iBASE-t

Role Description The Customer Value Partner owns the customer relationship from the moment an opportunity enters the final demo and down-select phase through the full lifecycle of the customer's investment in iBase-t. This is not a post-sale handoff role. Customer Value Partners may also be assigned Tier 1 accounts in a co-ownership model with an active Senior Customer Value Partner, who serves as mentor, strategic advisor, and relationship backstop — creating a defined development pathway and ensuring Tier 1 accounts always have senior coverage. The CVP is present when Return on Investment (ROI) commitments are made, responsible for structuring the Value Realization Framework that holds those commitments, and accountable for ensuring adoption outcomes are measurable and improving throughout the relationship. During active implementations, the CVP maintains four defined touchpoints: - Project kickoff - Steering committee - Go-live - Ongoing post-go-live adoption phase Between kickoff and go-live, Project Manager (PM) owns delivery and the CVP owns the executive relationship above it. If a scope gap surfaces, the CVP flags it to PM — Professional Services (PS) solves it, Services Seller commercializes it. All Customer Value Partners — at every level — operate within iBase-t’s shared CVP methodology: a standard set of tools, templates, and a carefully governed Value Realization Framework that is consistent across the portfolio. This methodology is not a constraint on experienced practitioners; it is iBase-t’s continuity model. Customer relationships in aerospace and defense span decades and multiple leadership generations on both sides. The Value Realization Framework (VRF), bowler charts, and standard Quarterly Business Review (QBR) cadence ensure that value delivery remains measurable, comparable, and protected when leadership changes — at iBase-t or at the customer. Every CVP is expected to operate the framework rigorously and contribute actively to its improvement. Every account in the CVP portfolio has a live Value Realization Framework tracking plan-vs-actual on the Key Performance Indicators (KPIs) committed during the sales process. CVP billable scope is business and strategic advisory. Solumina product depth is Expert Services scope. When both are needed, Expert Services enters under the CVP relationship — neither team engages independently. The Services Seller owns the commercial motion for both. Qualifications - 5+ years in enterprise software customer success, consulting, professional services, or business architecture with direct accountability for adoption and retention outcomes. - Demonstrated experience managing post-sale and pre-sale-adjacent relationships at A&D or advanced manufacturing enterprise accounts at VP/Director level. - Deep aerospace manufacturing domain expertise — Manufacturing Execution System (MES), Enterprise Resource Planning (ERP) (SAP S4/HANA), Maintenance, Repair, and Overhaul (MRO), or digital transformation in an A&D context. - Proven ability to build and manage Value Realization Frameworks, bowler charts, and deployment roadmaps tied to committed business outcomes. - Comfortable in a billable advisory model. Strong written and verbal communication. - Bachelor’s degree required; A&D certifications (APICS, AS9100) a differentiator. - Ability and willingness to travel 25–35% — customer site visits, workshops, QBRs, and iBase-t events including Excelerate. Requirements - Engage with the iBase-t sales team during final demo and down-select phases, establishing the CVP relationship before contract close — ensuring continuity between what was promised and what will be delivered. - Align with and document the ROI commitments made during the sales process; begin structuring the Value Realization Framework (VRF) with specific KPIs, baselines, and measurement cadences before contract execution. - Capture generalized implementation scope and roadmap in collaboration with the sales team, creating the foundational documentation that Professional Services and Services Sales will execute against. - Facilitate the transition from sales to Services Sales: integrate the CVP's relationship context, VRF, and scope documentation into the commercial execution of services engagements. - Surface expansion and services opportunities within assigned accounts; document and share with Services Sales with full account context. - Own the iBase-t relationship for all assigned accounts, maintaining consistent executive touchpoints and leading QBRs with plan-vs-actual bowler data drawn from the Value Realization Framework. - Maintain and continuously evolve the Value Realization Framework for every account — the authoritative document connecting point-of-sale ROI commitments to adoption milestones, KPIs, and measurable business outcomes. - Drive user deployment execution in partnership with the Lean Architect and Expert Services teams, ensuring adoption plans are live before go-live and maintained through sustainment. - Monitor account health proactively and flag renewal risk to VP of Customer Success at least 90 days before cycle. - Direct the prioritization of Expert Services work in the sustainment phase to keep adoption goals in focus; work with Expert Services (ES) leadership to establish lightweight adoption mini-plans that govern the post-go-live work program. - Participate in billable advisory engagements covering CVP scope: roadmap facilitation, value architecture, transformation planning, and executive alignment sessions. - Maintain current account intelligence — adoption progress, health indicators, renewal risk signals, and expansion readiness — and share with Services Sales on a defined cadence. - Represent the voice of assigned accounts in internal Product and Services forums, surfacing patterns and feedback the VP and broader team should act on.

Role Description The Senior Customer Value Partner owns the full customer relationship from final demo and down-select through the complete customer lifecycle. The Senior Customer Value Partner (CVP) is iBase-t's strategic advisor at Tier 1 and Tier 2 enterprise accounts, present when Return on Investment (ROI) commitments are made and accountable for ensuring those commitments are realized. This role operates with full autonomy within iBase-t’s shared CVP methodology — the mark of a Senior Customer Value Partner is mastery of the framework, not departure from it. Senior CVPs build Value Realization Frameworks, shape implementation scope, prepare expansion opportunity frameworks, and govern the four implementation touchpoints (kickoff, steering committee, go-live, post-go-live adoption) while maintaining C-suite executive relationships throughout. Senior CVPs also formally mentor 1–2 Customer Value Partners. Responsibilities - Pre-Sale Engagement & Value Realization Framework Initiation: - Engage with the iBase-t sales team during final demo and down-select phases, establishing the CVP relationship before contract close. - Align with and document the ROI commitments made during the sales process; begin structuring the Value Realization Framework (VRF) with specific KPIs, baselines, and measurement cadences before contract execution. - Capture generalized implementation scope and roadmap in collaboration with the sales team, creating foundational documentation for Professional Services and Services Sales. - Facilitate the transition from sales to Services Sales: integrate the CVP's relationship context, VRF, and scope documentation into the commercial execution of services engagements. - Identify license expansion and services opportunities within existing accounts; prepare structured opportunity frameworks with full account context. - Strategic Advisory & Executive Relationship: - Serve as iBase-t's trusted advisor at VP, SVP, and C-suite level for all assigned accounts. - Own and continuously evolve multi-year Value Realization Frameworks: ROI commitments, adoption milestones, bowler-chart KPIs, and risk indicators. - Lead Executive Business Reviews using plan-vs-actual bowler data; facilitate multi-stakeholder alignment sessions, roadmap workshops, and Conference Room Pilots. - Govern the four implementation touchpoints (kickoff, steering committee, go-live, post-go-live adoption). - Expert Services Coordination & Billable Engagements: - Design and lead multi-session billable advisory engagements within CVP scope. - Drive Expert Services prioritization in sustainment through lightweight adoption mini-plans. - Ensure all Expert Services engagement in assigned accounts is coordinated under the CVP relationship. - Team Contribution & Internal Advocacy: - Formally mentor 1–2 Customer Value Partners through structured, account-based coaching. - Maintain structured account intelligence and share with Services Sales on a defined cadence. - Serve as the primary internal voice for assigned accounts across Product, Services, and Executive leadership. Qualifications - 8+ years in enterprise software customer success, strategic account management, professional services, or business architecture. - Demonstrated track record managing multi-site, multi-BU A&D accounts with C-suite engagement. - Experience building Value Realization Frameworks, multi-year deployment roadmaps, and formal business cases tied to pre-sale ROI commitments. - Comfortable operating with full autonomy in a billable advisory model. - Demonstrated mentoring capability; Bachelor’s required; MBA, advanced engineering degree, or industry certifications strongly preferred. - Ability and willingness to travel 25–35% for strategic account sites, executive workshops, and events.

Role Description The Senior Manager, Account-Based Marketing will own the strategy and execution of iBase-t’s ABM program across named enterprise accounts in Aerospace & Defense. This role is directly accountable for program-level pipeline generation, partnering closely with Business Development (BD) and Sales to drive high-ACV opportunities within long, complex sales cycles. This is a hands-on, individual-contributor leadership role requiring a strategist willing to roll up their sleeves and execute directly. Key Responsibilities - ABM Strategy & Objective Setting - Define ABM objectives aligned to overall business growth goals and pipeline targets - Establish minimum fit criteria for accounts to be included in the ABM program (firmographic, technographic, intent-based thresholds) - Set clear resource-to-results expectations across headcount, budget, and tooling to be shared with senior leadership - Own dashboard monitoring, program reviews, and performance insights to drive continuous optimization - Demand (Create Pipeline in Named Accounts) - Own and execute ABM strategy across Tier 1 and Tier 2 named accounts - Identify buying team members and develop account- or segment-specific engagement plans aligned to deal stages and buying journey phase - Activate multi-channel plays (executive engagement, events, digital, content, BD outreach, social, phone) tailored to A&D personas and timed to buying journey phase - Partner with Product Marketing to align messaging to mission-critical manufacturing challenges (compliance, traceability, digital thread) - Map the buying journey and build account-based scoring models that align ABM plays to journey phase - Develop ABM playbooks for Sales and BDs covering personalization, messaging, buyer journey mapping, and outreach sequencing - Partner with cross-functional teams to create or manage creation of program assets (landing pages, emails, content) - Capture (Accelerate Active Opportunities) - Co-own account plans with BD and Sales, aligning marketing plays to deal progression - Design and deploy deal acceleration programs with messaging and plays aligned to the buyer journey for in-flight opportunities - Identify gaps in buying committee coverage and orchestrate targeted multi-channel engagement—including BD outreach—to advance opportunities - Support late-stage differentiation using customer proof, analyst validation, and tailored content - Expand (Drive Growth in Existing Accounts) - Use first- and third-party intent data to identify expansion opportunities within the installed base; partner with Customer Success and Sales to build account plans for these accounts - Build ABM plays for cross-sell and upsell aligned to product adoption and account maturity - Support strategic account penetration (new divisions, programs, geographies) - Pipeline Ownership - Own program-level pipeline target for ABM - Track and report: - Pipeline Influenced - Account engagement progression - Contribution to closed-won revenue - Monitor dashboards regularly and lead program reviews to surface performance insights and drive optimization - Own account targeting, prioritization, and ABM budget allocation using market research and revenue potential modeling, directing Sales and BD on which accounts to pursue, where to focus, and how to engage. - Continuously optimize account selection, coverage, and investment based on pipeline yield - Cross-Functional Alignment - Business Development: Co-develop and execute account plans. Integrate BD outreach into ABM plays as a core channel; align on sequencing, messaging, and target account coverage - Sales: Align ABM programs to active deals and territory strategy - Product Marketing: Ensure vertical relevance and differentiation - Marketing Ops: Ensure attribution, measurement, and reporting integrity Qualifications - 7–10+ years in B2B marketing, with direct ABM ownership in enterprise environments - Proven strategist who can also execute directly; comfortable operating without a large team - Proven ability to drive pipeline in high-ACV, long sales cycle motions - Experience partnering closely with Sales/BD on named account strategy - Strong understanding of buying groups, buying journeys, and multi-threaded deal execution - Hands-on experience with: - Salesforce - HubSpot - Demandbase - WordPress - ABM/intent platforms (e.g., Demandbase, 6sense, Bombora) and data enrichment tools (e.g., ZoomInfo) - Experience in Aerospace & Defense or complex manufacturing preferred

Role Description The Senior Enterprise Business Development Representative thrives on identifying and driving engagement with large, complex organizations, especially within the aerospace and defense manufacturing sector. You’ll act as a strategic front-line partner to our enterprise sales team, playing a crucial role in shaping high-value opportunities through personalized outreach, deep account research, and a consultative mindset. Your mission: engage senior stakeholders at global manufacturing enterprises, uncover business-critical challenges, and position our solutions as strategic value drivers. - Enterprise Account Strategy: Develop and execute strategic outreach plans for a defined list of high-value target accounts, with an emphasis on large-scale manufacturers and aerospace & defense organizations. - Consultative Engagement: Lead multi-threaded outreach across buying groups—engaging C-suite, operations, IT, and engineering leaders with relevant, challenge-specific value propositions. - Persona Mapping & Business Insight: Build detailed persona-based engagement maps and understand key business drivers within each account. Translate insights into actionable plays for sales. - Pipeline Impact: Generate and qualify complex enterprise opportunities in collaboration with the Account Executive team. Take ownership of the early stages of longer-cycle, high-ACV sales motions. - Campaign Execution & Follow-up: Partner with marketing to execute account-based campaigns and ensure consistent, tailored follow-up that nurtures engagement and drives conversions. - CRM & Research Excellence: Maintain rigorous and detailed account intelligence, activity tracking, and engagement history in Salesforce. Use tools like LinkedIn Sales Navigator, ZoomInfo, and industry-specific sources for research. - Event & Field Collaboration: Support field marketing efforts and attend industry events and trade shows to drive new enterprise connections and reinforce strategic relationships. Qualifications - Experience or strong familiarity with manufacturing, industrial, or aerospace & defense verticals is highly preferred. - Understanding enterprise applications such as ERP, MES, PLM, or related digital manufacturing solutions is a plus. - Proven track record in enterprise-level outreach and complex opportunity discovery—not just dialing for volume, but crafting value-driven conversations. - Proficiency in CRM (Salesforce), prospecting platforms (HubSpot, LinkedIn Navigator), and collaboration tools (Teams, WebEx, Google Workspace). Certifications are a bonus. - Polished verbal and written communication skills, with the ability to navigate executive-level conversations and deliver compelling messages across stakeholders. - You can manage multiple priorities, align with marketing and sales leadership, and maintain momentum across a long, consultative sales cycle. - Willingness to travel up to 10% to support strategic in-person events and enterprise engagements. - Bachelor’s degree in business, technology, or a related field (or equivalent experience). - 4–5+ years in business development, enterprise lead generation, or inside sales—preferably targeting large manufacturing or industrial accounts. - Experience working in or alongside enterprise sales teams in a B2B SaaS or industrial tech environment. Benefits - Yearly Performance Bonuses - Referral Bonuses - Comprehensive Medical/Dental/Vision Plans - Company Paid LTD/STD - Company Paid Life Insurance - HSA/FSA - Unlimited Vacation - 40 hours of sick time per year - Paid Holidays (11 per year) - WFH Equipment Stipend - Internet/WIFI stipend - 401K - company match - Educational Assistance Program - Remote Work, Flexible hours, and a Wellness program.

Role Description The Senior Enterprise Business Development Representative thrives on identifying and driving engagement with large, complex organizations, especially within the aerospace and defense manufacturing sector. You’ll act as a strategic front-line partner to our enterprise sales team, playing a crucial role in shaping high-value opportunities through personalized outreach, deep account research, and a consultative mindset. Your mission: engage senior stakeholders at global manufacturing enterprises, uncover business-critical challenges, and position our solutions as strategic value drivers. - Enterprise Account Strategy: Develop and execute strategic outreach plans for a defined list of high-value target accounts, with an emphasis on large-scale manufacturers and aerospace & defense organizations. - Consultative Engagement: Lead multi-threaded outreach across buying groups—engaging C-suite, operations, IT, and engineering leaders with relevant, challenge-specific value propositions. - Persona Mapping & Business Insight: Build detailed persona-based engagement maps and understand key business drivers within each account. Translate insights into actionable plays for sales. - Pipeline Impact: Generate and qualify complex enterprise opportunities in collaboration with the Account Executive team. Take ownership of the early stages of longer-cycle, high-ACV sales motions. - Campaign Execution & Follow-up: Partner with marketing to execute account-based campaigns and ensure consistent, tailored follow-up that nurtures engagement and drives conversions. - CRM & Research Excellence: Maintain rigorous and detailed account intelligence, activity tracking, and engagement history in Salesforce. Use tools like LinkedIn Sales Navigator, ZoomInfo, and industry-specific sources for research. - Event & Field Collaboration: Support field marketing efforts and attend industry events and trade shows to drive new enterprise connections and reinforce strategic relationships. Qualifications - Experience or strong familiarity with manufacturing, industrial, or aerospace & defense verticals is highly preferred. - Understanding enterprise applications such as ERP, MES, PLM, or related digital manufacturing solutions is a plus. - Proven track record in enterprise-level outreach and complex opportunity discovery—not just dialing for volume, but crafting value-driven conversations. - Proficiency in CRM (Salesforce), prospecting platforms (HubSpot, LinkedIn Navigator), and collaboration tools (Teams, WebEx, Google Workspace). Certifications are a bonus. - Polished verbal and written communication skills, with the ability to navigate executive-level conversations and deliver compelling messages across stakeholders. - You can manage multiple priorities, align with marketing and sales leadership, and maintain momentum across a long, consultative sales cycle. - Willingness to travel up to 10% to support strategic in-person events and enterprise engagements. - Bachelor’s degree in business, technology, or a related field (or equivalent experience). - 4–5+ years in business development, enterprise lead generation, or inside sales—preferably targeting large manufacturing or industrial accounts. - Experience working in or alongside enterprise sales teams in a B2B SaaS or industrial tech environment. Benefits - Yearly Performance Bonuses - Referral Bonuses - Comprehensive Medical/Dental/Vision Plans - Company Paid LTD/STD - Company Paid Life Insurance - HSA/FSA - Unlimited Vacation - 40 hours of sick time per year - Paid Holidays (11 per year) - WFH Equipment Stipend - Internet/WIFI stipend - 401K - company match - Educational Assistance Program - Remote Work, Flexible hours, and a Wellness program.

Title: Senior Enterprise Business Development Representative Location: United Kingdom, France Job Description: Job type: Full Time · Department: Marketing · Work type: Remote Job Summary: The Senior Enterprise Business Development Representative thrives on identifying and driving engagement with large, complex organizations, especially within the aerospace and defense manufacturing sector. You’ll act as a strategic front-line partner to our enterprise sales team, playing a crucial role in shaping high-value opportunities through personalized outreach, deep account research, and a consultative mindset. Your mission: engage senior stakeholders at global manufacturing enterprises, uncover business-critical challenges, and position our solutions as strategic value drivers. Essential Functions: - Enterprise Account Strategy: Develop and execute strategic outreach plans for a defined list of high-value target accounts, with an emphasis on large-scale manufacturers and aerospace & defense organizations. - Consultative Engagement: Lead multi-threaded outreach across buying groups—engaging C-suite, operations, IT, and engineering leaders with relevant, challenge-specific value propositions. - Persona Mapping & Business Insight: Build detailed persona-based engagement maps and understand key business drivers within each account. Translate insights into actionable plays for sales. - Pipeline Impact: Generate and qualify complex enterprise opportunities in collaboration with the Account Executive team. Take ownership of the early stages of longer-cycle, high-ACV sales motions. - Campaign Execution & Follow-up: Partner with marketing to execute account-based campaigns and ensure consistent, tailored follow-up that nurtures engagement and drives conversions. - CRM & Research Excellence: Maintain rigorous and detailed account intelligence, activity tracking, and engagement history in Salesforce. Use tools like LinkedIn Sales Navigator, ZoomInfo, and industry-specific sources for research. - Event & Field Collaboration: Support field marketing efforts and attend industry events and trade shows to drive new enterprise connections and reinforce strategic relationships. Requirements - Industry Insight: Experience or strong familiarity with manufacturing, industrial, or aerospace & defense verticals is highly preferred. - Software Knowledge: Understanding enterprise applications such as ERP, MES, PLM, or related digital manufacturing solutions is a plus. - Strategic Prospecting: Proven track record in enterprise-level outreach and complex opportunity discovery—not just dialing for volume, but crafting value-driven conversations. - Tools & Tech Savvy: Proficiency in CRM (Salesforce), prospecting platforms (HubSpot, LinkedIn Navigator), and collaboration tools (Teams, WebEx, Google Workspace). Certifications are a bonus. - Communication & Influence: Polished verbal and written communication skills, with the ability to navigate executive-level conversations and deliver compelling messages across stakeholders. - Team-Oriented Hustler: You can manage multiple priorities, align with marketing and sales leadership, and maintain momentum across a long, consultative sales cycle. - Travel Readiness: Willingness to travel up to 10% to support strategic in-person events and enterprise engagements. - Bachelor’s degree in business, technology, or a related field (or equivalent experience). - 4–5+ years in business development, enterprise lead generation, or inside sales—preferably targeting large manufacturing or industrial accounts. - Experience working in or alongside enterprise sales teams in a B2B SaaS or industrial tech environment. Benefits What we offer We are committed to offering the best to our employees. We offer a comprehensive benefits package that includes: - Yearly Performance Bonuses - Referral Bonuses - Comprehensive Medical/Dental/Vision Plans - Company Paid LTD/STD - Company Paid Life Insurance - HSA/FSA - Unlimited Vacation - 40 hours of sick time per year - Paid Holidays (11 per year) - WFH Equipment Stipend - Internet/WIFI stipend - 401K - company match - Educational Assistance Program Our company values work-life balance, and for this offers benefits such as Remote Work, Flexible hours, and a Wellness program. Non-Discrimination Disclaimer: iBase-t is committed to providing equal employment opportunities to all qualified applicants and employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. Our hiring decisions are based solely on qualifications, merit, and business needs. Visa Sponsorship Disclaimer: At this time, iBase-t does not sponsor visas for employment. Applicants must have valid work authorization to be considered for employment. Salary based on experience and location.

Title: Technical Services Consultant Location: United States Job Description: Job Summary: We are seeking a Technical Services Consultant with a customer-focused mindset to provide expert technical guidance, implementation support, and troubleshooting for Solumina MES deployments. In this role, you will align technical solutions with business objectives to ensure seamless integration, optimization, and maximum value for our clients. The ideal candidate possesses strong problem-solving abilities, deep technical expertise, and excellent communication skills, with a commitment to delivering high-impact solutions in a fast-evolving, technology-driven environment. Key Responsibilities: Technical Consulting & Implementation - Work closely with clients and Business Service Consultants to understand customers’ technical requirements and business objectives. - Provide hands-on technical support on Solumina software implementation, including configuration, extension, and integration with other systems. - Assist in troubleshooting and resolving technical issues, ensuring minimal downtime and maximum performance. - Design, implement, and optimize technical solutions that align with client needs and industry best practices. - Implement and configure integrations between Solumina and various systems. Client Engagement & Support - Act as a technical advisor, guiding clients on best practices and system enhancements. - Educate and conduct workshops for clients and their IT teams to ensure they are proficient in using and integrating with Solumina and can leverage its capabilities. - Collaborate with internal teams (Sales, Product Development, and Customer Care) to improve overall product functionality and customer experience. - Maintain strong relationships with clients by providing ongoing support and proactive recommendations. Project Management & Documentation - Work with project team in the planning, prioritizing and execution of assigned tasks, ensuring timely delivery and quality outcomes. - Develop and maintain technical documentation to support customer requirements. - Contribute to knowledge base to help clients and internal teams evolve best practices and recognize value from Solumina software. - Provide feedback on product improvements and contribute to the continuous enhancement of services. Qualifications and Skills: Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent work experience). Experience: Proven experience (2-5 years) in software development, technical consulting, system integration, or IT services role. Technical Skills: - Software Development & Programming: Java, JavaScript, Spring, Hibernate, REST APIs, microservices architecture - Databases: Oracle, SQL Server, SQL query - Web Technologies & Data Formats: XML, XSLT, JSON - Enterprise & Middleware Technologies: JEE, JMS, Tomcat, ActiveMQ - Containerization & Orchestration: Kubernetes - Version Control: Git - Frontend Development (Basic Knowledge): React.js, Redux, Node.js, Web UI - Software Development Concepts: lifecycles, Agile methodology, database concepts, integration design - Problem Solving: Strong analytical skills and ability to troubleshoot complex technical issues. - Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences. - Project Management: Self-starter and capable of managing multiple projects and working independently and remotely. - Interpersonal Skills: Ability to build strong relationships with clients and work collaboratively with cross-functional teams. - Adaptability: Flexibility to adapt to changing client needs and keep up with evolving technologies. - Citizenship: US citizen preferred; applicants must be a U.S. person (lawful permanent resident/Green Card holder) to be eligible. - Travel: Able to travel 30-40% of work time. Preferred Experience: - Familiarity with manufacturing process, A&D industry, and MES system. - Experience in integrating MES with ERP and other enterprise systems. - Knowledge of IT infrastructure, cybersecurity, and cloud computing. - Experience or certification in AWS and Azure are a plus. Autofill application Save time by importing your resume in one of the following formats: .pdf or .docx. Loading...

Title: Technical Services Consultant - United Kingdom Location: United Kingdom Job Description: About Job We are seeking a Technical Services Consultant with a customer-focused mindset to provide expert technical guidance, implementation support, and troubleshooting for Solumina MES deployments. In this role, you will align technical solutions with business objectives to ensure seamless integration, optimization, and maximum value for our clients. The ideal candidate possesses strong problem-solving abilities, deep technical expertise, and excellent communication skills, with a commitment to delivering high-impact solutions in a fast-evolving, technology-driven environment. Skills & Qualification - Education: Bachelor’s degree in computer science, Information Technology, Engineering, or a related field (or equivalent work experience). - Experience: Proven experience (2-5 years) in software development, technical consulting, system integration, or IT services role. - Technical Skills: - Software Development & Programming: Java, JavaScript, Spring, Hibernate, REST APIs, microservices architecture - Databases: Oracle, SQL Server, SQL query - Web Technologies & Data Formats: XML, XSLT, JSON - Enterprise & Middleware Technologies: JEE, JMS, Tomcat, ActiveMQ - Containerization & Orchestration: Kubernetes - Version Control: Git - Frontend Development (Basic Knowledge): React.js, Redux, Node.js, Web UI - Software Development Concepts: lifecycles, Agile methodology, database concepts, integration design - Problem Solving: Strong analytical skills and ability to troubleshoot complex technical issues. - Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences. - Project Management: Self-starter and capable of managing multiple projects and working independently and remotely. - Interpersonal Skills: Ability to build strong relationships with clients and work collaboratively with cross-functional teams. - Adaptability: Flexibility to adapt to changing client needs and keep up with evolving technologies. - Citizenship: UK citizen preferred; alternatively, applicants with the right to work in the UK (including EU/EEA nationals) are welcome. - Travel: Able to travel 30-40% of work time. Preferred Experience: - Experience or certification in AWS and Azure are a plus. - - Familiarity with manufacturing process, A&D industry, and MES system. - Experience in integrating MES with ERP and other enterprise systems. - Knowledge of IT infrastructure, cybersecurity, and cloud computing. Responsibilities Technical Consulting & Implementation - Work closely with clients and Business Service Consultants to understand customers’ technical requirements and business objectives. - Provide hands-on technical support on Solumina software implementation, including configuration, extension, and integration with other systems. - Assist in troubleshooting and resolving technical issues, ensuring minimal downtime and maximum performance. - Design, implement, and optimize technical solutions that align with client needs and industry best practices. - Implement and configure integrations between Solumina and various systems. Client Engagement & Support - Act as a technical advisor, guiding clients on best practices and system enhancements. - Educate and conduct workshops for clients and their IT teams to ensure they are proficient in using and integrating with Solumina and can leverage its capabilities. - Collaborate with internal teams (Sales, Product Development, and Customer Care) to improve overall product functionality and customer experience. - Maintain strong relationships with clients by providing ongoing support and proactive recommendations. Project Management & Documentation - Work with project team in the planning, prioritizing and execution of assigned tasks, ensuring timely delivery and quality outcomes. - Develop and maintain technical documentation to support customer requirements. - Contribute to knowledge base to help clients and internal teams evolve best practices and recognize value from Solumina software. - Provide feedback on product improvements and contribute to the continuous enhancement of services. Autofill application Save time by importing your resume in one of the following formats: .pdf or .docx. Loading...

Title: Senior Manager, Account-Based Marketing Job Description: Job type: Full Time · Department: Marketing · Work type: Remote Senior Manager, Account-Based Marketing (ABM Lead) Department: Marketing Reports To: Digital Marketing & Operations Director Location: US (Remote) Job Summary The Senior Manager, Account-Based Marketing will own the strategy and execution of iBase-t’s ABM program across named enterprise accounts in Aerospace & Defense. This role is directly accountable for program-level pipeline generation, partnering closely with Business Development (BD) and Sales to drive high-ACV opportunities within long, complex sales cycles. This is a hands-on, individual-contributor leadership role requiring a strategist willing to roll up their sleeves and execute directly. Key Responsibilities ABM Strategy & Objective Setting • Define ABM objectives aligned to overall business growth goals and pipeline targets • Establish minimum fit criteria for accounts to be included in the ABM program (firmographic, technographic, intent-based thresholds) • Set clear resource-to-results expectations across headcount, budget, and tooling to be shared with senior leadership • Own dashboard monitoring, program reviews, and performance insights to drive continuous optimization Success Metric: ABM program objectives set, documented, and tied to company-wide revenue growth goals. Demand (Create Pipeline in Named Accounts) • Own and execute ABM strategy across Tier 1 and Tier 2 named accounts • Identify buying team members and develop account- or segment-specific engagement plans aligned to deal stages and buying journey phase • Activate multi-channel plays (executive engagement, events, digital, content, BD outreach, social, phone) tailored to A&D personas and timed to buying journey phase • Partner with Product Marketing to align messaging to mission-critical manufacturing challenges (compliance, traceability, digital thread) • Map the buying journey and build account-based scoring models that align ABM plays to journey phase • Develop ABM playbooks for Sales and BDs covering personalization, messaging, buyer journey mapping, and outreach sequencing • Partner with cross-functional teams to create or manage creation of program assets (landing pages, emails, content) Success Metric: Influenced pipeline, reach of target accounts, and breadth of coverage across the buying team. Capture (Accelerate Active Opportunities) • Co-own account plans with BD and Sales, aligning marketing plays to deal progression • Design and deploy deal acceleration programs with messaging and plays aligned to the buyer journey for in-flight opportunities • Identify gaps in buying committee coverage and orchestrate targeted multi-channel engagement—including BD outreach—to advance opportunities • Support late-stage differentiation using customer proof, analyst validation, and tailored content Success Metric: Increased win rates and reduced sales cycle time on ABM-influenced deals when compared to existing demand generation baselines. Expand (Drive Growth in Existing Accounts) • Use first- and third-party intent data to identify expansion opportunities within the installed base; partner with Customer Success and Sales to build account plans for these accounts • Build ABM plays for cross-sell and upsell aligned to product adoption and account maturity • Support strategic account penetration (new divisions, programs, geographies) Success Metric: Expansion pipeline and ARR growth within existing accounts as compared to historical baseline. Pipeline Ownership • Own program-level pipeline target for ABM • Track and report: • Pipeline Influenced • Account engagement progression • Contribution to closed-won revenue • Monitor dashboards regularly and lead program reviews to surface performance insights and drive optimization • Own account targeting, prioritization, and ABM budget allocation using market research and revenue potential modeling, directing Sales and BD on which accounts to pursue, where to focus, and how to engage. • Continuously optimize account selection, coverage, and investment based on pipeline yield Cross-Functional Alignment • Business Development: Co-develop and execute account plans. Integrate BD outreach into ABM plays as a core channel; align on sequencing, messaging, and target account coverage • Sales: Align ABM programs to active deals and territory strategy • Product Marketing: Ensure vertical relevance and differentiation • Marketing Ops: Ensure attribution, measurement, and reporting integrity Required Skills & Experience • 7–10+ years in B2B marketing, with direct ABM ownership in enterprise environments • Proven strategist who can also execute directly; comfortable operating without a large team • Proven ability to drive pipeline in high-ACV, long sales cycle motions • Experience partnering closely with Sales/BD on named account strategy • Strong understanding of buying groups, buying journeys, and multi-threaded deal execution • Hands-on experience with: • Salesforce • HubSpot • Demandbase • WordPress • ABM/intent platforms (e.g., Demandbase, 6sense, Bombora) and data enrichment tools (e.g., ZoomInfo) • Experience in Aerospace & Defense or complex manufacturing preferred

Role Description We are seeking a Technical Services Consultant with a customer-focused mindset to provide expert technical guidance, implementation support, and troubleshooting for Solumina MES deployments. In this role, you will align technical solutions with business objectives to ensure seamless integration, optimization, and maximum value for our clients. The ideal candidate possesses strong problem-solving abilities, deep technical expertise, and excellent communication skills, with a commitment to delivering high-impact solutions in a fast-evolving, technology-driven environment. Key Responsibilities - Technical Consulting & Implementation - Work closely with clients and Business Service Consultants to understand customers’ technical requirements and business objectives. - Provide hands-on technical support on Solumina software implementation, including configuration, extension, and integration with other systems. - Assist in troubleshooting and resolving technical issues, ensuring minimal downtime and maximum performance. - Design, implement, and optimize technical solutions that align with client needs and industry best practices. - Implement and configure integrations between Solumina and various systems. - Client Engagement & Support - Act as a technical advisor, guiding clients on best practices and system enhancements. - Educate and conduct workshops for clients and their IT teams to ensure they are proficient in using and integrating with Solumina and can leverage its capabilities. - Collaborate with internal teams (Sales, Product Development, and Customer Care) to improve overall product functionality and customer experience. - Maintain strong relationships with clients by providing ongoing support and proactive recommendations. - Project Management & Documentation - Work with project team in the planning, prioritizing and execution of assigned tasks, ensuring timely delivery and quality outcomes. - Develop and maintain technical documentation to support customer requirements. - Contribute to knowledge base to help clients and internal teams evolve best practices and recognize value from Solumina software. - Provide feedback on product improvements and contribute to the continuous enhancement of services. Qualifications - Education : Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent work experience). - Experience : Proven experience (2-5 years) in software development, technical consulting, system integration, or IT services role. - Technical Skills : - Software Development & Programming: Java, JavaScript, Spring, Hibernate, REST APIs, microservices architecture - Databases: Oracle, SQL Server, SQL query - Web Technologies & Data Formats: XML, XSLT, JSON - Enterprise & Middleware Technologies: JEE, JMS, Tomcat, ActiveMQ - Containerization & Orchestration: Kubernetes - Version Control: Git - Frontend Development (Basic Knowledge): React.js, Redux, Node.js, Web UI - Software Development Concepts: lifecycles, Agile methodology, database concepts, integration design - Problem Solving : Strong analytical skills and ability to troubleshoot complex technical issues. - Communication : Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences. - Project Management : Self-starter and capable of managing multiple projects and working independently and remotely. - Interpersonal Skills : Ability to build strong relationships with clients and work collaboratively with cross-functional teams. - Adaptability : Flexibility to adapt to changing client needs and keep up with evolving technologies. - Citizenship : US citizen preferred; applicants must be a U.S. person (lawful permanent resident/Green Card holder) to be eligible. - Travel : Able to travel 30-40% of work time. Preferred Experience - Familiarity with manufacturing process, A&D industry, and MES system. - Experience in integrating MES with ERP and other enterprise systems. - Knowledge of IT infrastructure, cybersecurity, and cloud computing. - Experience or certification in AWS and Azure are a plus.