• Lead the exploration, prioritization, and development of new metabolic health offerings and longevity protocols. • Serve as the clinical source of truth for Legal and Compliance regarding company and practice matters. • Partner closely with the CEO, the Chief Medical Officer, the Executive Leadership Team (ELT) and Medical Advisors to align clinical innovation with organizational goals. • Evaluate and maintain high-level clinical relationships with external partners, such as pharmacies, diagnostics and care solutions that are or will be part of the formulary and care protocols of Found Health. • Generate clinical perspective documents to guide new offerings. • Ensure all clinical designs maintain high standards of care and medical safety while enabling a seamless user experience. • Provide the "clinical blueprint" for the Product team, while collaborating with the AMD and Clinical Ops Lead on the implementation of technical requirements. • Evolve Found training programs for clinicians to ensure they can deliver differentiated, consistent, and high quality care to our patients. Partner closely with the Product team to lower barriers to access and find creative ways to deliver a delightful user experience. • Accountable for creation and adoption of all Clinical Practice Guidelines (CGLs). • Accountable for performance of all clinicians, ensuring the delivery of a high-quality standardized care experience to all patients, adherence to Found company and clinical guidelines, and maintaining a high quality, cost effective practice in line with industry standards. • Oversee the Associate Medical Director in their management of Clinical Quality (e.g., chart audits) and the creation of provider education. • Drive the overall practice-wide adoption of clinical guidelines and protocols.

Title: Medical Debt Collector Location: Remote Job Description: Join a USA Today Top 100 Workplace & Best in KLAS Team! Medical Debt Collector Pay Range: $13.50- $16.50 per hour | Schedule: Monday–Friday 8 hours per day | Location: Fully Remote Work Where Excellence is Recognized At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers—and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day. Your Role: Essential, Rewarding, Impactful As a Medical Debt Collector, you will be responsible for the recovery of medical debt while upholding the highest standards of customer service, professionalism, integrity, and proper management of assigned inventory. You will adhere to all relevant policies, procedures, and local state, and federal regulations What You'll Do: - Responsible for the recovery of medical debt while maintaining quality customer service, professionalism, and integrity. - Ensures the quality, integrity and proper work effort of assigned inventory. - Understands and adheres to all policies and procedures, as well as local, state and federal regulations, relevant to their area of operation. - Maintains acceptable levels of productivity of all assigned accounts. - On an auto dialer for full 8-hour shift making and receiving continuous calls. - Documents all collection activity, maintains and organizes unit and responds to all communication and/ or verbal inquiries from all relevant parties. - Responsible for maximum productivity in the recovery of delinquent accounts. - Perform other related duties as assigned. What We're Looking For: - Excellent communication skills and able to document all activity (Type 30 WPM). - Respond quickly and accurately to verbal/written communication from all relevant parties. - 1 Year of collections experience Why You'll Love RSi: - Competitive pay with ample opportunities for professional growth. - Fully remote position with a stable Monday–Friday schedule. - Collaborative, performance-driven environment with expert leadership. - Mission-driven work supporting essential healthcare services. - Recognition as a nationally respected leader in healthcare revenue management. Physical Requirements: - Prolonged periods sitting at a desk and working on a computer. - Work in office environment 8 hours per day Monday-Friday - Must be able to lift up to 15 pounds at times. What to Expect When You Apply: Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence. We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow.

Role Description As a Dispatcher, you will be the operational hub of a busy transport coordination team. You will not be taking live emergency calls — this role is primarily focused on managing scheduled transport requests that come in through multiple digital channels, ensuring runs are accurately loaded into the CAD system, and ensuring operations run smoothly and efficiently. This is a high-volume, tech-driven role that suits someone who thrives in a fast-paced environment, can juggle multiple platforms at once, and takes real ownership of their work. PLEASE NOTE - Working Hours: Rotating shifts covering Monday – Sunday | 40-hour / 5-day work week. Shifts may include up to 12 hours across 2–3 days, with shorter shifts on the remaining days. Weekly schedules alternate between team members. Exact shift times will be confirmed during the process (U.S. business hours apply). - Public Holidays: This role requires working on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA). - Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory. Connections via Rain, LTE, 5G, or similar are not acceptable. Applicants without a fixed fibre line will not be considered. - Power Backup: A reliable backup solution is required to manage load shedding and outages (UPS, inverter, solar, etc.). Applicants without a reliable backup solution will not be considered. - Work Environment: Fully remote. Qualifications - Previous experience in a dispatch, medical admin, emergency services, or similar high-volume coordination role - Strong multitasking ability — this role demands it from day one - Tech-savvy and comfortable learning new platforms quickly - Excellent written and verbal communication skills - Calm under pressure with strong prioritisation instincts - High level of integrity and accountability — remote work requires someone who takes ownership without being watched - Resilient and emotionally steady — exposure to medical transport scenarios is part of the environment Requirements - Must be able to manage multiple online portals for incoming transport requests - Ability to load and manage confirmed runs accurately within the CAD (Computer-Aided Dispatch) system - Communicate via phone and online radio (VoIP) with transport teams - Prioritise competing requests and make quick, sound decisions under pressure - Identify and flag capacity issues before they become problems Company Description ISTA Personnel Solutions is a fast-growing, global BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients' teams, delivering high-quality operational support with precision, efficiency, and professionalism.

• The Behavioral Health Medical Director is responsible for behavioral health care strategy and/or operations. • The Behavioral Health Medical Director work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. • Actively uses their medical background, experience, and judgement to make determinations whether requested services, requested level of care, and/or requested site of service should be authorized. • All work occurs within a context of regulatory compliance and work is assisted by diverse resources which may include national clinical guidelines, CMS policies and determinations, Medicaid state contracts, clinical reference materials, internal teaching conferences, and other sources of expertise. • Learn Medicare, Medicare Advantage and Medicaid requirements, and will understand how to operationalize this knowledge in their daily work. • Attend and participate in meetings involving care management, provider relations, quality of care, audit, grievance and appeal and policy review. • Develop and present educational seminars on various behavioral health topics to the clinical operations team and healthcare organization. • Includes computer based review of moderately complex to complex clinical scenarios, review of all submitted clinical records, prioritization of daily work, communication of decisions to internal associates, and possible participation in care management. • Has discussions with external physicians by phone to gather additional clinical information or discuss determinations regularly, and in some instances these may require conflict resolution skills. • May speak with contracted external physicians, physician groups, facilities, or community groups to support regional market priorities, which may include an understanding of Humana processes, as well as a focus on collaborative business relationships, value-based care, quality metrics, population health, and disease or care management. • May develop procedures, processes, productivity targets and new delivery models maintaining efficient operations while ensuring attainment of quality of care and financial goals.