Patient Account Representative

Location

Worldwide

Posted

24 days ago

Salary

$15 - $18 / hour

Seniority

Entry Level

Job Description

Patient Account Representative

RSI Enterprises

Title: Remote Patient Account Representative Location: Remote, USA Job Description: Join a USA Today Top 100 Workplace & Best in KLAS Team! Patient Account Representative Pay Range: $15.00 - $18.00 per hour| Schedule: Mon-Fri 8am-5pm/ 9am-6pm/ 10am-7pm (All Eastern Standard Times) | Location: Fully Remote Work Where Excellence is Recognized At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers—and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day. Your Role: Essential, Rewarding, Impactful As a member of our Early Out Department, the Remote Patient Account Representative is responsible for resolution and collection of outstanding patient account balances for healthcare providers while maintaining superior customer service and professionalism. We take pride is helping healthcare consumers resolve their accounts with the providers we serve What You'll Do: - Service each interaction with the quality and integrity standards of Receivable Solutions and our healthcare provider clients. - Maintains acceptable levels of productivity. - Understands and effectively utilizes assigned client software systems. - Makes and receives consecutive calls in a call center environment. - Documents all activity, maintains / organizes unit, and responds to all communication and/ or verbal inquiries from all relevant parties. - Handles inbound and outbound telephone calls to patients with the goal of collecting payments in full or arranging a payment plan, while resolving all patient questions or concerns within the acceptable standards of assigned creditor clients. - Models appropriate behavior in the handling of difficult interactions or accounts. - Operates within the guidelines of the Fair Debt Collection Practices Act (FDCPA), Health Insurance Portability and Accountability Act (HIPAA), and any other applicable Federal, state, and local laws and company policies and procedures. - Adheres to applicable policies, hospital/physician billing/departmental practices, and 3rd party requirements. - Performs other related duties as assigned. What We're Looking For: - Excellent verbal and written communication skills. - Ability to handle and maintain confidential information. - Strong work ethic - High School Diploma or GED required. - 1+ years of call center experience - 1+ years of experience with accounts receivable, healthcare billing and collections, preferred. Why You'll Love RSi: - Competitive pay with ample opportunities for professional growth. - Fully remote position with a stable Monday–Friday schedule. - Collaborative, performance-driven environment with expert leadership. - Mission-driven work supporting essential healthcare services. - Recognition as a nationally respected leader in healthcare revenue management. Physical Requirements: - Prolonged periods sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times. What to Expect When You Apply: Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence.

Related Job Pages

More Account Manager Jobs

Dein Einstieg bei der ]init[ AG logo

(Senior) Account Manager Public Sector – Digitalisierung

Dein Einstieg bei der ]init[ AG

Du möchtest die Gesellschaft von morgen mitgestalten? Dann bist du bei ]init[ richtig. Denn unsere digitalen Lösungen sind für Menschen gemacht und haben gesellschaftliche Relevanz. Klingt spannend? Dann steig ein und arbeite gemeinsam mit über 1.400 ]init[s in interdisziplinären Teams an unseren sieben Standorten – oder flexibel von überall in Deutschland aus.

Account Manager24 days ago

Role Description Als (Senior) Account Manager Public Sector – Digitalisierung (all genders) betreust du eigenverantwortlich unsere Kunden auf Bundes- und Landesebene und gestaltest die Digitalisierung öffentlicher Auftraggeber aktiv mit. Der Schwerpunkt liegt dabei auf Digitalisierungsprojekten in den Bereichen Infrastruktur, Umwelt und moderne Verwaltungsprozesse. Das gibt es zu tun: - Du betreust unsere Kunden im Public Sector und entwickelst bestehende Kundenbeziehungen strategisch weiter. - Du entwickelst und verantwortest Vertriebs- und Go-to-Market-Strategien für Digitalisierungsprojekte in den Bereichen Infrastruktur, Umwelt und öffentliche Verwaltung. - Du erstellst Angebote und Ausschreibungsunterlagen in enger Abstimmung mit unseren Delivery-Teams. - Du unterstützt den Ausbau bestehender Rahmenverträge und identifizierst neue Geschäftspotenziale. - Du repräsentierst ]init[ bei Vertriebs-, Netzwerk- und Marketingaktivitäten. Qualifications - Du begeisterst dich für Digitalisierung und Transformation im Public Sector. - Du bringst mehrjährige Erfahrung im Vertrieb, Key Account Management oder Business Development mit. - Idealerweise hast du Erfahrung im Public Sector, GovTech-, IT-, Beratungs- oder Agenturumfeld. - Du kennst öffentliche Ausschreibungen und Vergabeverfahren. - Du trittst sicher auf Entscheider-Ebene auf und arbeitest eigenverantwortlich. - Du verfügst über starke kommunikative Fähigkeiten und ein gutes Gespür für Kundenbedürfnisse. - Reisebereitschaft innerhalb Deutschlands bringst du mit. - Ein bestehendes Netzwerk im Public Sector ist ein Plus. - Sehr gute Deutschkenntnisse in Wort und Schrift. Benefits - 30 Urlaubstage und flexible Arbeitszeiten sowie Workation im EU-Ausland. - Mobiles Arbeiten oder persönliche Begegnungen vor Ort – du entscheidest, wo du arbeiten möchtest. - Planbare Arbeitszeiten, Teilzeitmodelle und unbefristete Arbeitsverträge. - Großes Trainingsangebot in der ]init[ Akademie sowie in ausgewählten Formaten für Führungskräfte. - Relevante Schulungen, Teilnahme an Messen und Fachkonferenzen sowie rollenspezifische Zertifizierungen. - Entwicklung von Corporate Mobility Benefits (z.B. ÖPNV-Zuschuss, Jobrad). Company Description Du möchtest die Gesellschaft von morgen mitgestalten? Dann bist du bei ]init[ richtig. Denn unsere digitalen Lösungen sind für Menschen gemacht und haben gesellschaftliche Relevanz. Klingt spannend? Dann steig ein und arbeite gemeinsam mit über 1.400 ]init[s in interdisziplinären Teams an unseren sieben Standorten – oder flexibel von überall in Deutschland aus.

Germany

Key Account Manager

MannKind Corporation

MannKind Corporation is an award-winning pharmaceuticals company headquartered in Westlake Village, California, with offices in Dansbury, Connecticut. Focused on its patients and p

Account Manager24 days ago

Title: Key Account Manager - Carolinas Location: Charlotte, NC Pay Range: $144,000 - $216,000 per hour Job Description: MannKind is committed to developing and commercializing innovative therapeutic products for patients living with endocrine and orphan lung diseases. We are on a mission to give people control of their health and the freedom to live life. At MannKind, our employees are our number one asset, and we foster a tight-knit community where each of us plays a critical role in our collective success. We strive to provide a work environment where diversity of background, thought and perspective is valued and respected. Our team is also energized by the company’s entrepreneurial spirit that provides an environment in which you can evolve ideas quickly and nimbly. Our Values serve as the foundation of MannKind’s culture. They define who we are, how we act, and guide our interactions every day—both with each other and the customers we serve. At MannKind, you will work with people who are experts in their fields, see challenges as opportunities, are tenacious and push boundaries, bring creative and solutions-based thinking forward, and always believe in winning together. Position Summary: MannKind Corporation is seeking highly motivated Key Account Manager (KAM) to support Afrezza’s commercial growth within targeted Integrated Delivery Networks (IDNs), Academic Medical Centers (AMCs), and Pediatric Endocrinology Centers. Reporting to the Regional Director of Key Accounts (East), these individuals will be responsible for executing territory-specific account plans, managing day-to-day engagement with institutional stakeholders, and ensuring tactical alignment with broader regional and national access strategies. Principal Responsibilities: Account Engagement & Execution: Manage assigned institutional accounts within your region, developing and maintaining strong relationships with clinical, administrative, and pharmacy decision-makers to support product access and demand generation. Protocol & Pathway Integration: Work directly with care teams, prescribers, and EMR stakeholders to support the inclusion of Afrezza in treatment protocols, care pathways, and formularies. Tactical Account Planning: Support development and execution of detailed tactical plans for each account, aligned with broader regional strategy and business objectives. Maintain accurate and up-to-date account profiles. Cross-Functional Coordination: Collaborate closely with Sales, Market Access, Trade, Field Reimbursement, Medical Affairs, and Patient Support teams to address account-specific needs and drive Afrezza adoption. Pull-Through Support: Identify and execute pull-through strategies in collaboration with internal and field partners, ensuring patients have access to Afrezza once formulary access is secured. Market Insights & Reporting: Provide on-the-ground insights to the Regional Director regarding barriers to access, emerging opportunities, and competitor activity within assigned institutions. Analyze pertinent data sources to update and adjust account plans as needed to optimize performance Qualifications: - 5–8 years of pharmaceutical or biotech industry experience, with at least 2–3 years in an institutional or account-based role. - Bachelor’s degree required, advanced degree a plus. - Proven track record engaging with IDNs, AMCs, or large group practices. - Strong understanding of formulary processes, care delivery models, and account-based selling strategies. - Experience in collaborating across Sales, Access, Medical, and Marketing teams. - Knowledge of the diabetes/endocrinology space preferred. - Excellent interpersonal, communication, and organizational skills. - Field based role with regular in-person customer engagements. - Ability to work evenings and weekends as business dictates. - Attend and represent Mannkind at local, regional, national conferences, trade show and community events. - Willingness to travel within assigned geography (50%-75%). #LI-Remote

North Carolina
$144K - $216K / year
ISD (Institute for Strategic Dialogue) logo

Foundation Partnerships Manager

ISD (Institute for Strategic Dialogue)

Founded in 2006, ISD is now the leading organisation powering solutions to extremism, hate and disinformation globally.

Account Manager24 days ago
Full TimeRemoteTeam 51-200H1B No Sponsor

Title: Foundation Partnerships Manager Location: Washington D.C. / Remote within the US, District of Columbia, United States Job description ISD is an independent, non-partisan, non-profit organization dedicated to safeguarding democratic integrity, freedom, national security, public safety and individual rights by reversing the rising global tide of polarization, extremism, foreign interference and authoritarianism. For 20 years, ISD has been at the forefront of analyzing, exposing and combatting all forms of terrorism, extremism, foreign interference, digital manipulation and authoritarianism, helping equip institutions, communities and the private sector with the tools, policies and skills to achieve impact at scale. Combining research and analysis with government advisory work and the design and delivery of training, education and communications programs, ISD works to implement real-world, evidence-based responses to these challenges. Why work for ISD? ISD's Guiding Principles of  integrity, collaboration, agility and courage  define who we are as a team and an organization. These principles reflect our culture and guide the way we work and the choices we make. ISD is not your ordinary think tank. We turn research into action that changes the world. Our insights don't gather dust on shelves - they power the fight to protect democracy and human rights on the front lines. We're committed to delivering real change, from the grassroots to the highest levels of global institutions. And we're looking for passionate individuals who share our commitment to making a difference. Join us and be part of an organization that's making an impact. Our benefits - Flexible and remote working based on ISD's ‘Time Principles’ of trust, communication and flexibility - 20 days paid time off plus an average of 11 public holidays observed annually - Up to 6 weeks of paid sick leave per year - 1 week of additional paid time off over Christmas, outside of your annual leave entitlement - Company-sponsored health insurance policy including comprehensive health, vision, and dental plans - Other ancillary benefits such as FSA/HSA and commuter savings in certain metro areas - 401k including competitive company match - Annual personal development budget, remote working allowance, and more! Salary $65,000 - $85,000 per annum, depending on experience Location Preferably Metro D.C. area, hybrid remote working arrangement preferred. Candidates who are US based working fully-remotely will be considered. Hours This is a full-time salaried (exempt) position, 40 hours per week. The role The Foundation Partnerships Manager will play a central role in expanding ISD’s foundation funding portfolio in the United States by identifying, cultivating and advancing relationships with private, family, community, and corporate foundations aligned with ISD’s mission. The post holder will lead the development of a strong pipeline of foundation opportunities across ISD’s US priorities, including efforts related to strengthening resilience to extremism and political violence, countering hate and targeted harassment, and addressing the impact of emerging technologies on the information environment, including AI. Working closely with the US Executive Director and program teams, the Foundation Partnerships Manager will lead the development of compelling, funder-facing concept notes, proposals, and engagement materials that translate ISD’s technical expertise into clear and persuasive narratives for external audiences. This role is primarily focused on external engagement strategy, pipeline development and proposal leadership. As this role focuses on philanthropic fundraising rather than government contracts or procurement-based funding, we seek someone with experience in philanthropy who can work with colleagues on budgeting of restricted grants where necessary. Key responsibilities include: Pipeline  Development & Foundation Engagement (35%)   - Proactively identify and prioritize new foundation prospects aligned with ISD-US programmatic priorities, including:   - Strengthening local resilience to extremism and political violence (including through Strong Cities)  - Countering hate and targeted harassment, including antisemitism and technology-facilitated gender-based violence and harms to minors  - Addressing the impact of emerging technologies on the information environment, including AI  - Lead foundation landscape analysis and develop actionable prospect pipelines, with clear recommendations on positioning and approach  - Support the US Executive Director & Business Development team in go/no-go decisions based on strategic fit and funder alignment  - Initiate and support relationship-building with foundation program officers, in coordination with senior leadership  - Identify and leverage opportunities within ISD’s existing networks to expand foundation engagement  - Organize small briefings, roundtables, or convenings (virtual or in-person) to engage prospective and current funders  Proposal  Development & Grant Management (45%)  - Lead development of high-quality concept notes, LOIs, and full proposals for foundation funders, in close collaboration with program and leadership teams  - Translate technical programmatic work into clear, compelling, funder-facing narratives  - Coordinate inputs across teams, including technical narratives and supporting materials, in collaboration with ISD’s Operations team for budget development - Ensure proposals align with donor priorities and ISD strategy  - Track proposal pipelines, submission deadlines, and reporting requirements  - Support grant reporting processes in coordination with program teams  Internal  Coordination & Quality Assurance (20%)  - Manage proposal development timelines and ensure effective cross-team coordination  - Serve as a key liaison between program, operations and leadership to ensure compliance with donor requirements  - Maintain high standards across all external materials, including proposals, concept notes, and donor communications  Job requirements Success in this role will depend on strong writing and communication skills, sound judgment in assessing funder alignment, and the ability to position ISD’s work across its full programmatic portfolio to generate new funding opportunities and deepen existing relationships.

Worldwide
$65K - $85K / year

Senior Manager, Account-Based Marketing

iBASE-t

iBASE-t simplifies complex aerospace and defense manufacturing processes with advanced technology, helping companies improve efficiency, reduce time to market, and address backlogs

Account Manager24 days ago

Title: Senior Manager, Account-Based Marketing Job Description: Job type: Full Time · Department: Marketing · Work type: Remote Senior Manager, Account-Based Marketing (ABM Lead) Department: Marketing Reports To: Digital Marketing & Operations Director Location: US (Remote) Job Summary The Senior Manager, Account-Based Marketing will own the strategy and execution of iBase-t’s ABM program across named enterprise accounts in Aerospace & Defense. This role is directly accountable for program-level pipeline generation, partnering closely with Business Development (BD) and Sales to drive high-ACV opportunities within long, complex sales cycles. This is a hands-on, individual-contributor leadership role requiring a strategist willing to roll up their sleeves and execute directly. Key Responsibilities ABM Strategy & Objective Setting • Define ABM objectives aligned to overall business growth goals and pipeline targets • Establish minimum fit criteria for accounts to be included in the ABM program (firmographic, technographic, intent-based thresholds) • Set clear resource-to-results expectations across headcount, budget, and tooling to be shared with senior leadership • Own dashboard monitoring, program reviews, and performance insights to drive continuous optimization Success Metric: ABM program objectives set, documented, and tied to company-wide revenue growth goals. Demand (Create Pipeline in Named Accounts) • Own and execute ABM strategy across Tier 1 and Tier 2 named accounts • Identify buying team members and develop account- or segment-specific engagement plans aligned to deal stages and buying journey phase • Activate multi-channel plays (executive engagement, events, digital, content, BD outreach, social, phone) tailored to A&D personas and timed to buying journey phase • Partner with Product Marketing to align messaging to mission-critical manufacturing challenges (compliance, traceability, digital thread) • Map the buying journey and build account-based scoring models that align ABM plays to journey phase • Develop ABM playbooks for Sales and BDs covering personalization, messaging, buyer journey mapping, and outreach sequencing • Partner with cross-functional teams to create or manage creation of program assets (landing pages, emails, content) Success Metric: Influenced pipeline, reach of target accounts, and breadth of coverage across the buying team. Capture (Accelerate Active Opportunities) • Co-own account plans with BD and Sales, aligning marketing plays to deal progression • Design and deploy deal acceleration programs with messaging and plays aligned to the buyer journey for in-flight opportunities • Identify gaps in buying committee coverage and orchestrate targeted multi-channel engagement—including BD outreach—to advance opportunities • Support late-stage differentiation using customer proof, analyst validation, and tailored content Success Metric: Increased win rates and reduced sales cycle time on ABM-influenced deals when compared to existing demand generation baselines. Expand (Drive Growth in Existing Accounts) • Use first- and third-party intent data to identify expansion opportunities within the installed base; partner with Customer Success and Sales to build account plans for these accounts • Build ABM plays for cross-sell and upsell aligned to product adoption and account maturity • Support strategic account penetration (new divisions, programs, geographies) Success Metric: Expansion pipeline and ARR growth within existing accounts as compared to historical baseline. Pipeline Ownership • Own program-level pipeline target for ABM • Track and report: • Pipeline Influenced • Account engagement progression • Contribution to closed-won revenue • Monitor dashboards regularly and lead program reviews to surface performance insights and drive optimization • Own account targeting, prioritization, and ABM budget allocation using market research and revenue potential modeling, directing Sales and BD on which accounts to pursue, where to focus, and how to engage. • Continuously optimize account selection, coverage, and investment based on pipeline yield Cross-Functional Alignment • Business Development: Co-develop and execute account plans. Integrate BD outreach into ABM plays as a core channel; align on sequencing, messaging, and target account coverage • Sales: Align ABM programs to active deals and territory strategy • Product Marketing: Ensure vertical relevance and differentiation • Marketing Ops: Ensure attribution, measurement, and reporting integrity Required Skills & Experience • 7–10+ years in B2B marketing, with direct ABM ownership in enterprise environments • Proven strategist who can also execute directly; comfortable operating without a large team • Proven ability to drive pipeline in high-ACV, long sales cycle motions • Experience partnering closely with Sales/BD on named account strategy • Strong understanding of buying groups, buying journeys, and multi-threaded deal execution • Hands-on experience with: • Salesforce • HubSpot • Demandbase • WordPress • ABM/intent platforms (e.g., Demandbase, 6sense, Bombora) and data enrichment tools (e.g., ZoomInfo) • Experience in Aerospace & Defense or complex manufacturing preferred

Worldwide