em dados e automações que otimizem e inovem processos vigentes. - Desenvolver e manter queries em SQL para extração e manipulação de dados de múltiplas fontes (CRM, plataformas de atendimento, data warehouse) - Realizar ETL (extração, transformação e carga) para consolidação de bases operacionais - Modelar datasets analíticos (camada semântica) para consumo em dashboards e análises ad hoc - Construir e manter dashboards em ferramentas de BI (Power BI) garantindo governança e padronização de métricas - Monitorar KPIs operacionais de CX, incluindo (mas não limitado a): - AHT/TMA (Average Handle Time) - Cumprir SLA de atendimento - FCR (First Contact Resolution) - Taxa de reabertura e backlog - Realizar análises exploratórias para identificação de padrões, outliers e tendências - Executar análises de causa raiz com base em dados estruturados e semi-estruturados - Apoiar testes e análises de impacto (ex: A/B testing em fluxos de atendimento ou scripts) - Trabalhar com dados de canais omnichannel (voz, chat, e-mail, bots) - Documentar queries, pipelines e definições de métricas - Trabalhar em parceria com times de Operações, Qualidade e Produto - Criar e gerenciar fluxos de automação e otimização de processos Qualifications - Superior completo em Engenharia, Estatística, Administração, Economia, Sistemas de Informação ou correlatas - SQL intermediário/avançado - Experiência com ferramentas de BI (preferencialmente Power BI) - Excel avançado - Conhecimento de modelagem de dados (star schema, normalização vs. desnormalização) - Processamento de dados (ETL/ELT) - Experiência e entendimento de métricas de Customer Experience e operações de atendimento - Capacidade de trabalhar com grandes volumes de dados e múltiplas fontes - Inglês avançado (leitura, escrita e conversação) para eventual interação com documentação técnica, clientes e/ou equipes globais Benefits - Assistência médica e odontológica - Política de reembolso para algumas condições especiais de saúde - Subsídio para medicamentos através da Funcional Health - Participação nos lucros e resultados (PLR) - Política de expatriação internacional e de transferências nacionais - Plano de previdência privada e empréstimos com taxas diferenciadas - Seguro de vida - Licença maternidade e adoção estendida de 180 dias - Licença paternidade e adoção de 20 dias - Vale refeição - Vale Transporte - Benefícios de fim de ano com Cesta de Natal e ave congelada - Brinquedo para filhos menores de 12 anos - Material escolar para colaboradores (até nível universitário) e filhos (até final do ensino médio) - Política de subsídios para cursos técnicos, pós-graduação, MBA, especializações e idiomas - Treinamentos e capacitações através da nossa universidade corporativa - Premiação por tempo de casa (a partir de 10 anos e a cada 5 anos) - Participação opcional em várias ações de voluntariado via Instituto Robert Bosch Company Description Na Bosch, moldamos o futuro por meio das inovações tecnológicas de alta qualidade e de serviços que despertam entusiasmo e melhoram a vida das pessoas. Temos uma promessa sólida para nossos colaboradores: crescemos juntos, gostamos do nosso trabalho e inspiramos uns aos outros. Junte-se a nós e sinta a diferença.

• Build and own dashboards. Design, develop, and maintain scalable reporting solutions that support key business functions. • Ensure data integrity. Perform QA, reconciliation, and validation across complex, multi source datasets. • Deliver insights, not just data. Create compelling visualizations that highlight trends, anomalies, and opportunities. • Partner cross functionally. Collaborate with Product, Engineering, Sales, and Operations to define data requirements and improve data infrastructure. • Drive data innovation. Leverage AI tools and modern analytics techniques to enhance insight generation and speed. • Enable decision making. Translate ambiguous business questions into structured analysis and clear recommendations.