• Build and own dashboards. Design, develop, and maintain scalable reporting solutions that support key business functions. • Ensure data integrity. Perform QA, reconciliation, and validation across complex, multi source datasets. • Deliver insights, not just data. Create compelling visualizations that highlight trends, anomalies, and opportunities. • Partner cross functionally. Collaborate with Product, Engineering, Sales, and Operations to define data requirements and improve data infrastructure. • Drive data innovation. Leverage AI tools and modern analytics techniques to enhance insight generation and speed. • Enable decision making. Translate ambiguous business questions into structured analysis and clear recommendations.

Role Description Business Intelligence (BI) Data Analysis work includes: - Analyzing business intelligence data to inform business and product decisions - Blending historical data from available industry reports, public information, field reports or purchased sources as input to analyses - Identifying and analyzing industry/geographic trends and competitor market strategies and monitoring current/potential customer trends - Partners with other areas of the business (e.g., Marketing, Logistics, Customer Service, etc.) to model the outcome of implementing potential business strategies Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes. Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives. Qualifications - Professional/university degree - Approximately 1-2 years of practical professional experience in a particular area Requirements - Ability to analyze business intelligence data - Experience in blending historical data from various sources - Skills in identifying and analyzing industry trends - Collaboration with other business areas Benefits - Environment where employees feel valued, inspired, and supported - Commitment to employee happiness and healthy work-life balance - Culture of inclusion and diversity Company Description Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. We cultivate lasting client relationships and make positive contributions to our local communities.

Role Description The CHQ People Analytics team is seeking a Business Intelligence Analyst that will be responsible for supporting the design and structure of our companies’ analytics platforms. The individual will be responsible for: - Creating and maintaining dashboards - Modeling and integration of disparate data sets - Optimizing existing data structures for various use cases - Ensuring adherence to data governance standards The selected candidate will work closely with cross-functional internal teams to understand organizational data needs and use cases. If you are passionate about working with data, solving business challenges and want to work with a collaborative team that values innovation, we encourage you to apply today! Essential Functions: - Develop and maintain dashboards and reports in Power BI, Visier and other BI tools as required. - Partner with internal customers, People Analytics team members, and leadership to identify opportunities for new analytic solutions. - Work with cross-functional teams to plan, develop, and build interactive and visually appealing dashboards and reports. - Participate in Agile development cycles, including sprint planning, backlog management, and iterative solution delivery. - Help project team identify clear priorities among project activities and assist with keeping all stakeholders informed of progress and issues. - Proactively recommend changes to improve efficiency and effectiveness of analytic solutions. - Provide production and user support on an as needed basis. - Create documentation, training materials, and support training sessions for various groups on BI tools and processes. - Perform ad-hoc analysis of data. Qualifications - Bachelor's with 9 years prior experience in data engineering, or Graduate Degree with 7 years prior experience in data engineering. In lieu of a degree, minimum of 13 years of prior related experience in data engineering. - Minimum of 4 years of experience working with data visualization tools such as Power BI or Visier. - Minimum of 2 years of experience working with SQL. Requirements - Data engineering experience (BI data modeling, SQL development) - Snowflake experience. - Experience with management of back-end analytics infrastructure (building and maintaining data pipelines, ETL/ELT processes) - Strong problem-solving skills and the ability to work with complex data sets. - Demonstrated ability to quickly learn new tools and technology to deliver business results. - Exceptional verbal and written communication skills and the ability to communicate effectively with various cross-functional stakeholders. - Ability to work with large amounts of data to distill information and provide insights. - Experience working with cross-functional teams to influence outcomes in an agile environment. Benefits - Health and disability insurance - 401(k) match - Flexible spending accounts - EAP - Education assistance - Parental leave - Paid time off - Company-paid holidays

Role Description We are seeking a Power BI Developer / Data Analyst to develop and maintain dashboards, transform and analyse ERP data, and deliver accurate, commercially meaningful insights to support business decisions. The role involves: - Developing, maintaining, and enhancing Power BI dashboards and reports to support business decision-making. - Extracting, cleaning, and transforming data from ERP systems and other sources for reporting and analysis. - Rebuilding and stabilising reporting processes to improve reliability, accuracy, and continuity. - Identifying and resolving data inconsistencies while ensuring data integrity across reporting outputs. - Collaborating with leadership and operational teams to deliver commercially meaningful insights and reporting solutions. - Supporting data migration, cloud transition initiatives, and improvements to data pipelines and structures. - Assisting with ad hoc reporting, pricing analysis, data governance, and ongoing business intelligence initiatives. Qualifications - Bachelor’s degree in Data Analytics, Information Systems, Computer Science, Business, or a related field. - 3–6 years of experience in Data Analytics, Business Intelligence, or similar reporting-focused roles. - Strong hands-on experience with Power BI, including dashboard creation, reporting, and data visualisation. - Experience with SQL, data extraction, transformation, modelling, and working with ERP or large structured data environments. - Ability to analyse data, identify inconsistencies, and deliver commercially meaningful insights to stakeholders. - Strong communication, problem-solving, and stakeholder management skills, with the ability to work independently in fast-paced environments. - Exposure to cloud-based data environments (e.g. AWS), pricing or sales analysis, and data governance or PIM systems is advantageous. Benefits - Work from home. - Monday to Friday 7AM to 4PM PHT (adjustments will be made for daylight saving time). - HMO with 2 free dependents and medical reimbursements. - Government-mandated benefits. - Work from home allowances. - Opportunities to work with leading companies in Australia and beyond. - Training programmes for career development. - Engaging company outings, team activities, and wellness sessions. - Supportive, inclusive culture. - Dedicated managers focused on your growth and success. Company Description Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom, and Europe, providing direct access to global careers and long-term opportunities. - We offer competitive pay and benefits, additional entitlements, and structured career development programs that make employment both financially rewarding and professionally sustainable. - Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth, and genuine care for every employee. - Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.