• Serve as the primary point of contact for assigned customer accounts • Build and maintain strong relationships with executive sponsors, business stakeholders, and end users • Develop a deep understanding of client business goals, operational challenges, and success metrics • Conduct regular customer touchpoints, strategic reviews, and account health assessments • Act as a customer advocate internally to ensure alignment across delivery, support, sales, and leadership teams • Drive customer adoption, engagement, and long-term value realization • Monitor account health indicators including utilization, adoption, satisfaction, and risk signals • Develop success plans and remediation strategies for at-risk accounts • Coordinate onboarding, training, and customer enablement activities • Ensure timely resolution and escalation of customer concerns when necessary • Identify opportunities for upsell, cross-sell, renewals, and expanded services • Support contract renewals and commercial discussions • Maintain accurate account forecasts, pipeline visibility, and customer engagement documentation • Track and report on customer KPIs, project status, and satisfaction metrics • Prepare executive-ready presentations, QBRs, and account summaries • Collaborate cross-functionally to improve customer experience and delivery consistency

Role Description As a ProActive Health (PAH) Account Manager, you will be responsible for managing and growing our Proactive Health business in North America (West Coast). This will include working directly with leading Nutritional Supplements & Business Partners as well as with various functions across Kerry. This is an exciting opportunity to develop and expand our clinically backed Functional Ingredients Solutions into the Supplements market. The ideal candidate will have strong insights into the nutritional supplements category, with excellent industry and customer knowledge, and will bring a developed, strong network of contacts and a recognition with industry players. - Be the first point of contact and lead PAH sales for NAMER markets. - Develop a strategic go-to-market plan to approach relevant accounts/brand owners. - Identify and prioritize target accounts, portfolio regulatory and marketing needs. - Understand targeted customers' potential needs and define a plan to develop a strategic partnership. - Identify the relevant portfolio and potential innovation pipeline through market insights. - Activate and execute the customer go-to-market plan. - Accountability of performance of the NAMER PAH activity including direct responsibility for driving opportunities through the distributors, supporting direct accounts with allocated sales manager/s, and providing support to the NAMER commercial team across food and beverage strategic accounts upon request. - NAMER PAH opportunity management - driving pipeline growth and success rates for new business. - Budget ownership, tracking and reporting for NAMER PAH. - Develop strong customer scientific alliances and collaboration, designing and organising workshop and participation to relevant conferences/forums. - Collaborate with product management, marketing, scientific affairs and regulatory to continuously understand customer’s unmet needs and propose relevant solutions that can increase our contribution to their business. - Map out targeted customers route-to-market and manufacturing strategies (via OEM/ODM) to unlock new opportunities (i.e. concept development). - Drive Kerry’s PAH thought leadership to pull new potential customers/partners. Qualifications - Bachelor’s degree in Life Science / Business or other related discipline. Master’s degree is a plus. - Availability to travel up to 50%. - Commercial experience of 7+ years selling functional ingredients & nutritional supplements. - In-depth knowledge of nutritional supplements technologies & regulations. - Has a passion and interest in the topics of nutrition and general wellness. - Entrepreneurial, results driven and highly motivated individual willing to make a positive impact. - Strong ability to build and nurture relationships with key stakeholders both internally and externally. - Demonstrated track record in business development, specifically in launching new products and expanding market share. - Strategic Leadership with strong focus on delivery and project management. Compensation The pay range for this position is $88,100 - $163,700 in Annual Salary. Kerry typically does not hire an individual at the top or near the top of the range, as we are a pay-for-performance company, and this range is set to continue to reward performance annually while in role. Compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate within the above range may be influenced by a variety of factors including skills, qualifications, experience, internal equity, and Location. In addition, this position is also eligible to earn a performance-based incentive compensation. Benefits - Kerry offers a competitive benefits package, including medical, dental, vision, paid time off. - A 401(k) plan with employee and company contribution opportunities. - Employee Share Plan. - Life, disability, and accident insurance. - Tuition reimbursement. Company Description Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition.

• Develops sales opportunities for Sandvik Mining product lines within the defined territory and/or assigned customer accounts. • Assesses customers’ total potential with SMR products. • Performs opportunity analysis by customer and site. • Acts as key contact for account and liaises with appropriate personnel to communicate. • Provides input to product factories to address product offering. • Develops a sales and service plan for designated territory/assigned customers. • Maintains accurate customer records as prescribed by the Company. • Assists as required in any physical inventory counts (especially any consignment stocks).

• Introducing and placing new products with customers • Executing business initiatives and driving sales for long-term growth • Working directly with customers and cross-functional teams • Establishing and maintaining customer relationships through daily communications on pricing and product availability