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Maleda Tech

Connecting in demand IT talent with clients across the US

Advanced Analyst, Quality & Blueprint

AnalystAnalystContractRemoteLeadTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

13 days ago

Salary

$100 - $128 / hour

Seniority

Lead

Postgraduate Degree8 yrs expEnglishPythonSQL

Job Description

Advanced Analyst, Quality & Blueprint

Maleda Tech

• Conduct strategic deep dives into customer experience drivers (cleanliness, check-in, communication, etc.) covering symptom, root cause, and recommended intervention. • Design, execute, and analyze A/B tests and quasi-experiments to measure the impact of quality and blueprint initiatives, with sharp attention to two-sided marketplace nuances. • Build and apply causal inference frameworks (diff-in-diff, synthetic controls, propensity matching) to estimate the true impact of product, policy, and operational changes. • Leverage LLMs and AI-assisted analytics to extract structured insights from unstructured data and scale root-cause taxonomy generation across millions of trips. • Develop and validate metrics that monitor customer experience health and surface emerging quality issues. • Build and maintain analytical artifacts (queries, dashboards, readouts) that let stakeholders self-serve. • Translate complex analyses into clear, concise insights and recommendations for senior leadership.

Job Requirements

  • 8+ years of industry experience in advanced analytics, data science, or applied quantitative analysis.
  • Strong hands-on SQL and at least one of Python or R.
  • Proven track record designing and analyzing A/B experiments in a product context.
  • Product analytics chops on both sides: building dashboards/visualizations AND explaining the underlying data to non-technical stakeholders.
  • Excellent communication and stakeholder relationship management.
  • Ability to operate independently and own work end-to-end.

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